TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Benefitfocus

    Score8 out of 10
    N/ABenefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.N/A

    Employee Navigator

    Score8.7 out of 10
    N/AEmployee Navigator is a benefits-focused HR system from the company of the same name in Maryland.N/A
    Pricing
    BenefitfocusEmployee Navigator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BenefitfocusEmployee Navigator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BenefitfocusEmployee Navigator
    Small Businesses
    Ease
    Score9.9 out of 10
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    Ease
    Score9.9 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.4 out of 10
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BenefitfocusEmployee Navigator
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    BenefitfocusEmployee Navigator
    Likelihood to Recommend
    Benefitfocus
    It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
    Incentivized
    Read full review
    Employee Navigator
    We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
    Incentivized
    Read full review
    Pros
    Benefitfocus
    • Enrollment Reports
    • Customer Service
    • File Feed Setup
    Incentivized
    Read full review
    Employee Navigator
    • Time off requests. These are easy to perform and track as an employee and user.
    • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
    • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
    Incentivized
    Read full review
    Cons
    Benefitfocus
    • Great at selling their product but not keeping their promises.
    • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
    • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
    Incentivized
    Read full review
    Employee Navigator
    • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
    • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
    • Having a broker in the middle is both good and bad.
    Incentivized
    Read full review
    Support Rating
    Benefitfocus
    No answers on this topic
    Employee Navigator
    So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
    Incentivized
    Read full review
    Alternatives Considered
    Benefitfocus
    Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
    Incentivized
    Read full review
    Employee Navigator
    Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
    Incentivized
    Read full review
    Return on Investment
    Benefitfocus
    • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
    • Bad impression on the benefits team to implement a program that didn't deliver.
    Incentivized
    Read full review
    Employee Navigator
    • We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
    • We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
    Incentivized
    Read full review
    ScreenShots