Azuga in San Jose offers their fleet management software, Azuga Fleet, to government or insurance agencies requiring telematics or road usage charging, GPS capabilities, fleet tracking and analytics for optimization.
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e-automate
Score 8.2 out of 10
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ECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.
E-Automate does MOST accounting functions exceptionally well. Payables, Receivables, Billing, Bank Account Reconciliations, Inventory, Sales Tax Reporting, Customer Statements, Moving back and forth between software modules. The negatives are functionality I have had in other software products that e-Automate lacks. Things such as expanding drop-down menus (when 90% of the time, the item I am looking for is out of the range). Another negative is the way the software handles deposits. Every Cashbook Deposit is considered to be a receivables deposit. Our company has frequent deposits that are not. The only workaround we have found is to enter them as "negative" withdrawals.
E-automates interface is intuitive and easy to navigate, making our employees more efficient in performing their job tasks.
The reporting is available in summary or detail versions, and includes the option to filter even the most complex of queries to get right to the key information needed.
E-views fill the gap where an existing report may not present the data in the desired format or where a user needs to export the data for use in other analysis tools.
User management is easy with a very rich permissions structure to allow administrators to finely tune the access each user needs.
Make sales invoices not require serial numbers, or be more flexible with it.
Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
Azuga Fleet is much more user friendly. The information is the same, but Azuga Fleet delivers that information in a much easier and more logical way. The reporting functionality of Azuga Fleet is so much better than GeoTab--easier to access, easier to read, and just better overall. The only feature that GeoTab has is the school bus capability. But, it is also a much more difficult install. For the majority of our vehicles, the easy plugin install of Azuga Fleet is all we need.
I have used many different ERP programs over the years. It's hard to compare e-automate to other programs because a lot is dependent on the client (size, needs, etc.). I would probably put e-automate in the lower tier when stacked up against some of the other solutions. I think at one point, they were much higher, but we haven't seen much technological advancement from e-automate over the years, where the other companies have really moved along.
The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
E-automate has very few outside vendors for add-on modules.
