BambooHR vs. Freshteam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Freshteam
Score 8.0 out of 10
N/A
Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…
$591
per month
Pricing
BambooHRFreshteam
Editions & Modules
Core
$250
per month
Pro
$250
per month
Free
0 (upto 50 employees)
per month
Growth
$59 platform fee + $1 per employee
per month
Pro
$99 platform fee + $2 per employee
per month
Enterprise
$169 platform fee + $4 per employee
per month
Offerings
Pricing Offerings
BambooHRFreshteam
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRFreshteam
Considered Both Products
BambooHR

No answer on this topic

Freshteam
Chose Freshteam
I found Freshteam to be better in a lot of ways. First of all employee management, including referral, recruitment, applying for leave was more convenient. Secondly, I feel the UI was more user-friendly compared to the other tool. However, it can be improved more.
Chose Freshteam
We are unable to fully customize the pipeline according to our organization's needs. We are stuck and unable to show all the jobs posted to our carrier's website in one place. And we also have faced problems to make an assessment of candidates for different jobs, which helps to …
Top Pros
Top Cons
Features
BambooHRFreshteam
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
121 Ratings
3% above category average
Freshteam
-
Ratings
Employee demographic data7.8103 Ratings00 Ratings
Employment history8.7110 Ratings00 Ratings
Job profiles and administration8.4107 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.294 Ratings00 Ratings
Organizational charting7.1106 Ratings00 Ratings
Organization and location management8.097 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.558 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
77 Ratings
1% above category average
Freshteam
-
Ratings
Pay calculation8.251 Ratings00 Ratings
Support for external payroll vendors8.245 Ratings00 Ratings
Off-cycle/On-Demand payment8.030 Ratings00 Ratings
Benefit plan administration8.859 Ratings00 Ratings
Direct deposit files8.459 Ratings00 Ratings
Salary revision and increment management8.061 Ratings00 Ratings
Reimbursement management6.731 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
105 Ratings
9% above category average
Freshteam
-
Ratings
Approval workflow9.1103 Ratings00 Ratings
Balance details8.996 Ratings00 Ratings
Annual carry-forward and encashment8.486 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
116 Ratings
7% above category average
Freshteam
-
Ratings
View and generate pay and benefit information7.971 Ratings00 Ratings
Update personal information9.2115 Ratings00 Ratings
View company policy documentation8.995 Ratings00 Ratings
Employee recognition8.678 Ratings00 Ratings
View job history9.0108 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
Freshteam
-
Ratings
Tracking of all physical assets7.848 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
92 Ratings
1% above category average
Freshteam
-
Ratings
Report builder8.188 Ratings00 Ratings
Pre-built reports7.786 Ratings00 Ratings
Ability to combine HR data with external data7.463 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
95 Ratings
7% above category average
Freshteam
-
Ratings
New hire portal8.791 Ratings00 Ratings
Manager tracking tools8.683 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
60 Ratings
1% above category average
Freshteam
-
Ratings
Corporate goal setting8.246 Ratings00 Ratings
Individual goal setting8.258 Ratings00 Ratings
Line-of sight-visibility8.245 Ratings00 Ratings
Performance tracking8.154 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
66 Ratings
1% below category average
Freshteam
-
Ratings
Performance plans7.659 Ratings00 Ratings
Performance improvement plans8.053 Ratings00 Ratings
Review status tracking7.960 Ratings00 Ratings
Review reminders8.261 Ratings00 Ratings
Multiple review frequency7.857 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
45 Ratings
10% below category average
Freshteam
-
Ratings
Create succession plans/pools5.831 Ratings00 Ratings
Candidate ranking7.737 Ratings00 Ratings
Candidate search7.139 Ratings00 Ratings
Candidate development8.035 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
79 Ratings
4% above category average
Freshteam
8.1
12 Ratings
1% above category average
Job Requisition Management8.055 Ratings8.712 Ratings
Company Website Posting8.362 Ratings7.110 Ratings
Publish to Social Media8.256 Ratings8.86 Ratings
Job Search Site Posting8.259 Ratings8.810 Ratings
Duplicate Candidate Prevention7.453 Ratings7.111 Ratings
Applicant Tracking8.269 Ratings8.912 Ratings
Notifications and Alerts8.672 Ratings7.112 Ratings
Customized Application Form00 Ratings8.011 Ratings
Resume Management00 Ratings8.111 Ratings
Candidate Search00 Ratings7.111 Ratings
Collaboration00 Ratings8.111 Ratings
Task Creation and Delegation00 Ratings8.110 Ratings
Email Templates00 Ratings8.011 Ratings
User Permissions00 Ratings7.912 Ratings
Reporting00 Ratings9.011 Ratings
Best Alternatives
BambooHRFreshteam
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRFreshteam
Likelihood to Recommend
8.9
(125 ratings)
7.9
(13 ratings)
Likelihood to Renew
9.2
(10 ratings)
-
(0 ratings)
Usability
8.5
(52 ratings)
-
(0 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(49 ratings)
-
(0 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRFreshteam
Likelihood to Recommend
BambooHR
I think BambooHR is meant for companies that have more than 200 employees, because it is not cheap, but for what they are offering, it is a nice software with some easy UI to understand for everyone at a company. I think for a small company, it is way too big of a software and it is not that worth the price.
Read full review
Freshworks Inc
We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
Read full review
Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
Read full review
Freshworks Inc
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
Read full review
Freshworks Inc
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
Read full review
Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review
Freshworks Inc
No answers on this topic
Usability
BambooHR
Is very easy to navigate. All processes once explained, you can actually create an implement process associated to your HR goals. It is like a digital file of your employees, with functionalities that let you be on track on onboarding, performance, information, among others process. Time off approvals are easy to navigate.
Read full review
Freshworks Inc
No answers on this topic
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Freshworks Inc
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Freshworks Inc
No answers on this topic
Support Rating
BambooHR
I have used the help chat function several times and that is easy and great to use. There are also many articles, FAQs sections and an entire learning platform to learn on your own. I believe that is great. I also have used ChatGPT to ask how to do certain functions as well, which were accurately reported.
Read full review
Freshworks Inc
No answers on this topic
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Freshworks Inc
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Freshworks Inc
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review
Freshworks Inc
No answers on this topic
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
Freshworks Inc
Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Freshworks Inc
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Freshworks Inc
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
Freshworks Inc
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
Freshworks Inc
  • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
  • This has really given a good ROI overall.
  • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations