What users are saying about
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Top Rated
1062 Ratings
7 Ratings

Basecamp

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Top Rated
1062 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 9 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Zenkit

Zenkit is a good tool to manage your own projects and sharing progress with colleagues. If you are looking for a tool to accomplish this use case, Zenkit would be my first recommendation.
Patrick Szabo | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Zenkit
8.1
Task Management
Basecamp
8.2
Zenkit
9.7
Resource Management
Basecamp
7.8
Zenkit
Gantt Charts
Basecamp
7.5
Zenkit
Scheduling
Basecamp
8.1
Zenkit
8.5
Workflow Automation
Basecamp
7.0
Zenkit
5.5
Team Collaboration
Basecamp
8.5
Zenkit
9.4
Support for Agile Methodology
Basecamp
7.5
Zenkit
9.0
Support for Waterfall Methodology
Basecamp
8.0
Zenkit
Document Management
Basecamp
7.9
Zenkit
6.3
Email integration
Basecamp
7.8
Zenkit
Mobile Access
Basecamp
8.4
Zenkit
8.3
Timesheet Tracking
Basecamp
7.3
Zenkit
Change request and Case Management
Basecamp
7.6
Zenkit
Budget and Expense Management
Basecamp
7.8
Zenkit
8.3

Professional Services Automation

Basecamp
7.7
Zenkit
8.0
Quotes/estimates
Basecamp
8.0
Zenkit
Invoicing
Basecamp
7.2
Zenkit
Project & financial reporting
Basecamp
7.9
Zenkit
8.0
Integration with accounting software
Basecamp
7.6
Zenkit

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Zenkit

  • Multiple Views - Kanban.Cards, Lists, Tables & even Mindmaps
  • Addition of custom fields which included numbers
  • In table view this can be filtered & numbered fields can have totals at the top.
  • Zenkit has handy pre-buitl templates for different kinds of use such a CRM
  • Has the ability to change field content across cards via bulk action. Neat!
  • Can have formulas in Cutom fields
  • Calander syncs to Google calendar
  • Can bulk import Trello lists & cards easily
Vince McConville | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Zenkit

  • There are some instances where the dashboard gets laggy and buggy. But goes back to normal in a few minutes
  • Integrations still not that advanced--but there's still room for improvement
  • Not recommended for teams with more than 6 people-- you will need to upgrade your account to Premium.
Hoang Lo | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Zenkit

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Zenkit

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Zenkit

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Zenkit

Zenkit 9.1
Based on 8 answers
The support is always friendly and offers fast solutions if possible. Bugs were removed in the next hours after contacting the support. They have also a lot of tutorials and great documentation.
Jessica L. | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Zenkit

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Zenkit

As described before, Zenkit adds a lot more flexibility to the things the other applications can do. But this also means that there is no predefined structure which might be helpful for some people. Zenkit is working on that and is releasing some apps building on the core, so that could improve over time.
Dr. Marcel Gültig | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Zenkit

  • For the price, it is definitely worth a punt.
  • Helped me manage tasks, processes and strategic goals thus saving time & being more efficient.
  • SImple to learn & plenty of tutorials so onboarding was straightforward.
Vince McConville | TrustRadius Reviewer

Screenshots

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Zenkit

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$9.00*

* per user

Zenkit Editions & Modules

Edition
Plus$9.001
Business$29.001
  1. per user
Additional Pricing Details

Rating Summary

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