What users are saying about
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Top Rated
602 Ratings
11 Ratings

BigCommerce

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Top Rated
602 Ratings
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Score 8.5 out of 100
11 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

BigCommerce

If you're a large company with at least 100 products, BigCommerce would be right for you. When compared to WordPress websites, you don't need to know anything technical in order to add/remove/edit products or do anything with your site. Their interface makes it easy to add products without having to know PHP or any other programming language.
Michael Johnson | TrustRadius Reviewer

nopCommerce

If you're looking for a small or medium size eCommerce portal, nopCommerce is the best framework. 1. Cost = open sourced framework. You will just simply bypass the application design and development process, but you will have to code to do whatever you want to do for your business needs. It will save you a lot of time and money.2. Technical Architecture = It was created with the best application design and architecture. If you are not into eCommerce, but want to understand EntityFrame code first and domain architecture, Dependency Injection,..etc, nopCommerce is the one.3. I'm sure your business users will ask for the features that are already included with nopCommerce.
Christopher Thant | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

BigCommerce
8.2
nopCommerce
9.4
Product catalog & listings
BigCommerce
8.2
nopCommerce
9.7
Product management
BigCommerce
8.5
nopCommerce
9.6
Bulk product upload
BigCommerce
8.2
nopCommerce
9.6
Branding
BigCommerce
7.9
nopCommerce
9.3
Mobile storefront
BigCommerce
8.7
nopCommerce
9.6
Product variations
BigCommerce
8.3
nopCommerce
9.8
Website integration
BigCommerce
8.7
nopCommerce
9.8
Visual customization
BigCommerce
8.2
nopCommerce
8.6
CMS
BigCommerce
7.5
nopCommerce
8.7

Online Shopping Cart

BigCommerce
8.6
nopCommerce
8.7
Abandoned cart recovery
BigCommerce
8.5
nopCommerce
8.6
Checkout user experience
BigCommerce
8.7
nopCommerce
8.9

Online Payment System

BigCommerce
8.9
nopCommerce
9.6
eCommerce security
BigCommerce
8.9
nopCommerce
9.6

eCommerce Marketing

BigCommerce
7.9
nopCommerce
9.0
Promotions & discounts
BigCommerce
8.4
nopCommerce
8.7
Personalized recommendations
BigCommerce
7.9
nopCommerce
8.7
SEO
BigCommerce
7.5
nopCommerce
9.5

eCommerce Business Management

BigCommerce
8.1
nopCommerce
9.5
Multi-site management
BigCommerce
7.8
nopCommerce
9.4
Order processing
BigCommerce
9.0
nopCommerce
9.5
Inventory management
BigCommerce
8.4
nopCommerce
9.6
Shipping
BigCommerce
7.9
nopCommerce
9.6
Custom functionality
BigCommerce
7.7
nopCommerce
9.4

Pros

BigCommerce

  • Features (less reliance on 3rd party plugins)
  • Admin Panel (somewhat subjective, but I find it better than Magento and Shopify)
  • Price (almost half the price of Shopify Plus in our case)
  • Community Resources (e.g. forums, monthly townhalls, private Facebook group, etc.)
  • Apps/Plugins (they have most all the popular ones)
Anonymous | TrustRadius Reviewer

nopCommerce

  • Excellent modular architecture, which makes it very easy to customize for different kinds of needs.
  • It is open source, free and is constantly updated to keep it up to the latest technologies.
  • The latest version in ASP.NET Core runs in Windows and Linux with excellent performance (Google Page Speed of 100/100).
  • It has a very active community which helps to enhance the solution, develop extensions and themes and helps other users.
  • It is full of features including Multi-Store, Multi-Vendor, and Multi-Warehouse.
Eduardo Adame | TrustRadius Reviewer

Cons

BigCommerce

  • Steep learning curve - if you have a web/IT person, great, you're golden. If you're just starting out, or switching from a platform that's a little more plug-n-play, you'll discover that along with the robustness of BC comes it's many, many different choices. Which is great....and a bit overwhelming. It IS easy to learn though, just keep plugging away at it and don't be afraid to ask for help through the community, the help desk, or the web!
April Chin | TrustRadius Reviewer

nopCommerce

  • More community templates would be great.
  • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
Brad Ranks | TrustRadius Reviewer

Likelihood to Renew

BigCommerce

BigCommerce 9.9
Based on 50 answers
We are really very likely to renew our use of BigCommerce. The reason I chose 9 instead of 10 is simply because of the hiccups we are running into with our POS. BigCommerce is excellent, but we may even want to take a step further and get into and ERP that can take care of everything. Since we are a brick & mortar store first, and eCommerce second, our POS is very important to our day to day operations
Kari Docekal | TrustRadius Reviewer

nopCommerce

No score
No answers yet
No answers on this topic

Usability

BigCommerce

BigCommerce 9.6
Based on 21 answers
As with any system you use often, you find many things you like, you dislike, or things you would do differently. In general I think BigCommerce is one of the easiest ecommerce website platforms on the market to build a good looking and functioning site. The whole process is optimized so a non-coder should be able to get the site up and running. Coding needed is very limited (if any), and for many code-heavy issues there are solutions through the Apps Marketplace or the community message boards.
Scott Walker | TrustRadius Reviewer

nopCommerce

No score
No answers yet
No answers on this topic

Reliability and Availability

BigCommerce

BigCommerce 9.1
Based on 4 answers
Exceptional up time, free 24/7 customer service - and they are in the USA and actually speak English and can solve any problem! They are great to work with. Always easy to call in and get help.
Darcy Knapp, MBA | TrustRadius Reviewer

nopCommerce

No score
No answers yet
No answers on this topic

Performance

BigCommerce

BigCommerce 9.1
Based on 4 answers
All reporting is online and in real time, you can run comparisons, customer data, tax reports with just a click. No waiting. Export customers or inventory easily and update/re-import with another click
Darcy Knapp, MBA | TrustRadius Reviewer

nopCommerce

No score
No answers yet
No answers on this topic

Support Rating

BigCommerce

BigCommerce 8.9
Based on 29 answers
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
Sandi Keller | TrustRadius Reviewer

nopCommerce

nopCommerce 10.0
Based on 2 answers
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Brad Ranks | TrustRadius Reviewer

Online Training

BigCommerce

BigCommerce 9.1
Based on 2 answers
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Vinny Hebert | TrustRadius Reviewer

nopCommerce

No score
No answers yet
No answers on this topic

Implementation Rating

BigCommerce

BigCommerce 8.5
Based on 14 answers
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
Francis Vassallo | TrustRadius Reviewer

nopCommerce

nopCommerce 8.0
Based on 1 answer
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar | TrustRadius Reviewer

Alternatives Considered

BigCommerce

BigCommerce is way better than 3dcart, it was comparable to Shopify but with the new product promotions available it is better than Shopify now. It is better than Magento in that you do not need dedicated programmers to make simple changes to your store
Anonymous | TrustRadius Reviewer

nopCommerce

nopCommerce is more powerful than other products. It is also a stable and reliable solution, but performance can be an issue. This is a secure e-commerce platform, scalable and flexible and has a management module to manage the store, products, customers, orders, etc. Also, it is easy to extend functionalities through plugins or code customization.
Vinicius Lima | TrustRadius Reviewer

Scalability

BigCommerce

BigCommerce 8.0
Based on 302 answers
BigCommerce has a monthly "Town Hall" meeting where they show what they are working on, what projects are in the pipeline and what they are doing to increase the useability and functionality of the platform.There is a Q&A session at the end where users can ask about specific projects or progress. Each and every session, there is significant progress on ease of use, dedicated platform support in both hardware - redundant server farms, partnering with Google Cloud, identifying and mitigating DDOS attacks in under 200msec, quadrupling server capacity for large traffic times i.e. Black Friday week, etc.—that makes seamless scaling possible.
Anonymous | TrustRadius Reviewer

nopCommerce

No score
No answers yet
No answers on this topic

Return on Investment

BigCommerce

  • Better site management has increased order volume.
  • Minimizing time spent on page setup by utilizing themes already provided by BigCommerce allows time and effort to be spent elsewhere.
  • Without a current eCommerce employee, promotions, product updates, and changes would not have been possible without much time spent and at a very high cost to our company without BigCommerce to execute the necessary changes.
Peggy Steffens | TrustRadius Reviewer

nopCommerce

  • It saved development cost and time for our development team who don't have eCommerce experience. It saved us six months worth of designing and implementing the eCommerce application. No need to mention that our management team and business users were so happy about it.
  • Because of well architectural design, it was so easy to maintain the whole application and include add-on new features from time to time. Making changes and deployment can be done just within a few hours was absolutely phenomenal. It was the trust that technical team gain from management team to make the whole business process running smooth and so every one can sleep sound at night.
  • As our online eCommerce site, http://www.luxegourmets.com has been running more than two years now using nopCommerce, business users are looking to expand and integrate with third party tools. Without further investing and looking for solutions, we have all the tools and add-on features are already provided by the framework.
Christopher Thant | TrustRadius Reviewer

Screenshots

Pricing Details

BigCommerce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BigCommerce Editions & Modules

Edition
Standard29.951
Plus79.952
EnterpriseCustom3
Pro299.954
  1. per month
  2. per month*
  3. per month
  4. per month*
Additional Pricing Details
*if paid annually

nopCommerce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

nopCommerce Editions & Modules

Additional Pricing Details
It's an open-source and free product

Rating Summary

Likelihood to Recommend

BigCommerce
8.9
nopCommerce
9.8

Likelihood to Renew

BigCommerce
9.9
nopCommerce

Usability

BigCommerce
9.6
nopCommerce

Reliability and Availability

BigCommerce
9.1
nopCommerce

Performance

BigCommerce
9.1
nopCommerce

Support Rating

BigCommerce
8.9
nopCommerce
10.0

Online Training

BigCommerce
9.1
nopCommerce

Implementation Rating

BigCommerce
8.5
nopCommerce
8.0

Scalability

BigCommerce
8.0
nopCommerce

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