Overall Satisfaction with BigCommerce
Our agency 5874 are BigCommerce, Shopify, WooCommerce accredited. However BigCommerce is proving to us and our clients time-and-time again that it is the best eCommerce platform for fast-growing and mid-market brands.
The platform is easy-to-use, migrations are seamless and the cloud-based SaaS solution eliminates the hassles and costs of merchants managing a self-hosted platform, letting them focus on growing their business, with the added reassurance of PCI Level 1 compliance with automatic security updates as standard.
The ongoing 24/7 support is the best we have come across in the business, as is the 99.99% uptime, with a track record of high-peak seasonality uptime ... even during Cyber Week.
- Unparalleled Features
- Lightning Fast
- Rock-Solid Security
- Bullet-Proof Reliability
- Infinite SaaS Architecture Scalability
- Robust & Future-Proof
- Low Total Cost of Ownership
- Best in class for mid-market brands
- Designers might crave more freedom for customization
- Developers might take issue with the fact that it’s not open-source
- BigCommerce is still gaining it's reputation as being a viable options for enterprise-level eCommerce
- The cost of ownership using an on-premise solution is far greater than a scalable, Software-as-a-Service (SaaS) platform.
- BigCommerce offer hands-on catalog transfers for merchants with existing stores. This is unique within the industry and is a major benefit of building on BigCommerce and has saved us countless hours.
- BigCommerce offers the right solution for merchants’ unique businesses with third-party apps and integrations, making it one of the most versatile in the market today.
BigCommerce Feature Ratings
- In order to build a site that was a content-led eCommerce platform with full CMS control, the only solution was to relaunch the website on WordPress with commerce powered by BigCommerce.
- Integration: with BigCommerce, WordPress and third-party extensions
Evaluating BigCommerce and Competitors
It offers powerful e-commerce tools that allow users to customize their site, manage shipping & payments, list products on social & retail sites. Mobile-ready storefront, secure & PCI compliant, native integration with many third-party apps and 100+ features included as standard.
- Product Features
- Product Usability
- Prior Experience with the Product
- Positive Sales Experience with the Vendor
2. Upload/add product inventory
3. Create rules, e.g. shipping, discounts
4. Personalize your storefront
6. User testing
7. Launch store
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
- Highly intuitive control panel
- Very fast server and page loading speeds
- Flexibility in switching themes
- Ease of integrating 3rd party apps