Likelihood to Recommend I actually recommend this service to all my students and colleagues. It's got more storage space for free than any provider I've found (and for students and teachers, this is a BIG deal). It's wonderful if you want to upload video, too, because where Dropbox and other providers severely limit file upload sizes, Copy is much more generous. Also, since Copy is cloud-based, you don't even need your own computer to use it necessarily since you can access it online. I can't really think of a situation where it would be less appropriate unless you wanted to store classified documents (in which case I'd wonder why you're uploading them to a cloud-based server in the first place).
Read full review Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
Read full review Pros Copy is similar to Dropbox, in that you have a folder on your computer where you store the files you want to be able to access and sync via Copy's online service. It's very reliable about making sure files are synced across machines. You can create "shortcuts" to files on your main computer in order to access them from other locations without it impacting the amount of space you're using on your account. It seems to work almost like a VPN (but not quite). You can share folders and files with others, allowing various privileges and rights. This process is incredibly easy. It also sends your affiliate link in case the people you are sharing with want to sign up (bonus space!). Copy is attractive and simple to use. It's not complicated, and their support site is clear and monitored. Copy is great if you regularly need to upload or share video files. It allows a larger upload size than Dropbox which means that those videos you shoot on your smart phone can be uploaded and shared more easily. Read full review It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located. Dropbox Business provides a means to safely store our documents without having to have physical copies. Dropbox also allows for easy organization of our documents in folders and such in the system. Read full review Cons One thing Copy doesn't do is allow you to sync any folder on your hard drive (like Sugar Sync does). You have to save the file in the designated Copy folder. However, Dropbox and most other popular cloud storage services don't allow this either, so although this is a negative, it's so common that it's hardly a major drawback. EDIT: You can work around this by creating shortcuts in your Copy folder that point to the folder in its original location on your hard drive. There are a few areas of support (instructions, primarily, in regards to file shortcuts) that are a little vague (although at the time of this writing they may have been clarified and detail added). Copy isn't as well known as other cloud service providers, so your friends may need to be caught up on its awesomeness. This also means that it isn't as well integrated into apps and programs. I'm hoping time will change this as the service grows. Read full review I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need. It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo. I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate. Read full review Likelihood to Renew It's by far the most reasonably priced storage solution. Microsoft
OneDrive has great pricing, but most would agree that this service isn't quite as easy to use as some of the others (I do actually use it, but not for sharing or collaborating). Also, Copy's less stringent file limitations makes it a step above every other service I've tried. And, it's super easy to explain to others how it works and how to use it.
Read full review Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review Usability Copy is so easy to use, it's beautiful, and it just works well. Although finding my referral link could be easier, I'm constantly recommending it to others. I love that there are no restrictions on the size of file uploads, making it my favorite place to upload video files that are shot on my phone. I like that I can share files if I want. It's a great service, and I don't think anyone beats the amount of free space you start with.
Read full review Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
Read full review Reliability and Availability At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Read full review Performance The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like
Google Drive , the performance is probably about the same.
Read full review Support Rating I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
Read full review Implementation Rating The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Read full review Alternatives Considered Although Dropbox, SugarSync, and Google Drive are all excellent services (and I still use one or two of them depending on the circumstance - required by business, collaborative document creation, etc.), Copy is probably my favorite. The closest second is SugarSync. What keeps me coming back to Copy (after a long, happy stay with SugarSync) is the pricing and the amount of space you are given for the amount paid (that and my business started blocking SugarSync and Dropbox). Copy has a clean interface, has an equal (or better) user interface and functionality, makes sharing a breeze, and offers a ton of storage for a very reasonable price. And, since I've installed it, I've had zero problems with it getting out of sync or losing files. I'm in love!
Read full review Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review Scalability We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
Read full review Return on Investment +easier file sharing with my colleagues and students (less stress, more efficient than using flash drives). +easy access to files I use regularly, whether on my home computer, my phone, or at work, meaning increased productivity. +fast syncing (and selective syncing) means that I can choose which files to sync to each location, leading to optimized storage management on my hard drives. +since it's super easy to get lots of free space, the ROI is awesome. Plus, because you start with more free space than other options, you're already one step ahead. Read full review Improved risk mitigation - know our files are encrypted. Expiring Shared Links are a must have. Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files. Collaboration makes it faster for us to complete plan documents with our customers. Read full review ScreenShots