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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score7.5 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    nopCommerce

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    nopCommerce is an open-source eCommerce solution that is iASP.NET (MVC) based with a MS SQL 2008 (or higher) backend database. The vendor says their shopping cart solution is uniquely suited for merchants that have outgrown existing systems.N/A
    Pricing
    BigCommercenopCommerce
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigCommercenopCommerce
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.It's an open-source and free product
    More Pricing Information
    Community Pulse
    BigCommercenopCommerce
    Considered Both Products
    Commerce.com
    No answer on this topic
    Nop Solutions, Ltd.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    71 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    No answers on this topic
    Features
    BigCommercenopCommerce
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and nopCommerce
    Feature
    BigCommerce
    6.8
    451 Ratings
    14% below category average
    nopCommerce
    8.7
    10 Ratings
    11% above category average
    Product catalog & listings7.3447 Ratings9.110 Ratings
    Product management7.1444 Ratings9.110 Ratings
    Bulk product upload6.9343 Ratings7.79 Ratings
    Branding6.9393 Ratings9.110 Ratings
    Mobile storefront7.2433 Ratings9.110 Ratings
    Product variations6.4420 Ratings9.19 Ratings
    Website integration7.2373 Ratings9.19 Ratings
    Visual customization6.6436 Ratings9.19 Ratings
    CMS6.1325 Ratings6.89 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and nopCommerce
    Feature
    BigCommerce
    7.0
    436 Ratings
    9% below category average
    nopCommerce
    8.2
    10 Ratings
    7% above category average
    Abandoned cart recovery7.0392 Ratings8.29 Ratings
    Checkout user experience7.0431 Ratings8.110 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and nopCommerce
    Feature
    BigCommerce
    7.4
    431 Ratings
    12% below category average
    nopCommerce
    9.1
    10 Ratings
    8% above category average
    eCommerce security7.4431 Ratings9.110 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and nopCommerce
    Feature
    BigCommerce
    6.9
    437 Ratings
    11% below category average
    nopCommerce
    8.0
    10 Ratings
    4% above category average
    Promotions & discounts7.1413 Ratings9.19 Ratings
    Personalized recommendations6.3344 Ratings6.49 Ratings
    SEO7.2407 Ratings8.610 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and nopCommerce
    Feature
    BigCommerce
    7.2
    442 Ratings
    11% below category average
    nopCommerce
    8.8
    10 Ratings
    9% above category average
    Multi-site management7.9213 Ratings8.78 Ratings
    Order processing7.9421 Ratings9.110 Ratings
    Inventory management7.6374 Ratings8.29 Ratings
    Shipping6.5382 Ratings9.19 Ratings
    Custom functionality6.0377 Ratings9.19 Ratings
    Best Alternatives
    BigCommercenopCommerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommercenopCommerce
    Likelihood to Recommend
    7.4
    (470 ratings)
    9.1
    (10 ratings)
    Likelihood to Renew
    10.0
    (54 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (28 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (28 ratings)
    10.0
    (1 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (15 ratings)
    8.0
    (1 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (373 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommercenopCommerce
    Likelihood to Recommend
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
    Read full review
    Pros
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    • As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc.
    • When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features.
    • The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better.
    • I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up.
    Incentivized
    Read full review
    Cons
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    Nop Solutions, Ltd.
    • More community templates would be great.
    • Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure
    Incentivized
    Read full review
    Likelihood to Renew
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    No answers on this topic
    Usability
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    No answers on this topic
    Reliability and Availability
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    No answers on this topic
    Performance
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    No answers on this topic
    Support Rating
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
    Incentivized
    Read full review
    Online Training
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Nop Solutions, Ltd.
    No answers on this topic
    Implementation Rating
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
    Read full review
    Alternatives Considered
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system. The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform. The customer owns 100% of the source code without any extra fee.
    Read full review
    Scalability
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    No answers on this topic
    Return on Investment
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Nop Solutions, Ltd.
    • It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year.
    • The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell.
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.

    nopCommerce Screenshots

    Product screenshot