BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Greenshades
Score 4.8 out of 10
N/A
Greenshades Software in Jacksonville, Florida offers their cloud-based solutions for payroll taxes and benefits management, including an employee self-service portal, as well as tax & compliance management, and a time clock for employee self-service.
BambooHR® is great for small businesses. I would recommend to anyone looking to get out of spreadsheets and have a more streamlined process in place. However, it becomes more challenging to use the larger the company. It would just depend on the size of the company and their current processes.
We used to have ADP for payroll, the gold standard. I guess to save a few bucks my company switched to Greenshades. From time to time my payroll stub does not show up on time. I asked my HR department about this and was told they are not fond of Greenshades. I call Greenshades to ask about the delay. They do not have any support contact information on the employee website I use to get my payroll information. I had to google them and found a support contact on their website. Not good. When I spoke to someone to ask about the pay stub delays, he hung up on me.
I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
BambooHR is extremely user-friendly and easy to navigate.
I love that I can customize certain features according to our company's needs.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
The usability from a user perspective is pretty straightforward and navigating the system is quite easy. The prompts for managers to approve certain things like time off could be improved as there isn't any follow-through after the first prompt. The availability of customer service can also be hard as we are a UK based company.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
There is a lot of good documentation on BambooHR features through their stock support library. Support agents are also typically available for more in-depth questions. Sales representatives, however, are extremely hands-off once they sell you the license. They know only enough to sell the platform, but any in-depth questions require technical support, which can prolong the response time.
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
I felt Bamboo HR was what we needed for our company. Other HRIS systems didn't give me the care and dedication I have gotten from Bamboo. It was almost like I was another notch in their belt. Bamboo has always made me feel like I came first...like I was their only customer!
In my previous place of employment, we used the Paycom system as our resource for managing hours and time. I do believe that the Paycom system had more privacy and safety aspects implemented with their software. However, Greenshades Software is a very user-friendly website that provides all of the resources that are necessary to do the job well!
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!
