e-automate - eliminate manual invoices.

Currently, we use e-automate to generate monthly invoices, track customer balances, and apply for payments. We were unable to implement the inventory system due to the lack of serial numbers available in our business process. We do not use remote tech due to a change where Xerox moved all services out of XPPS. We do not use accounts payable solutions as our accountant knows nothing about e-automate. Payroll is not available in Puerto Rico. E-info is.... underwhelming. We had it, and it is very laggy. NetCC card processing is not available in Puerto Rico. E-views is useful. The meter import utility is a blessing. The accounts receivable console is great, along with the customer notes system.

It has ensured that contracts are invoiced regardless of what Xerox may do with their system. It has given us clear historical information about what goes on with our billing for individual customers and has dramatically increased the speed at which we create invoices.

Inventory was not impacted. Accounting was not impacted as our accountant does not want anything to do with e-automate. Service was dropped as Xerox took all XPPS contracts. Contract management and invoice generation were greatly improved.