Azuga Fleet vs. MethodCRM vs. WorkWave Route Manager

Azuga Fleet is good for small or large companies alike. A very effective way to track the fleet and drivers.

Incentivized

Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.

Incentivized

WorkWave Route Manager is good for companies that are planning routes with multiple stops and multiple trucks. If your company is using whole truckloads to single locations, then WorkWave is not as helpful.

Incentivized

• Reporting (breadcrumb trail, speed, etc.)
• Vehicle location overview
• Route deviation and route timeliness
• Ease of use

Incentivized

• The customization team is brilliant!
• The various integrations, QBO & Gmail, help me keep track of all customer interactions.
• The more organized I am, the more time I have to take care of my clients!
• I have nothing but praise for the support team and the rest of the crew at Method.

Incentivized

• The variability of the routes.
• Able to put constraints on loads so we aren't overweight.
• Be able to let customer know approximate delivery time.

Incentivized

• Reporting functions could be better.

Incentivized

• It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
• All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.

• Historic export of orders.

Incentivized

The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM

Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here

Incentivized

If/when we have an issue, they have been very timely in assisting us.

Incentivized

The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.

Incentivized

Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.

Azuga Fleet is much more user friendly. The information is the same, but Azuga Fleet delivers that information in a much easier and more logical way. The reporting functionality of Azuga Fleet is so much better than GeoTab--easier to access, easier to read, and just better overall. The only feature that GeoTab has is the school bus capability. But, it is also a much more difficult install. For the majority of our vehicles, the easy plugin install of Azuga Fleet is all we need.

Incentivized

We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.

The other programs we tried were for UPS that had constant routes. They didn't work for us and were not very user-friendly.

Incentivized

• [Azuga Fleet] has saved us time and money by allowing us to direct or redirect technician to job thus making customers appreciate our timely services.
• [Azuga Fleet] has [reduced] communication needs for dispatch to find a techs location. Less time on the phone and more production.

Incentivized

• Method:CRM has probably saved me about 6-10 hours per week over the past few years.
• It has likely saved our company several hundred hours in the last 10 years.
• It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.

Incentivized

• Reduced miles driven.
• Improved customer communication.

Incentivized