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Dropbox - Access your files anywhere
Updated August 02, 2016

Dropbox - Access your files anywhere

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox for Business

Dropbox is used to store files across our organization. Most employees use Dropbox to store all work-related files and share files across team members and different groups. We utilize Dropbox rather than paying and maintaining servers to store all of our corporate data either on-site or at a data center. It allows for easy file sharing and backing up data.

  • File sharing across team members
  • Backing up files
  • Security of files
  • Easy to use desktop interface
  • Allows multiple people to edit files at the same time which can lead to duplicate files
  • Software crashes from time to time causing files to not be synced
  • Eliminates need for data center/data storage costs.
  • Files are accessible from anywhere with an internet connection.
  • Files can be synced with a computer and worked on offline.
Dropbox is a great cloud based file storage and sharing system. It allows to easy creation of folders and sharing of folders between teams. Since it is cloud based, files can be accessed from anywhere with an internet connection. This is ideal for a remote workforce and people on the go. It is less appropriate for files that are regularly worked on concurrently by multiple people. It lacks default ability to lock a file (as a traditional corporate network would) when somebody opens it.

Dropbox Business Feature Ratings

File Sharing & Management
8.7
Versioning
7
Video files
10
Audio files
10
Access control
8
File search
8
Device sync
9
Cloud Storage Security & Administration
8.0
User and role management
9
File organization
7
Device management
8
Cloud Storage Platform
9.5
Performance
10
Reliability
9
Storage Reports
Not Rated

Using Dropbox for Business

150 - Dropbox is used across the organization from customer service, accounting and finance, to our marketing group.
1 - This system is very easy to administer - it is handled by a systems administrator that provides and removes users access.
  • File storage
  • file sharing
  • cloud access
System is very easy to use as files sync to users computers - looks just like browsing through Windows.

Dropbox for Business Training

  • Self-taught
The user interface is very user friendly and does not require any significant training for the normal end user.
I found it easy enough to learn by myself.

Dropbox for Business Support

Support for Dropbox is adequate.
ProsCons
Quick Resolution
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Poor followup

Using Dropbox for Business

Software is very user friendly - it is just like navigating Windows Explorer to access files. The system takes little to no training to get new uses up to speed.
The website is well organized when outside of the office or using a different computer.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Easy to navigate folders on desktop app
  • Web interface is easy to navigate when not using my normal pc
  • Easy to add users to shared folders
  • Desktop app crashes a few times a week causing files to not sync

Dropbox for Business Reliability

The only limit to scaling Dropbox is pricing. After a certain point, using traditional data storage would be more cost effective than per user pricing.
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Syncing to the cloud is almost instantaneous. Users on the same network can see my changes within seconds on their computer.