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BigCommerce vs. Liferay Digital Experience Platform (DXP)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score7.5 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Liferay Digital Experience Platform (DXP)

    Score6.7 out of 10
    N/ALiferay Digital Experience Platform is an enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, social, in store and other touchpoints. It provides the technical foundation (deep integration, security and modularity) for a digital business to orchestrate unique customer experiences, as well as business value features to support a deeper understanding of their customers.N/A
    Pricing
    BigCommerceLiferay Digital Experience Platform (DXP)
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigCommerceLiferay Digital Experience Platform (DXP)
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.Email sales@liferay.com for pricing information.
    More Pricing Information
    Community Pulse
    BigCommerceLiferay Digital Experience Platform (DXP)
    Considered Both Products
    Commerce.com
    No answer on this topic
    Liferay, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    71 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    No answers on this topic
    Features
    BigCommerceLiferay Digital Experience Platform (DXP)
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Liferay Digital Experience Platform (DXP)
    Feature
    BigCommerce
    6.8
    451 Ratings
    14% below category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Product catalog & listings7.3447 Ratings00 Ratings
    Product management7.1444 Ratings00 Ratings
    Bulk product upload6.8343 Ratings00 Ratings
    Branding6.9393 Ratings00 Ratings
    Mobile storefront7.2433 Ratings00 Ratings
    Product variations6.4420 Ratings00 Ratings
    Website integration7.2373 Ratings00 Ratings
    Visual customization6.6436 Ratings00 Ratings
    CMS6.1325 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Liferay Digital Experience Platform (DXP)
    Feature
    BigCommerce
    7.0
    436 Ratings
    9% below category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Abandoned cart recovery7.0392 Ratings00 Ratings
    Checkout user experience6.9431 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Liferay Digital Experience Platform (DXP)
    Feature
    BigCommerce
    7.4
    431 Ratings
    12% below category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    eCommerce security7.4431 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Liferay Digital Experience Platform (DXP)
    Feature
    BigCommerce
    6.9
    437 Ratings
    11% below category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Promotions & discounts7.1413 Ratings00 Ratings
    Personalized recommendations6.3344 Ratings00 Ratings
    SEO7.2407 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Liferay Digital Experience Platform (DXP)
    Feature
    BigCommerce
    7.2
    442 Ratings
    11% below category average
    Liferay Digital Experience Platform (DXP)
    -
    Ratings
    Multi-site management7.9213 Ratings00 Ratings
    Order processing7.9421 Ratings00 Ratings
    Inventory management7.6374 Ratings00 Ratings
    Shipping6.5382 Ratings00 Ratings
    Custom functionality6.0377 Ratings00 Ratings
    Best Alternatives
    BigCommerceLiferay Digital Experience Platform (DXP)
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceLiferay Digital Experience Platform (DXP)
    Likelihood to Recommend
    7.4
    (470 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (54 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (28 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (28 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (373 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceLiferay Digital Experience Platform (DXP)
    Likelihood to Recommend
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
    Read full review
    Liferay, Inc.
    Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
    • Application is big but not content or user driven.
    • Application with few static contents.
    • Application with batch transactions(DB) i.e. insert , update db records in batch.
    • Application with ERP capabilities.
    • Application with Big Data support.
    Read full review
    Pros
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
    Read full review
    Liferay, Inc.
    • Personalization
    • Business to client relationship
    • Customer management is better.
    Incentivized
    Read full review
    Cons
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    Liferay, Inc.
    • Harder to get started
    • Enterprise level of options can cause confusion
    • Development documentation could be better
    Incentivized
    Read full review
    Likelihood to Renew
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Liferay, Inc.
    We are currently using Liferay Portal and plan to keep using it.
    Read full review
    Usability
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Reliability and Availability
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Performance
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Support Rating
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Online Training
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Liferay, Inc.
    No answers on this topic
    Implementation Rating
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Alternatives Considered
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
    Read full review
    Liferay, Inc.
    Liferay Digital Experience Platform (DXP) feels more professional than other similar products I tried or used. With this, I mainly mean the look or aspect when you are editing, setting or configuring anything in the platform, wether you are setting users, roles, creating new pages, adding components to them, or even configuring server or instance related configurations.
    Read full review
    Scalability
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Liferay, Inc.
    No answers on this topic
    Return on Investment
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Liferay, Inc.
    • Its high scalability and flexibility has allowed us to include all essential solutions to meet our business needs while preserving the originality of the brand and helping us to improve the quality of our processes and services within the same friendly and unified environment.
    • This powerful platform has allowed us to keep the efforts of all our units aligned, from sales, marketing, operations, support and customer service, in a solid collaborative environment.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.

    Liferay Digital Experience Platform (DXP) Screenshots

    Screenshot of Liferay Digital Experience Platform (DXP) forms experience was designed to make generating forms simple and straightforward while offering flexibility and deep integration with back end systems.Screenshot of Liferay Digital Experience Platform (DXP) was designed with usability and beauty in mind.Screenshot of Liferay Digital Experience Platform (DXP) features a unified look and feel that makes site administration a breeze.Screenshot of Liferay Digital Experience Platform (DXP) forms experience was designed to make generating forms simple and straightforward while offering flexibility and deep integration with back end systems.Screenshot of Liferay Digital Experience Platform (DXP) comes with blogs out-of-the-box, designed to give enterprises a slick blogging experience similar to what they're used to with consumer platforms.Screenshot of Liferay Digital Experience Platform (DXP) was designed with usability and beauty in mind.