Powerful Platform, lots of capabilities!
Overall Satisfaction with BigCommerce
We utilize BigCommerce daily, it's where we manage our companies website. BigCommerce is great for adding products, managing customer accounts, posting company updates & even running various promotions / sales. This in turn is where our customers place orders, reference pricing, past orders, & past quotes. BigCommerce is great for keeping things organized amongst our company along with keeping our customer's records organized.
Pros
- We really appreciate how easy it is to add products, and variants of products.
- The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
- Adding sales badges is a breeze and allows us to target specific items for sale to market!
Cons
- I really don't have anything bad to say regarding Big Commerce. As a user of EVO-X as well, I can say Big Commerce is a much smoother, easier to navigate platform with more capabilities and integrations.
- Big commerce certainly helped us increase our web traffic through it's integrated SEO. SEO is super important for web visibility / where you page ranks on search engines. The integrated SEO along with the integrated search analytics really helps us target / cater to what our customers or potential customers are searching for.
- Our customers really appreciate our website as we are able to provide them with *quick lists* - essentially a list with active pricing of the items they have purchased historically. This eliminates them having to sift through our site for a specific item and allows them to have a customized list of items for their needs!
$100,000 to $500,000
As mentioned in the prior question, we really utilize google analytics heavily to understand our customers / potential customers - What we learn from these analytics is this: -How they discover our site (link, social media, by chance, etc.) -What Search queries & keywords are ranking high -We can recognize trends (for example, these past two months we have seen an increase in knit liners (gloves typically used as an underlayer to another glove) - By knowing that, we have listed even more knit gloves to appeal to more customers / have a better chance at potential customers finding us as with more options, there are also more search results!
Big Commerce is definitely king in comparison to EvoX. Not only is Big commerce easier to use, it's also just a more powerful platform with many more capabilities (for example, EVOX has analytic capabilities but, nothing to the extent of Big Commerce's google analytics integration. EVOX's data is very base level and does not provide much customer insight besides visits/pages viewed.
Do you think BigCommerce delivers good value for the price?
Yes
Are you happy with BigCommerce's feature set?
Yes
Did BigCommerce live up to sales and marketing promises?
Yes
Did implementation of BigCommerce go as expected?
Yes
Would you buy BigCommerce again?
Yes


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