BambooHR vs BrightHR | TrustRadius

Likelihood to Recommend

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.

Read full review

Verified User

Analyst in Professional Services

Renewables & Environment Company, 51-200 employees

View all 61 answers on this topic

BrightHR is great at showing who is on holiday, who is in the office or working from home; which team and who reports to who. It is great at setting up new employees and it is very intuitive with setting the new employees up.You can add all HR documents to individual employee folders and you can give permission to those employees to view documents or you can turn that off. You can set reminders for reviews and PDRs as well as you receive reminders from Bright HR letting you know if the information is missing; for if someone needs holiday/TOIL approval.I find the fact that documents cannot be viewed in the application frustrating as sometimes I do not want to download the document to my laptop.

Read full review

Ella Malin

Business Support Manager

Lely Atlantic Ltd.Machinery, 11-50 employees

View all 2 answers on this topic

Feature Rating Comparison

BambooHR

BrightHR

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

BambooHR

BrightHR

Pay calculation

Support for external payroll vendors

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

BambooHR

BrightHR

Approval workflow

Balance details

Annual carry-forward and encashment

BambooHR

BrightHR

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

BambooHR

BrightHR

Tracking of all physical assets

BambooHR

BrightHR

Report builder

Pre-built reports

Ability to combine HR data with external data

BambooHR

BrightHR

New hire portal

Manager tracking tools

BambooHR

BrightHR

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

BambooHR

BrightHR

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

BambooHR

BrightHR

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

BambooHR

BrightHR

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

Helps us prepare our payroll on time and do so in an error-free manner.
Implements ATS in our organization and this is crucial in growing our talented workforce.
It's stable, and all organizations from small to mid-sized are able to use it efficiently.

Read full review

Martin Oliver

IT Specialist

KPMG UKAccounting, 5001-10,000 employees

View all 61 answers on this topic

Holiday management
HR storage
Absence reporting
Track vacation

Read full review

Ella Malin

Business Support Manager

Lely Atlantic Ltd.Machinery, 11-50 employees

View all 2 answers on this topic

Cons

Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.

Read full review

Verified User

Administrator in Information Technology

Biotechnology Company, 51-200 employees

View all 61 answers on this topic

none that I can think of

Read full review

Barbara Boyle

Buyer

WineMasonWholesale, 1-10 employees

View all 2 answers on this topic

Likelihood to Renew

BambooHR 10.0

Based on 2 answers

We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.

Read full review

Kendra Zondervan

Director of Financial Operations

Radiant ChurchNon-Profit Organization Management, 51-200 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Usability

BambooHR 9.3

Based on 3 answers

Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.

Read full review

Chris Edwards

Project Manager

TotalOil & Energy, 5001-10,000 employees

View all 3 answers on this topic

No score

No answers yet

No answers on this topic

Reliability and Availability

BambooHR 10.0

Based on 1 answer

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

Read full review

Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Performance

BambooHR 9.0

Based on 1 answer

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

Read full review

Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

BambooHR 8.4

Based on 28 answers

Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.

Read full review

Matt LeMaire, B.A., M.A.

Vice President, People & Operations

Peel Mutual InsuranceInsurance, 11-50 employees

View all 28 answers on this topic

No score

No answers yet

No answers on this topic

Online Training

BambooHR 10.0

Based on 1 answer

The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.

Read full review

Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

BambooHR 10.0

Based on 2 answers

it was very easy to sign up, quick and we could use the site very quickly as well.

Read full review

Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes

Read full review

Hayden Anderson

Senior Enterprise Account Development II - Team Lead

LucidchartComputer Software, 201-500 employees

View all 61 answers on this topic

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office.Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.

Read full review

Ella Malin

Business Support Manager

Lely Atlantic Ltd.Machinery, 11-50 employees

View all 2 answers on this topic

Scalability

BambooHR 10.0

Based on 1 answer

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

Read full review

Verified User

Employee in Human Resources

Computer Software Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.

Read full review

Verified User

Vice-President in Marketing

Marketing & Advertising Company, 201-500 employees

View all 61 answers on this topic

Saved admin time in filing and then searching for documents.
Saved admin time in chasing for managers' approvals for holiday requests.
Saved admin time in chasing managers/employees to update their profiles.

Read full review

Ella Malin

Business Support Manager

Lely Atlantic Ltd.Machinery, 11-50 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Call for Quote*

* company size

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR

BambooHR

BrightHR