Bacula Enterprise vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bacula Enterprise
Score 9.7 out of 10
N/A
Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Bacula EnterpriseCarbonite Server
Editions & Modules
No answers on this topic
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Bacula EnterpriseCarbonite Server
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Bacula EnterpriseCarbonite Server
Top Pros
Top Cons
Features
Bacula EnterpriseCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Bacula Enterprise
9.3
46 Ratings
14% above category average
Carbonite Server
8.6
21 Ratings
6% above category average
Universal recovery9.11 Ratings8.37 Ratings
Instant recovery10.031 Ratings8.28 Ratings
Recovery verification10.040 Ratings7.97 Ratings
Business application protection3.02 Ratings10.014 Ratings
Multiple backup destinations10.044 Ratings10.015 Ratings
Incremental backup identification10.045 Ratings10.019 Ratings
Backup to the cloud9.527 Ratings10.020 Ratings
Deduplication and file compression10.038 Ratings7.612 Ratings
Snapshots10.035 Ratings10.010 Ratings
Flexible deployment10.043 Ratings7.99 Ratings
Management dashboard8.543 Ratings7.59 Ratings
Platform support10.046 Ratings7.510 Ratings
Retention options9.746 Ratings7.711 Ratings
Encryption10.035 Ratings8.511 Ratings
Best Alternatives
Bacula EnterpriseCarbonite Server
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bacula EnterpriseCarbonite Server
Likelihood to Recommend
10.0
(46 ratings)
9.0
(35 ratings)
Likelihood to Renew
10.0
(5 ratings)
4.8
(6 ratings)
Usability
9.0
(6 ratings)
5.5
(1 ratings)
Support Rating
10.0
(17 ratings)
5.5
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.8
(2 ratings)
6.4
(1 ratings)
User Testimonials
Bacula EnterpriseCarbonite Server
Likelihood to Recommend
Bacula Systems
Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
Read full review
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Read full review
Pros
Bacula Systems
  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
Read full review
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Read full review
Cons
Bacula Systems
  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
Read full review
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Read full review
Likelihood to Renew
Bacula Systems
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Read full review
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Read full review
Usability
Bacula Systems
This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
Read full review
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
Read full review
Support Rating
Bacula Systems
They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
Read full review
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Read full review
In-Person Training
Bacula Systems
The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
Read full review
Carbonite, an OpenText company
No answers on this topic
Implementation Rating
Bacula Systems
Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
Read full review
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Read full review
Alternatives Considered
Bacula Systems
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Read full review
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Read full review
Return on Investment
Bacula Systems
  • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
  • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
Read full review
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
ScreenShots