What users are saying about
1187 Ratings
9 Ratings
1187 Ratings
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Score 8.3 out of 100
9 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Zenkit ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.8

Basecamp

78%
8.2

Zenkit

82%
Basecamp ranks higher in 9/14 features

Task Management

8.4
84%
115 Ratings
9.8
98%
7 Ratings

Resource Management

7.9
79%
96 Ratings
N/A
0 Ratings

Gantt Charts

7.2
72%
39 Ratings
N/A
0 Ratings

Scheduling

8.0
80%
92 Ratings
8.6
86%
7 Ratings

Workflow Automation

6.7
67%
67 Ratings
5.5
55%
6 Ratings

Team Collaboration

8.6
86%
115 Ratings
9.6
96%
7 Ratings

Support for Agile Methodology

7.6
76%
48 Ratings
9.0
90%
6 Ratings

Support for Waterfall Methodology

7.8
78%
44 Ratings
N/A
0 Ratings

Document Management

7.8
78%
108 Ratings
6.2
62%
6 Ratings

Email integration

8.0
80%
95 Ratings
N/A
0 Ratings

Mobile Access

8.5
85%
94 Ratings
8.3
83%
7 Ratings

Timesheet Tracking

7.3
73%
43 Ratings
N/A
0 Ratings

Change request and Case Management

7.3
73%
54 Ratings
N/A
0 Ratings

Budget and Expense Management

7.6
76%
39 Ratings
8.3
83%
5 Ratings

Professional Services Automation

7.7

Basecamp

77%
8.0

Zenkit

80%
Basecamp ranks higher in 4/4 features

Quotes/estimates

8.0
80%
29 Ratings
N/A
0 Ratings

Invoicing

6.7
67%
25 Ratings
N/A
0 Ratings

Project & financial reporting

8.2
82%
34 Ratings
8.0
80%
5 Ratings

Integration with accounting software

7.8
78%
27 Ratings
N/A
0 Ratings

Attribute Ratings

  • Zenkit is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Basecamp

85%
141 Ratings
9.1

Zenkit

91%
7 Ratings

Likelihood to Renew

10.0

Basecamp

100%
26 Ratings

Zenkit

N/A
0 Ratings

Usability

7.8

Basecamp

78%
15 Ratings

Zenkit

N/A
0 Ratings

Availability

10.0

Basecamp

100%
10 Ratings

Zenkit

N/A
0 Ratings

Performance

7.3

Basecamp

73%
8 Ratings

Zenkit

N/A
0 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings
8.8

Zenkit

88%
10 Ratings

Online Training

5.0

Basecamp

50%
1 Rating

Zenkit

N/A
0 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings

Zenkit

N/A
0 Ratings

Configurability

8.0

Basecamp

80%
1 Rating

Zenkit

N/A
0 Ratings

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Axonic Informationssysteme GmbH

Zenkit is a good tool to manage your own projects and sharing progress with colleagues. If you are looking for a tool to accomplish this use case, Zenkit would be my first recommendation.
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Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Axonic Informationssysteme GmbH

  • Multiple Views - Kanban.Cards, Lists, Tables & even Mindmaps
  • Addition of custom fields which included numbers
  • In table view this can be filtered & numbered fields can have totals at the top.
  • Zenkit has handy pre-buitl templates for different kinds of use such a CRM
  • Has the ability to change field content across cards via bulk action. Neat!
  • Can have formulas in Cutom fields
  • Calander syncs to Google calendar
  • Can bulk import Trello lists & cards easily
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Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Axonic Informationssysteme GmbH

  • There are some instances where the dashboard gets laggy and buggy. But goes back to normal in a few minutes
  • Integrations still not that advanced--but there's still room for improvement
  • Not recommended for teams with more than 6 people-- you will need to upgrade your account to Premium.
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Pricing Details

Basecamp

Starting Price

$99 per month

Editions & Modules

Basecamp editions and modules pricing
EditionModules
Basecamp PersonalFree1
Basecamp Business992

Footnotes

  1. Limited Capabilities
  2. Per Month [Unlimited Users]

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zenkit

Starting Price

$9 per user

Editions & Modules

Zenkit editions and modules pricing
EditionModules
Plus$9.001
Business$29.002

Footnotes

  1. per user
  2. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $9.00

Additional Details

Likelihood to Renew

Basecamp

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Axonic Informationssysteme GmbH

No answers on this topic

Usability

Basecamp

Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Axonic Informationssysteme GmbH

No answers on this topic

Reliability and Availability

Basecamp

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Axonic Informationssysteme GmbH

No answers on this topic

Support Rating

Basecamp

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Axonic Informationssysteme GmbH

The support is always friendly and offers fast solutions if possible. Bugs were removed in the next hours after contacting the support. They have also a lot of tutorials and great documentation.
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Implementation Rating

Basecamp

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Axonic Informationssysteme GmbH

No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Axonic Informationssysteme GmbH

As described before, Zenkit adds a lot more flexibility to the things the other applications can do. But this also means that there is no predefined structure which might be helpful for some people. Zenkit is working on that and is releasing some apps building on the core, so that could improve over time.
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Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Axonic Informationssysteme GmbH

  • For the price, it is definitely worth a punt.
  • Helped me manage tasks, processes and strategic goals thus saving time & being more efficient.
  • SImple to learn & plenty of tutorials so onboarding was straightforward.
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Screenshots

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