Basecamp vs. Sitetracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Sitetracker
Score 9.3 out of 10
N/A
Sitetracker is a project management application focusing on managing and reporting features for large or high-volume distributed projects involving disparate sites and personnel, from the company of the same name in Palo Alto, California.N/A
Pricing
BasecampSitetracker
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampSitetracker
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampSitetracker
Features
BasecampSitetracker
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.8
124 Ratings
13% above category average
Sitetracker
9.4
6 Ratings
20% above category average
Task Management9.3123 Ratings10.06 Ratings
Resource Management9.0103 Ratings9.55 Ratings
Gantt Charts6.443 Ratings9.03 Ratings
Scheduling8.399 Ratings9.35 Ratings
Workflow Automation8.372 Ratings9.35 Ratings
Team Collaboration9.7123 Ratings9.46 Ratings
Support for Agile Methodology9.151 Ratings9.34 Ratings
Support for Waterfall Methodology8.648 Ratings9.34 Ratings
Document Management9.7115 Ratings9.26 Ratings
Email integration8.4101 Ratings9.85 Ratings
Mobile Access8.9100 Ratings8.85 Ratings
Timesheet Tracking9.348 Ratings9.14 Ratings
Change request and Case Management9.458 Ratings9.55 Ratings
Budget and Expense Management8.242 Ratings9.55 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
4% above category average
Sitetracker
9.2
5 Ratings
18% above category average
Quotes/estimates10.030 Ratings8.55 Ratings
Invoicing10.026 Ratings9.35 Ratings
Project & financial reporting8.034 Ratings9.55 Ratings
Integration with accounting software4.028 Ratings9.74 Ratings
Best Alternatives
BasecampSitetracker
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampSitetracker
Likelihood to Recommend
9.8
(150 ratings)
9.4
(6 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
9.3
(20 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
8.0
(1 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampSitetracker
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Sitetracker
So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Sitetracker
  • Management of large-scale projects in one place
  • Data analytics, reporting, & performance tracking
  • System administration
  • Customized OOB templates which eliminate the need of coding experience
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Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Sitetracker
  • So the availability of the platform should be more, i.e. it should give support for desktop, android and iOs apps with smartwatch widget support also
  • The AI generated reports can be bit drilled down and made more user friendly as there are a lot of data so it can easily be quite wholesome for someone new.
  • The overall speed of the application can be improved and it should have data centers in different regions too for faster delivery of services.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Sitetracker
No answers on this topic
Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
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Sitetracker
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Sitetracker
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Sitetracker
Because they worth it and actually they are just the best for my job
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Sitetracker
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Sitetracker
Better use case scenarios, better industry experience and better leverage on task and document Management. Integrated seamlessly with our ERP system (Oracle) for budget, costs tracking and forecasting of project phases and the overall project as well.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Sitetracker
  • It has helped us with management of projects with more productivity and smartly.
  • Increased our overall productivity 10X which transformed into ROI.
  • Made our process streamlined.
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