What users are saying about
3 Ratings
8 Ratings
3 Ratings
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Score 7.7 out of 100
8 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Bananatag

Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
Marc Duke | TrustRadius Reviewer

MailTrack

Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for.If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
Scott Entwistle | TrustRadius Reviewer

Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Chandler Elmore | TrustRadius Reviewer

MailTrack

  • Very accurate email open triggers.
  • I also like the green tick and how it mentions how many times individual emails in a thread have been opened and which haven't been. You can resend the email that probably hasn't been read or hasn't been read by enough people.
Anonymous | TrustRadius Reviewer

Cons

Bananatag

  • Changing the format/size of blocks.
  • The range/choice of blocks that can be used.
Marc Duke | TrustRadius Reviewer

MailTrack

  • They send tracking emails more often, even when it is not required.
  • They should add the recipient name at least in the free version, too.
Lokesh Meena | TrustRadius Reviewer

Support Rating

Bananatag

Bananatag 3.0
Based on 1 answer
Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
Marc Duke | TrustRadius Reviewer

MailTrack

MailTrack 8.5
Based on 2 answers
I never had to use support which is great. I am sure they'd have been prompt because it's a good user experience overall dealing with MailTrack. Easy installation and easy to set up and it simply works without much of a trouble.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Chandler Elmore | TrustRadius Reviewer

MailTrack

YesWare and ToutApp. Both great alternatives. ToutApp is what I'm using now and I can't recommend it highly enough.
Chris Murdock | TrustRadius Reviewer

Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
Chandler Elmore | TrustRadius Reviewer

MailTrack

  • One of the biggest impacts that Mailtrack has is really on stress - being able to confirm an email has been read or not goes a long way in mitigating emotions in a high stakes process.
  • Another big impact it has is just the ability to take other actions - for example, if a prospect isn't opening your emails, try calling them instead. If they've opened your emails 20 times but never responded, maybe shoot them a text. It's good intelligence to make a better decision.
Scott Entwistle | TrustRadius Reviewer

Pricing Details

Bananatag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MailTrack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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