BigCommerce Success!!
January 26, 2024

BigCommerce Success!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

We have utilized Big Commerce in the development and execution of our website. The SEO and store creation have been simple and easy, and the company has been super easy to deal with. We have been able to take our company's revenue 3x since we have utilized Big Commerce. The website has been able to be developed, and we have received numerous compliments along with positive sales growth.
  • SEO Search Engine Optimization.
  • Online store creation and development.
  • Marketing
  • Tech development.
  • Ease of customer use within certain fields.
  • Cost to customers.
  • We have been able to reduce our customer acquisition costs by 15%.
  • Reduced overall ad spend by 20%.
  • Save about 5 hours per week on similar tasks by using this new platform.
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
The business has been able to integrate POS data along with other plug-ins that we utilize on a daily basis. With being able to capture all of this data we are able to learn more about our customer's profile along with data trends to better scale the business. In addition, the ease of being able to do all of this has made life much easier for everyone involved.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

We have been able to utilize the program to create and develop the website. Overall, the ease of being able to create web design has been exceptionally easy for us since we are relatively new to all of this. However, there have been some screens/areas that have been a bit more challenging and require us to do some research/ask questions on how to best proceed forward.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
10
Mobile storefront
9
Product variations
8
Website integration
8
Visual customization
9
CMS
8
Abandoned cart recovery
9
Checkout user experience
8
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
8
SEO
10
Multi-site management
7
Order processing
9
Inventory management
9
Shipping
8
Custom functionality
8