Dropbox Business: Cloud Storage Platform
Justin Roodman | TrustRadius Reviewer
February 21, 2019

Dropbox Business: Cloud Storage Platform

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dropbox Business

We use Dropbox Business to share large video files with customers. We are a media company and some of the end products that we produce are explainer videos and video advertisements which are too large to send through email. Dropbox gives us the flexibility of controlling who can access specific files both internally and externally.
  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
  • If you sign up to Business Advanced plan with unlimited storage you still start out with 3TB of storage. You must ask support to increase your current limit before hitting 3TB to take advantage of the extra storage.
  • Editing files with their Office 365 integration requires purchasing a separate license for the 365 software.
  • Minimum business package requires three licenses. Dropbox is already the more expensive option compared to GoogleDrive and OneDrive and this may not work for small businesses.
  • Dropbox allows us to share files internally and externally with employees and customers. It's definitely a useful tool that contributes to overall productivity.
  • Version control allows us to make sure we are sharing the most up to date files.
Dropbox Business is the more expensive option when compared to Google Drive and OneDrive. The Standard Business plan for Dropbox is the same price as the Office 365 Business Premium plan from OneDrive - which includes Office 365 tools in the cost. You must purchase a separate 365 license to use the software with their integration. Google Drive supports its own document editing tools which are part of the Google Docs tool suite (Sheets, Docs, etc). These tools are generally compatible with files created using MS office applications. Ultimately we decided to go with DropBox because most of us were familiar with it from past usage on personal plans.
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
The functionality and user interface of Dropbox features are simple enough that most users should be able to use them productively with little to no learning curve. The platform offers advanced features, but depending on your industry and application, you may never need to use them or care about them. For example, if you are in the legal or medical industry, your focus on security and compliance may be a lot greater than businesses in other sectors.
Dropbox is well known in the cloud storage industry. It has been around for years and has a relatively good reputation. The interface is easy to use and it makes sharing files relatively painless. The price point for the business version may be too high for small businesses, so they may want to consider a different version or competitive pricing with products like GoogleDrive or OneDrive.

Dropbox Business Feature Ratings

Versioning
8
Video files
10
Audio files
10
Document collaboration
7
Access control
8
File search
9
Device sync
8
User and role management
9
File organization
9
Device management
8
Performance
9
Reliability
9
Storage Reports
10