BigCommerce Essential for B2C Sales
January 28, 2026

BigCommerce Essential for B2C Sales

Bart Krause | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

I work for a company that has many different brands spanning a few different industries, from durable medical equipment to veterinary care items. BigCommerce provides us a consistent platform to house the various brand sites and their robust ecommerce tools make selling on the platform a breeze. We love how responsive their support teams are, and how compatible with third party apps BigCommerce has proven to be.

Pros

  • eCommerce
  • Web site building
  • CMS for brands

Cons

  • Ability to add more than one promo code
  • Saveable carts
  • Better UX for using the Option Sets functionality
  • Since migrating from Wix, sales are up 500%
  • Streamlined operations by building all sites on BigCommerce
  • We've seen AOV increase for our Glucose SOS brand by 25% since migrating to BigCommerce
Our organization is living proof of the scalability of BigCommerce. Since moving all sites over, we were able to start economically with some of their more "starter" geared plans, and have graduated over time and as sales increased to some of their more full-featured offerings. I can confidently say that if I were starting a business from nothing, I would still today choose BigCommerce.
In our recent projects, we've really leaned into the BigCommerce ecosystem to bridge the gap between back-end logistics and front-end customer experience. We’ve effectively utilized the SPS Commerce integration for EDI fulfillment, ensuring our supply chain stays tight, while the Fullers API has been a key focus for managing inventory sync—even when we had to troubleshoot how it handled high-traffic flash sales. On the engagement side, we’ve integrated Klaviyo to build out those tailored email flows that respond to specific customer behaviors. We also dropped in uCalc widgets to add interactive, functional elements to the site and used Bitly’s API for custom link tracking to see exactly what’s driving our conversions. It’s been about creating a stack where the data actually talks to each other rather than sitting in silos.
When you look at the landscape of e-commerce platforms, BigCommerce really sets itself apart by being built for serious growth from day one. While Wix is great for simple drag-and-drop projects and Shopify excels at getting a basic shop live in an hour, they both often hit a "plugin wall" where you have to keep paying for third-party apps just to get standard features. BigCommerce, on the other hand, packs those advanced tools—like faceted search, customer groups, and multi-currency support—directly into the core platform. Compared to WooCommerce, which gives you total freedom but leaves you responsible for all the security patches and server maintenance, BigCommerce offers that "Open SaaS" sweet spot. You get the stability of a hosted platform with the flexibility of open APIs. Plus, the fact that they don’t charge transaction fees regardless of which payment processor you use is a massive win for the bottom line. It’s essentially enterprise-grade power without the usual enterprise headache.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
9
Product variations
8
Website integration
9
Visual customization
9
CMS
10
Abandoned cart recovery
8
Checkout user experience
7
eCommerce security
9
Promotions & discounts
8
Personalized recommendations
8
SEO
9
Multi-site management
10
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
9

Comments

More Reviews of BigCommerce