Big Biller vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Big Biller
Score 10.0 out of 10
N/A
Big Biller is a cloud-based ATS developed by Top Echelon Networking, Inc in Canton, Ohio.This product offers an adequate suite of features typical of applicant tracking systems: a user-friendly interface and mobile integration, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), a workflow pipeline, posting to multiple job boards and a customizable career page via integration with…
$59.50
per month
SmartRecruiters
Score 7.8 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
Big BillerSmartRecruiters
Editions & Modules
Big Biller
$59.50
per month
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
Big BillerSmartRecruiters
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Features
Big BillerSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Big Biller
8.9
6 Ratings
11% above category average
SmartRecruiters
8.3
127 Ratings
4% above category average
Job Requisition Management9.25 Ratings9.2109 Ratings
Company Website Posting9.35 Ratings9.7114 Ratings
Publish to Social Media8.06 Ratings7.6112 Ratings
Job Search Site Posting9.05 Ratings8.1116 Ratings
Customized Application Form9.04 Ratings8.6104 Ratings
Resume Management9.76 Ratings7.7119 Ratings
Duplicate Candidate Prevention8.56 Ratings7.9114 Ratings
Candidate Search9.06 Ratings8.4122 Ratings
Applicant Tracking9.56 Ratings9.3126 Ratings
Collaboration9.04 Ratings8.2117 Ratings
Task Creation and Delegation9.34 Ratings9.197 Ratings
Email Templates9.04 Ratings8.5114 Ratings
User Permissions8.05 Ratings8.8109 Ratings
Notifications and Alerts8.35 Ratings9.3119 Ratings
Reporting9.05 Ratings4.5105 Ratings
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Big BillerSmartRecruiters
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Score 9.5 out of 10
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User Ratings
Big BillerSmartRecruiters
Likelihood to Recommend
10.0
(9 ratings)
7.8
(129 ratings)
Likelihood to Renew
10.0
(4 ratings)
6.0
(15 ratings)
Usability
-
(0 ratings)
9.1
(12 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
9.0
(10 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.1
(12 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Big BillerSmartRecruiters
Likelihood to Recommend
Top Echelon
Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.
Read full review
SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
Top Echelon
  • When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database.
  • Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code.
  • Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels.
Read full review
SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
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Cons
Top Echelon
  • I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed.
  • Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find.
  • Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort.
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SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
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Likelihood to Renew
Top Echelon
I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
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SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
Top Echelon
No answers on this topic
SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
Top Echelon
No answers on this topic
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance
Top Echelon
No answers on this topic
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
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Support Rating
Top Echelon
Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
Top Echelon
No answers on this topic
SmartRecruiters
Quick and easy to learn.
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Implementation Rating
Top Echelon
No answers on this topic
SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
Top Echelon
I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.
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SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Scalability
Top Echelon
No answers on this topic
SmartRecruiters
No explanation really, just a great product.
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Return on Investment
Top Echelon
  • We moved to Big Biller from a home grown system and there is no comparison.
  • Big Biller helps me keep track of all my candidates and clients and job order projects.
Read full review
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
Read full review
ScreenShots

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.