Bacula Enterprise vs. Carbonite Safe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bacula Enterprise
Score 9.8 out of 10
N/A
Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Pricing
Bacula EnterpriseCarbonite Safe
Editions & Modules
No answers on this topic
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Offerings
Pricing Offerings
Bacula EnterpriseCarbonite Safe
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Bacula EnterpriseCarbonite Safe
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Bacula Enterprise
9.3
52 Ratings
13% above category average
Carbonite Safe
8.8
1 Ratings
6% above category average
Universal recovery9.11 Ratings10.01 Ratings
Instant recovery10.037 Ratings4.01 Ratings
Recovery verification10.045 Ratings9.01 Ratings
Business application protection3.02 Ratings9.01 Ratings
Multiple backup destinations10.050 Ratings00 Ratings
Incremental backup identification10.051 Ratings9.01 Ratings
Backup to the cloud9.831 Ratings10.01 Ratings
Deduplication and file compression9.844 Ratings9.01 Ratings
Snapshots10.039 Ratings00 Ratings
Flexible deployment10.047 Ratings9.01 Ratings
Management dashboard9.249 Ratings9.01 Ratings
Platform support10.051 Ratings9.01 Ratings
Retention options9.752 Ratings9.01 Ratings
Encryption10.041 Ratings9.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Bacula Enterprise
-
Ratings
Carbonite Safe
9.2
1 Ratings
11% above category average
Continuous data protection00 Ratings10.01 Ratings
Replication00 Ratings10.01 Ratings
Operational reporting and analytics00 Ratings7.01 Ratings
Malware protection00 Ratings9.01 Ratings
Multi-location capabilities00 Ratings9.01 Ratings
Ransomware Recovery00 Ratings10.01 Ratings
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Bacula EnterpriseCarbonite Safe
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BDRSuite
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Score 9.0 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.8 out of 10
Medium-sized Companies
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Enterprises
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bacula EnterpriseCarbonite Safe
Likelihood to Recommend
10.0
(52 ratings)
10.0
(12 ratings)
Likelihood to Renew
10.0
(5 ratings)
5.9
(2 ratings)
Usability
9.1
(7 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(17 ratings)
10.0
(2 ratings)
In-Person Training
9.2
(2 ratings)
-
(0 ratings)
Implementation Rating
9.8
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Bacula EnterpriseCarbonite Safe
Likelihood to Recommend
Bacula Systems
Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
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Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
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Pros
Bacula Systems
  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
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Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
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Cons
Bacula Systems
  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
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Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Likelihood to Renew
Bacula Systems
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
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Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Usability
Bacula Systems
This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
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Carbonite, an OpenText company
No answers on this topic
Reliability and Availability
Bacula Systems
Bacula Enterprise is always available when we need it, both the backup solution and system support
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Carbonite, an OpenText company
No answers on this topic
Performance
Bacula Systems
Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Bacula Systems
They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
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Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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In-Person Training
Bacula Systems
The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
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Carbonite, an OpenText company
No answers on this topic
Implementation Rating
Bacula Systems
Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
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Carbonite, an OpenText company
No answers on this topic
Alternatives Considered
Bacula Systems
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
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Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
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Contract Terms and Pricing Model
Bacula Systems
Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
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Carbonite, an OpenText company
No answers on this topic
Scalability
Bacula Systems
Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
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Carbonite, an OpenText company
No answers on this topic
Return on Investment
Bacula Systems
  • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
  • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
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Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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ScreenShots