BeyondTrust Remote Support vs. DeskRoll Remote Desktop
BeyondTrust Remote Support vs. DeskRoll Remote Desktop
Product | Rating | Most Used By | Product Summary | Starting Price |
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BeyondTrust Remote Support | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A | |
DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month |
BeyondTrust Remote Support | DeskRoll Remote Desktop | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $3.25 per seat/per month | ||||||||||||||
Additional Details | — | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | ||||||||||||||
More Pricing Information |
BeyondTrust Remote Support | DeskRoll Remote Desktop | |
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Remote Administration |
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BeyondTrust Remote Support | DeskRoll Remote Desktop | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 8.9 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Manager Score 8.4 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeyondTrust Remote Support | DeskRoll Remote Desktop | |
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Likelihood to Recommend | 9.0 (106 ratings) | 7.0 (2 ratings) |
Likelihood to Renew | 10.0 (63 ratings) | - (0 ratings) |
Usability | 9.0 (25 ratings) | - (0 ratings) |
Availability | 8.8 (9 ratings) | - (0 ratings) |
Performance | 8.4 (7 ratings) | - (0 ratings) |
Support Rating | 9.7 (28 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.8 (3 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (13 ratings) | - (0 ratings) |
Configurability | 8.2 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (5 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
BeyondTrust Remote Support | DeskRoll Remote Desktop | |
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Likelihood to Recommend | BeyondTrust | Tomsk Inc. |
Pros | BeyondTrust | Tomsk Inc. |
Cons | BeyondTrust | Tomsk Inc. |
Likelihood to Renew | BeyondTrust | Tomsk Inc. No answers on this topic |
Usability | BeyondTrust | Tomsk Inc. No answers on this topic |
Reliability and Availability | BeyondTrust | Tomsk Inc. No answers on this topic |
Performance | BeyondTrust | Tomsk Inc. No answers on this topic |
Support Rating | BeyondTrust | Tomsk Inc. No answers on this topic |
In-Person Training | BeyondTrust | Tomsk Inc. No answers on this topic |
Online Training | BeyondTrust | Tomsk Inc. No answers on this topic |
Implementation Rating | BeyondTrust | Tomsk Inc. No answers on this topic |
Alternatives Considered | BeyondTrust | Tomsk Inc. |
Scalability | BeyondTrust | Tomsk Inc. No answers on this topic |
Return on Investment | BeyondTrust | Tomsk Inc. |
ScreenShots | DeskRoll Remote Desktop Screenshots |