Great Shopping Cart, but is the Price Worth It?
Updated April 30, 2015
Great Shopping Cart, but is the Price Worth It?
Score 5 out of 10
Vetted Review
Software Version
SIlver
Overall Satisfaction with Bigcommerce
Web Help U.S. is a Bigcommerce Reseller and Developer. We work with clients to help them setup and customize their Bigcommerce websites. For our clients, Bigcommerce provides a full-service e-commerce website experience.
Pros
- Product Options: Bigcommerce allows users to add lots of different options for their products. Selling products isn't simply price & quantity. Bigcommerce allows for customizing your options to include size, color, options that add cost and shipping weight and more. In addition the ability to view product images magnified for those clients who sell work with fine detail.
- API: Bigcommerce has the ability to utilize 3rd party programs to enhance the features already built in.
- Tech Support & Knowledgebase: Bigcommerce has a huge collection of help files that include written tutorials and videos as well as a knowledgeable tech staff.
- Template Customizing: If you just want to build a shopping cart quickly, you are able to with a selection of templates they have installed. Switching templates is very simple. However, if you want a more custom look you are able to edit just about everything you see on the screen.
- Facebook Shop: The ability to have your shopping cart build as a tab on your Facebook page is a great idea. They've worked on getting it cross-browser compatible, which at one time it wasn't.
Cons
- I have found their integration with Google Shopping a little hard to follow, it seems there is NO room for error, but they may be a Google thing.
- Facebook Shop: The ability to have your shopping cart build as a tab on your Facebook page is a great idea. They've worked on getting it cross-browser compatible, which at one time it wasn't.
- More Power to the Rules: There are some limitation to the option rules that I'd like changed. For example the ability to show or remove options based on other selections.
- Pricing: Getting close to affordable for some business who don't do a lot of sales. It may not be worth it. They've even added transaction fees to they're lower tier.
- For many of my clients, Bigcommerce has made it easier to get their products out there. It doesn't have a steep learning curve which makes it easier for clients to manage their own products and site.
- Hikashop
Being a Joomla developer my experience with e-commerce has been with those extensions built for this platform. The one I've dealt most with was Hikashop and while it is an excellent program, very powerful and in some ways superior to Bigcommerce, I find the later easier to use for both myself and for clients. As I've said before, Bigcommerce's learning curve is smaller making it ideal for customers who don't have the technical knowledge to run something like HikaShop.
Using Bigcommerce
Bigcommerce Implementation
- Implemented in-house
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