What users are saying about
Top Rated
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 25 reviews and ratings
Top Rated
50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 50 reviews and ratings
Likelihood to Recommend
Bacula Enterprise
Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Director of IT, McLean Imaging Center
McLean HospitalHospital & Health Care, 10,001+ employees
NAKIVO Backup & Replication
For our use case the product is good. I am unsure if scaling to a much bigger environment would work as well as some competitor products. Reporting is sufficient in this product, although, as we use it not for our big production environment, we do not have to deal with all the big compliance rules so reporting is more of a technical purpose.

Verified User
Professional in Information Technology
Fund-Raising Company, 1001-5000 employeesFeature Rating Comparison
Data Center Backup
Bacula Enterprise
9.5
NAKIVO Backup & Replication
8.8
Universal recovery
Bacula Enterprise
9.1
NAKIVO Backup & Replication
8.5
Live recovery
Bacula Enterprise
9.8
NAKIVO Backup & Replication
9.0
Recovery verification
Bacula Enterprise
9.8
NAKIVO Backup & Replication
8.5
Business application protection
Bacula Enterprise
8.2
NAKIVO Backup & Replication
8.5
Multiple backup destinations
Bacula Enterprise
10.0
NAKIVO Backup & Replication
8.7
Incremental backup identification
Bacula Enterprise
10.0
NAKIVO Backup & Replication
8.6
Backup to the cloud
Bacula Enterprise
9.6
NAKIVO Backup & Replication
9.3
Deduplication and file compression
Bacula Enterprise
10.0
NAKIVO Backup & Replication
8.7
Snapshots
Bacula Enterprise
8.7
NAKIVO Backup & Replication
9.0
Flexible deployment
Bacula Enterprise
8.9
NAKIVO Backup & Replication
—
Management dashboard
Bacula Enterprise
9.5
NAKIVO Backup & Replication
—
Platform support
Bacula Enterprise
10.0
NAKIVO Backup & Replication
—
Retention options
Bacula Enterprise
10.0
NAKIVO Backup & Replication
—
Encryption
Bacula Enterprise
9.4
NAKIVO Backup & Replication
—
Pros
Bacula Enterprise
- The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
- The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
- The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
- Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
- The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
- The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.

Verified User
Engineer in Information Technology
Higher Education Company, 5001-10,000 employeesNAKIVO Backup & Replication
- Creating G-F-S backups of virtual servers in a completely automated fashion.
- Restoring data easily when needed, either as specific individual files or entire servers (and the run-from-backup option is just neat, although we've rarely had use for that).
- Storing Data in a de-duplicated, compressed format has allowed us to store many many backups in a space that is many many times smaller than it would take to keep multiple full copies of each server.

Verified User
Manager in Information Technology
Medical Devices Company, 11-50 employeesCons
Bacula Enterprise
- Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
- Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
IT Infrastructure Engineer
DPD IrelandTransportation/Trucking/Railroad, 501-1000 employees
NAKIVO Backup & Replication
- You can only backup virtual machines.
- Although you can easily set up NAKIVO, the more specific or complex your configuration, the more reliant you become on tech support. Knowing Linux would be a big plus with these types of configurations.
- Updating the software could be a little more user-friendly.

Verified User
Manager in Information Technology
Architecture & Planning Company, 51-200 employeesLikelihood to Renew
Bacula Enterprise
Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.

Verified User
Engineer in Information Technology
Hospitality Company, 11-50 employeesNAKIVO Backup & Replication
NAKIVO Backup & Replication 10.0
Based on 1 answer
It's great. It works, it's cost effective and it's easy to maintain. I don't see us ever changing away from Nakivo Backup and Replication to any other product. We are very impressed and satisfied with the results.
IT Director
Women's Pavilion of South MississippiMedical Practice, 51-200 employees
Usability
Bacula Enterprise
Bacula Enterprise 7.1
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.

Verified User
Administrator in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesNAKIVO Backup & Replication
NAKIVO Backup & Replication 10.0
Based on 2 answers
Because it is very easy to use.
IT Manager
AP Network SRLComputer Networking, 1-10 employees
Support Rating
Bacula Enterprise
Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Innovation Director
Prefeitura Municipal de Aparecida de GoiâniaGovernment Administration, 10,001+ employees
NAKIVO Backup & Replication
NAKIVO Backup & Replication 8.7
Based on 4 answers
As with any support, it can always improve, but since the result has always been getting my issue resolved quickly I can't complain. Nakivo support has been great to work with when I have needed them, which hasn't been often.
IT Director
Women's Pavilion of South MississippiMedical Practice, 51-200 employees
Implementation Rating
Bacula Enterprise
No score
No answers yet
No answers on this topic
NAKIVO Backup & Replication
NAKIVO Backup & Replication 10.0
Based on 1 answer
It was simple and easy to implement and went very quickly
IT Director
Women's Pavilion of South MississippiMedical Practice, 51-200 employees
Alternatives Considered
Bacula Enterprise
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Director of Information Technology
Architectural Design Consultants, Inc.Architecture & Planning, 11-50 employees
NAKIVO Backup & Replication
Altaro offers a competitive price but not VMware support which is our preferred virtualisation product.The Vembu Cloud DR is more expensive to implement, less flexibile (requires a Windows server) and it is a product with a lot of space for improvements, however excellent support when needed.StorageCraft Cloud Backup same as Vembu is pricier and less flexible in deployment options.
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees
Return on Investment
Bacula Enterprise
- Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
- The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Manage Network and Virtualization
Claudino SARetail, 501-1000 employees
NAKIVO Backup & Replication
- Provides a robust service at an affordable cost.
- Intuitive web interface along with the technology itself provides a path for quick, easy restores.
- Not supporting S3 compatible storage for off-site storage of backups has required us to add an additional piece of software to the workflow.

Verified User
Manager in Information Technology
Higher Education Company, 501-1000 employeesScreenshots
Bacula Enterprise
—Pricing Details
Bacula Enterprise
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Bacula Enterprise Editions & Modules
—
Additional Pricing Details
—NAKIVO Backup & Replication
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
NAKIVO Backup & Replication Editions & Modules
Edition
Pro Essentials | $251 |
---|---|
Enterprise Essentials | $351 |
Pro | $401 |
Enterprise | Contact Vendor |
- per workload