The successor to AWS Single Sign On, AWS IAM Identity Center is used to centrally manage workforce access to multiple AWS accounts and applications. It helps users to securely create or connect workforce identities and manage their access centrally across AWS accounts and applications. AWS states that IAM Identity Center is the recommended approach for workforce authentication and authorization on AWS for organizations of any size and type.
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WatchGuard AuthPoint
Score 9.0 out of 10
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AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With
multi-factor authentication and dark web credential
monitoring, AuthPoint mitigates the risks associated with workforce credential
attacks. AuthPoint adds an extra layer of security by monitoring for
potential credential exposure in the dark web for both personal and corporate
accounts.
IAM plays a pivotal role in our organization, addressing the unique needs of our diverse workforce, which includes full-time employees, part-timers, contractors, and client engineers who access our workloads. This multifaceted solution offers us unparalleled control over access, ensuring that each individual has precisely the permissions they need and nothing more. IAM's robust security features guarantee the protection of our valuable resources and sensitive data. As our organization expands, IAM effortlessly scales with us, adapting to changing requirements, and helping us maintain our commitment to top-tier security and efficient access management.
We use multiple authenticators at my company. We use WatchGuard AuthPoint just for our VPN for security purposes. The app works very well and over the past year we've only had a handful of issues with the authentication service, and these were resolved relatively quickly. We do have to remind people to enable push notifications from the app, or have the app open when they need to use it to authenticate, otherwise they won't get the push to approve. The biggest issue I've found is that people will forget to do this and then say that the VPN isn't working - the VPN is working, it's just that they didn't get/approve the push from AuthPoint in time.
Works well with the free Authpoint client and the OpenVPN clinet.
Token management is simple and hosted completely in the cloud to reduce overall complexity
Setup was simple and and staighforward
Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.
Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.
Make it easier for users to assume roles securely, especially in cross-account settings. This might involve simplifying the process of switching roles in the management console or creating a command for AWS CLI that supports smoother role assumption.
Policy testing tools will be invaluable for administrators when they are creating policies. If this tool is able to assess the impact of enforcing a policy it will help greatly in preventing policy misconfigurations that lead to unintended consequences.
Better user interface, AWS should simplify the IAM interface to encourage new users.
Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
It gets easier with time, initially, it can be overwhelming for a fresher. Once you're used to working with roles and policies and know when and where it is required eventually it becomes easy
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
AWS Identity and Access Management (IAM) excels over Google Cloud IAM with its granular control, extensive service integration, and robust security features. AWS IAM provides fine-tuned access policies, versatile role delegation, and a wide array of services. Its adaptability and extensive toolset make it the preferred choice for businesses of all sizes.
I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
AWS IAM Identity Center has significantly bolstered our security posture by ensuring that only authorized personnel access our resources. This enhanced security has protected us from potential data breaches or unauthorized use of resources, mitigating risks and potential costs associated with security incidents.
While IAM brings long-term cost savings, there might be initial implementation and training costs. It's important to factor these costs into the ROI equation.
If your organization isn't used to such fine-grained access control, there might be resistance to adopting IAM. Overcoming this resistance might require additional training costs.
We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
