Big Biller vs. Crelate

It is a well-organized software that helps recruiters get their Job Orders and Applicants connected with other recruiters and ultimately make placements. To be honest, I don't use it as much as I could, but it works well for me, and I would recommend it to any recruiters out there that are looking to make placements.

Incentivized

There is definitely a little bit of a learning curve (but this would be with any platform) but what we have loved most is the ability to centralize both relationship management and workflows. We feel it has given us much better visibility into our pipeline.We love that the platform is highly customizable (with the help of our customer success manager) which has allowed us recreate workflows that have already worked for our team and has been easy to use for our new team memebrs

• Searching for keywords in resumes
• Prevent duplicate candidates by bringing up potential matches
• Worked quickly with out a lot a lag time when searching

• The way that all the information about a candidate is readily available at the top of their profile is great and very helpful
• The amount of filters you can use to sort through candidates is really useful
• The Crelate team is really responsive to inquiries and suggestions

• A few too many clicks for recording activities.
• Bulk data manipulation is nearly impossible. Big Biller must do it at an extra cost.

Incentivized

• Would be better to incorporate texting feature directly to my existing phone number, rather than use a separate system.
• Sending calendar invites is a little hard to remember how to do - could be a bit more intuitive.
• Need faster support - online chat would be great.
• Click to dial works well, but would be nice to "record" the event in the contact record.

Incentivized

It is not up to the recruiters to renew Big Biller. That is a decision made by higher level executives.

It works, but not sure that it's the best/we might try out alternatives first.

Incentivized

Like said earlier there is definitely a little bit of a learning curve but support and CS is wonderful to work with. Our team trainings have helped significantly. The ui is really easy to navigate as well, a little outdated but easy to navigate but they are in the process of improving it I believe.

Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.

Incentivized

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Incentivized

It came down to which was easier to use. Big Biller has a very straightforward layout and clear instruction, I preferred to use it simply for that.

Incentivized

My two favorite systems are Crelate and Recruitee.

• From my experience, Crelate is the best full-service database because it allows you to track Business Development and candidate activity
• Recruitee is very effective as an applicant tracking system

Incentivized

• I can access from anywhere allowing me to travel without having to bring along paper files.
• Using BB has improved my candidate management helping to stay on top of interviews and follow ups.
• Business development has improved since I only have to use one system instead of an ATS, separate CRM and email management tool.

Incentivized

• Crelate has helped me become more focused on multitasking and being able to manage multiple individuals.
• Crelate has helped me become more time effective with their scheduling and notification features.

Incentivized