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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Box

    Score8.9 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $20

    per month 3 users (minimum)

    Pricing
    Axcient x360RecoverBox
    Editions & Modules
    No answers on this topic
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    Offerings
    Pricing Offerings
    Axcient x360RecoverBox
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—A discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    Axcient x360RecoverBox
    Considered Both Products
    ConnectWise
    No answer on this topic
    Box
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    93%
    Would buy again
    96 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    99%
    Delivers good value for the price
    81 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    96%
    Happy with the feature set
    99 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    97%
    Implementation went as expected
    68 Answers
    Features
    Axcient x360RecoverBox
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Box
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    Box
    -
    Ratings
    Universal recovery9.033 Ratings00 Ratings
    Instant recovery4.436 Ratings00 Ratings
    Recovery verification9.635 Ratings00 Ratings
    Business application protection8.134 Ratings00 Ratings
    Multiple backup destinations9.831 Ratings00 Ratings
    Incremental backup identification9.636 Ratings00 Ratings
    Backup to the cloud9.636 Ratings00 Ratings
    Deduplication and file compression7.432 Ratings00 Ratings
    Snapshots7.437 Ratings00 Ratings
    Flexible deployment8.336 Ratings00 Ratings
    Management dashboard8.837 Ratings00 Ratings
    Platform support7.637 Ratings00 Ratings
    Retention options7.636 Ratings00 Ratings
    Encryption9.934 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Box
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    Box
    -
    Ratings
    Continuous data protection9.927 Ratings00 Ratings
    Replication8.032 Ratings00 Ratings
    Operational reporting and analytics6.932 Ratings00 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.631 Ratings00 Ratings
    Ransomware Recovery9.95 Ratings00 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Box
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    Box
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.229 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Axcient x360Recover and Box
    Feature
    Axcient x360Recover
    -
    Ratings
    Box
    8.0
    26 Ratings
    1% below category average
    Content capture & imaging00 Ratings8.119 Ratings
    File sync, storage & archiving00 Ratings9.825 Ratings
    Document management00 Ratings8.924 Ratings
    Records management00 Ratings7.420 Ratings
    Content search & retrieval00 Ratings8.624 Ratings
    Enterprise content collaboration00 Ratings8.021 Ratings
    Content publishing & creation00 Ratings5.015 Ratings
    Security, risk management & information governance00 Ratings8.926 Ratings
    Contract lifecycle management00 Ratings9.612 Ratings
    Automated workflows00 Ratings9.614 Ratings
    Artificial intelligence00 Ratings2.011 Ratings
    Mobile support00 Ratings7.623 Ratings
    Integration00 Ratings9.823 Ratings
    Best Alternatives
    Axcient x360RecoverBox
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverBox
    Likelihood to Recommend
    10.0
    (53 ratings)
    8.4
    (154 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    8.0
    (12 ratings)
    Usability
    8.8
    (3 ratings)
    8.4
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Performance
    1.0
    (1 ratings)
    9.1
    (12 ratings)
    Support Rating
    7.0
    (2 ratings)
    8.5
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    10.0
    (6 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Axcient x360RecoverBox
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
    Read full review
    Reliability and Availability
    ConnectWise
    No answers on this topic
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
    Read full review
    Performance
    ConnectWise
    No answers on this topic
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
    Read full review
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
    Read full review
    In-Person Training
    ConnectWise
    No answers on this topic
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
    Read full review
    Online Training
    ConnectWise
    No answers on this topic
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
    Read full review
    Scalability
    ConnectWise
    No answers on this topic
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
    Read full review
    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.