What users are saying about
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397 Ratings
6 Ratings
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Score 7.5 out of 100

Paylocity

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397 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Feature Set Ratings

    Human Resource Management

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    6.4

    Paylocity

    64%
    Paylocity ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    6.7
    67%
    182 Ratings

    Employment history

    N/A
    0 Ratings
    7.0
    70%
    182 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    6.5
    65%
    168 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    6.3
    63%
    165 Ratings

    Organizational charting

    N/A
    0 Ratings
    5.7
    57%
    151 Ratings

    Organization and location management

    N/A
    0 Ratings
    6.2
    62%
    147 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.4
    64%
    119 Ratings

    Payroll Management

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    7.2

    Paylocity

    72%
    Paylocity ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    7.7
    77%
    188 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    5.2
    52%
    81 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.8
    78%
    101 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.1
    71%
    123 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.2
    82%
    187 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.2
    72%
    143 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.2
    72%
    88 Ratings

    Leave and Attendance Management

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    6.6

    Paylocity

    66%
    Paylocity ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.3
    73%
    153 Ratings

    Balance details

    N/A
    0 Ratings
    6.3
    63%
    162 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    6.3
    63%
    122 Ratings

    Employee Self Service

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    7.5

    Paylocity

    75%
    Paylocity ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.4
    74%
    192 Ratings

    Update personal information

    N/A
    0 Ratings
    8.7
    87%
    194 Ratings

    View company policy documentation

    N/A
    0 Ratings
    6.5
    65%
    155 Ratings

    Employee recognition

    N/A
    0 Ratings
    8.0
    80%
    135 Ratings

    View job history

    N/A
    0 Ratings
    7.0
    70%
    157 Ratings

    Asset Management

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    6.9

    Paylocity

    69%
    Paylocity ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    6.9
    69%
    49 Ratings

    HR Reporting

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    5.8

    Paylocity

    58%
    Paylocity ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    5.9
    59%
    171 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.3
    63%
    171 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    5.2
    52%
    112 Ratings

    Onboarding

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    7.1

    Paylocity

    71%
    Paylocity ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.2
    72%
    155 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.9
    69%
    125 Ratings

    Performance and Goals

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    7.4

    Paylocity

    74%
    Paylocity ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.6
    76%
    69 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.6
    76%
    77 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    7.6
    76%
    60 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.8
    68%
    84 Ratings

    Performance Management

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    7.0

    Paylocity

    70%
    Paylocity ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    6.9
    69%
    95 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.1
    71%
    85 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.6
    76%
    94 Ratings

    Review reminders

    N/A
    0 Ratings
    6.2
    62%
    99 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.4
    74%
    83 Ratings

    Succession Planning

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    6.3

    Paylocity

    63%
    Paylocity ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    7.5
    75%
    40 Ratings

    Candidate ranking

    N/A
    0 Ratings
    5.8
    58%
    52 Ratings

    Candidate search

    N/A
    0 Ratings
    6.0
    60%
    54 Ratings

    Candidate development

    N/A
    0 Ratings
    6.0
    60%
    45 Ratings

    Recruiting / ATS

    BenefitMall PayFocus

    Feature Set Not Supported
    N/A
    7.5

    Paylocity

    75%
    Paylocity ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.7
    77%
    82 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.7
    77%
    87 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.3
    73%
    70 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    8.0
    80%
    86 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.8
    78%
    70 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.8
    78%
    93 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    6.4
    64%
    94 Ratings

    Attribute Ratings

    • BenefitMall PayFocus is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    BenefitMall PayFocus

    87%
    3 Ratings
    5.0

    Paylocity

    50%
    212 Ratings

    Likelihood to Renew

    BenefitMall PayFocus

    N/A
    0 Ratings
    7.2

    Paylocity

    72%
    14 Ratings

    Usability

    BenefitMall PayFocus

    N/A
    0 Ratings
    7.7

    Paylocity

    77%
    10 Ratings

    Availability

    BenefitMall PayFocus

    N/A
    0 Ratings
    9.0

    Paylocity

    90%
    2 Ratings

    Performance

    BenefitMall PayFocus

    N/A
    0 Ratings
    5.0

    Paylocity

    50%
    2 Ratings

    Support Rating

    BenefitMall PayFocus

    N/A
    0 Ratings
    2.3

    Paylocity

    23%
    35 Ratings

    Online Training

    BenefitMall PayFocus

    N/A
    0 Ratings
    10.0

    Paylocity

    100%
    1 Rating

    Implementation Rating

    BenefitMall PayFocus

    N/A
    0 Ratings
    6.4

    Paylocity

    64%
    4 Ratings

    Likelihood to Recommend

    BenefitMall

    If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
    Read full review

    Paylocity

    Overall good product.. just takes a lot of clicks to get something done... 3 approvals for recruiting and sending a job offer. If we approve, another level approves, and yet it doesn't send until we go back again to click again to send the job offer.
    Read full review

    Pros

    BenefitMall

    • Easy to use
    • Making adjustments is a breeze
    • Allows custom adjustments
    Read full review

    Paylocity

    • Integration between modules, so information entered in one place imports into the other modules. The employee & employer don't have to enter duplicate information.
    • Company Administrators can override approvals where needed - if a supervisor can't get to something, we're not stuck!
    • Tech-first support team constantly welcomes suggestions of things that can be built out on the back end to enhance system capabilities.
    Read full review

    Cons

    BenefitMall

    • So far I see no disadvantages
    • I suppose they could offer health insurance group coverage as their competitors do but I did not find any cost advantage when we had it priced out with another system
    • The submit timeline is sometimes a problem because I need to submit at EST and that puts pressure on me to have done by 1 or 2 pm AZT.
    Read full review

    Paylocity

    • Reporting is okay. It gets you all the information you need, but it's sometimes difficult to navigate their report writing to get exactly what you need and only that.
    • Communication of changes could be improved. Sometimes updates are made but aren't communicated to the company admins.
    Read full review

    Pricing Details

    BenefitMall PayFocus

    Starting Price

    Editions & Modules

    BenefitMall PayFocus editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Paylocity

      Starting Price

      $2 Per Employee Per Month

      Editions & Modules

      Paylocity editions and modules pricing
      EditionModules
      Paylocity$2.001

      Footnotes

      1. Per Employee Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      BenefitMall

      No answers on this topic

      Paylocity

      The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
      Read full review

      Usability

      BenefitMall

      No answers on this topic

      Paylocity

      Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
      Read full review

      Reliability and Availability

      BenefitMall

      No answers on this topic

      Paylocity

      Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
      Read full review

      Performance

      BenefitMall

      No answers on this topic

      Paylocity

      It's so manual, not automated or intuitive.
      Read full review

      Support Rating

      BenefitMall

      No answers on this topic

      Paylocity

      The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
      Read full review

      Online Training

      BenefitMall

      No answers on this topic

      Paylocity

      very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
      Read full review

      Implementation Rating

      BenefitMall

      No answers on this topic

      Paylocity

      I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
      Read full review

      Alternatives Considered

      BenefitMall

      There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
      Read full review

      Paylocity

      Both ADP and Paylocity are good programs. However, the personalized service I get from the Support Team with Paylocity far exceeds my expectations. They are quick to answer my call, always helpful, and patience as I learn the processes associated with the functions that my firm uses.
      Read full review

      Return on Investment

      BenefitMall

      • Great ROI. Allows me to save significant time.
      Read full review

      Paylocity

      • Reduce errors in processing our payroll due to the in-depth reports we are ale able to run to audit.
      • Improved employee communication throughout the company with the community platform.
      • The compensation tool allows for our managers to have more input on the employee's rate increases versus them manually being keyed by our payroll staff.
      Read full review

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