TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Druva Security Cloud

    Score9.4 out of 10
    N/AWorkforce mobility and the rise of cloud services is an essential part of any business, but it creates a number of challenges for IT. Data spread across devices and cloud services, unpredictable schedules, and varied network connections all complicate efforts to protect and govern enterprise information. The Druva Cloud Platform (formerly Druva inSync & Druva Phoenix) provides unified data protection, management, and information governance across endpoints and cloud…N/A
    Pricing
    Axcient x360RecoverDruva Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverDruva Security Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Axcient x360RecoverDruva Security Cloud
    Considered Both Products
    ConnectWise
    No answer on this topic
    Druva
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    98%
    Would buy again
    271 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    99%
    Delivers good value for the price
    262 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    99%
    Happy with the feature set
    272 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    98%
    Lived up to sales and marketing promises
    234 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    97%
    Implementation went as expected
    249 Answers
    Features
    Axcient x360RecoverDruva Security Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Druva Security Cloud
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    Druva Security Cloud
    9.3
    152 Ratings
    8% above category average
    Universal recovery9.033 Ratings9.3116 Ratings
    Instant recovery4.436 Ratings9.5117 Ratings
    Recovery verification9.635 Ratings9.5114 Ratings
    Business application protection8.134 Ratings9.495 Ratings
    Multiple backup destinations9.831 Ratings9.0110 Ratings
    Incremental backup identification9.636 Ratings9.4138 Ratings
    Backup to the cloud9.636 Ratings9.5151 Ratings
    Deduplication and file compression7.432 Ratings9.1143 Ratings
    Snapshots7.437 Ratings9.3115 Ratings
    Flexible deployment8.336 Ratings9.5119 Ratings
    Management dashboard8.837 Ratings8.9143 Ratings
    Platform support7.637 Ratings9.4123 Ratings
    Retention options7.636 Ratings9.4143 Ratings
    Encryption9.934 Ratings9.2128 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Druva Security Cloud
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    Druva Security Cloud
    9.4
    129 Ratings
    10% above category average
    Continuous data protection9.927 Ratings9.7123 Ratings
    Replication8.032 Ratings9.3106 Ratings
    Operational reporting and analytics6.932 Ratings9.3125 Ratings
    Malware protection8.323 Ratings9.3102 Ratings
    Multi-location capabilities9.631 Ratings9.3112 Ratings
    Ransomware Recovery9.95 Ratings9.576 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Druva Security Cloud
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    Druva Security Cloud
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.229 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverDruva Security Cloud
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    Amazon S3
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverDruva Security Cloud
    Likelihood to Recommend
    10.0
    (53 ratings)
    9.4
    (357 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    9.4
    (29 ratings)
    Usability
    8.8
    (3 ratings)
    9.9
    (76 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    1.0
    (1 ratings)
    9.1
    (5 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.6
    (76 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    5.7
    (164 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    1.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (133 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Axcient x360RecoverDruva Security Cloud
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Druva
    100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Druva
    • We like the option of downloading backed up files both individually and as a group.
    • The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
    • The Customer Success team does frequent reach outs and technical health checks.
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Druva
    • They have more ways to improve in Analytics section and UX.
    • I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
    • Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Druva
    This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Druva
    The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
    Incentivized
    Read full review
    Reliability and Availability
    ConnectWise
    No answers on this topic
    Druva
    Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
    Incentivized
    Read full review
    Performance
    ConnectWise
    No answers on this topic
    Druva
    Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
    Read full review
    Druva
    We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
    Incentivized
    Read full review
    In-Person Training
    ConnectWise
    No answers on this topic
    Druva
    They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
    Read full review
    Online Training
    ConnectWise
    No answers on this topic
    Druva
    As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Druva
    Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Druva
    We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.
    Incentivized
    Read full review
    Scalability
    ConnectWise
    No answers on this topic
    Druva
    As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Druva
    • Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
    • Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.
    Incentivized
    Read full review
    ScreenShots

    Druva Security Cloud Screenshots

    Screenshot of Druva™ delivers unified data protection, management, and information governance for cloud applications. Delivered as-a-service, Druva inSync for SaaS applications simplifies backup, archival, and compliance to reduce the cost and complexity of protecting online data, ensure regulatory compliance, and improve data visibility.Screenshot of Druva inSync delivers automated multi-cloud backup, recovery, and compliance for SaaS applications such as Microsoft, Google Workspace, and Salesforce to protect against SaaS outages and attacks in a secure, centralized cloud platform.Screenshot of A Cloud-native Design for User Data Protection and Management
Scalability is provided by the dynamic scaling of Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Druva's global source level deduplication works with Amazon DynamoDB to store its hash table completing over a million looks-up every second.Screenshot of Druva offers an end-user data protection and governance platform that protects end-user workloadsa and offers value-add capabilities above and beyond core backup and recovery.