Likelihood to Recommend BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.
Read full review Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
Jef L Business Solution Development Officer
Read full review Pros Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function Allows us to automate offboarding of a Google account Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them. Read full review Pre-built connectors to almost anything which greatly reduce time to release of your integration needs. Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time. Great user community where you can get quick help if needed. Boomi people hang around there a lot. Read full review Cons Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version. More canned reports, although custom reports are available for you to build yourself. More onsite visits with customers if available, to be onsite and see what challenges are available first hand. Read full review More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration. Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool. Should roll out features more often based on users reviews. Read full review Likelihood to Renew Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Read full review Usability My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Read full review Performance The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Read full review Support Rating Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
Read full review Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Read full review Alternatives Considered BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create
Read full review We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.
Read full review Return on Investment Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents. Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications. Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks. Read full review It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully. Read full review ScreenShots