What users are saying about
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 20 reviews and ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 32 reviews and ratings
Likelihood to Recommend
Barracuda CloudGen Firewall
I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

Verified User
Manager in Information Technology
Defense & Space Company, 201-500 employeesSophos UTM
UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
IT Manager
Handel ArchitectsArchitecture & Planning, 51-200 employees
Feature Rating Comparison
Firewall
Barracuda CloudGen Firewall
7.9
Sophos UTM
—
Identification Technologies
Barracuda CloudGen Firewall
7.6
Sophos UTM
—
Visualization Tools
Barracuda CloudGen Firewall
7.2
Sophos UTM
—
Content Inspection
Barracuda CloudGen Firewall
8.4
Sophos UTM
—
Policy-based Controls
Barracuda CloudGen Firewall
7.8
Sophos UTM
—
Active Directory and LDAP
Barracuda CloudGen Firewall
7.5
Sophos UTM
—
Firewall Management Console
Barracuda CloudGen Firewall
8.3
Sophos UTM
—
Reporting and Logging
Barracuda CloudGen Firewall
6.5
Sophos UTM
—
VPN
Barracuda CloudGen Firewall
8.6
Sophos UTM
—
High Availability
Barracuda CloudGen Firewall
8.8
Sophos UTM
—
Stateful Inspection
Barracuda CloudGen Firewall
8.2
Sophos UTM
—
Proxy Server
Barracuda CloudGen Firewall
7.7
Sophos UTM
—
Pros
Barracuda CloudGen Firewall
- The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
- Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
- Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
- We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
- Integration with Active Directory makes it easy to identify users activities in logs.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesSophos UTM
- Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
- Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
- The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.
Systems Administrator | POS Programming Specialist
AIKG LLCEntertainment, 501-1000 employees
Cons
Barracuda CloudGen Firewall
- Not come across any yet! A nice-to-have could be a mobile app which allows you to monitor it on your phone or mobile device.

Verified User
Manager in Information Technology
Education Management Company, 1001-5000 employeesSophos UTM
- Navigating the portal can be tricky depending on what needs to be done
- It would be helpful if the SSLVPN client agent had more logging capabilities
Sr. Systems Engineer
Amoeba NetworksInformation Technology & Services, 11-50 employees
Usability
Barracuda CloudGen Firewall
Barracuda CloudGen Firewall 5.5
Based on 1 answer
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

Verified User
Professional in Information Technology
Education Management Company, 51-200 employeesSophos UTM
Sophos UTM 10.0
Based on 1 answer
The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
IT Manager
Handel ArchitectsArchitecture & Planning, 51-200 employees
Support Rating
Barracuda CloudGen Firewall
Barracuda CloudGen Firewall 8.4
Based on 6 answers
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Senior Network Engineer
Pine Belt Mental HealthHospital & Health Care, 501-1000 employees
Sophos UTM
Sophos UTM 7.2
Based on 3 answers
The week link of Sophos UTM is the customer support. I haven't had to use it often, but when I do, the wait times can easily be an hour or two. Once I am talking to someone, the support is excellent. The support agents are knowledgeable and can quickly diagnose the issue and get you to a resolution.

Verified User
Supervisor in Information Technology
Pharmaceuticals Company, 51-200 employeesAlternatives Considered
Barracuda CloudGen Firewall
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Vice President of IT
GiumarraFood & Beverages, 201-500 employees
Sophos UTM
The high feature set of Sophos, along with the price point made it a perfect fit for our organization. Of course, we were promised many features and capabilities, and I'm happy to report that this tool delivered on all of those. On top of that, or resale partner recommended it and was very knowledgeable to help fit the tool for our need.
IT Director
3form IncPlastics, 501-1000 employees
Return on Investment
Barracuda CloudGen Firewall
- Positive: highly customizable and can control the entire network from one location.
- Positive: all services and processes work very well and are reliable.
- Positive: MSPs looking to deploy and control numerous firewalls with ease, this is hands down the best product.
- Negative: very high learning curve, definitely not a one-and-done firewall. Requires a lot of dedicated time to get the machine running the way you want.
Service Manager
Accellis Technology GroupInformation Technology and Services, 11-50 employees
Sophos UTM
- It allowed me to add additional controls to my internet access, reducing my malware risks and allowing me to control access to websites easily.
Head of IT
M-NeticsBroadcast Media, 201-500 employees
Screenshots
Sophos UTM
—Pricing Details
Barracuda CloudGen Firewall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Sophos UTM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No