Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 7.5 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$29.95
per month
OpenCart
Score 7.1 out of 10
N/A
OpenCart is an open-source eCommerce platform. It features support for unlimited categories and products, multiple currencies and languages, shipping, payments, and mobile access.N/A
Pricing
BigCommerceOpenCart
Editions & Modules
Standard
$29.95
per month
Plus
$79.95
per month*
Pro
$299.95
per month*
Enterprise
Custom
per month
No answers on this topic
Offerings
Pricing Offerings
BigCommerceOpenCart
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*if paid annually
More Pricing Information
Community Pulse
BigCommerceOpenCart
Considered Both Products
BigCommerce
Chose BigCommerce
BigCommerce was the platform our company already used when I joined - we will likely transition to a new platform. Shopify is faster, OpenCart is more scalable.
Chose BigCommerce
I tried using an open-source platform and debated using this instead of BigCommerce. The open-source platform would be cheaper on a month to month basis and much more flexible when it came to customization, but was far more expensive to get initially set up and required us to …
Chose BigCommerce
I prefer BigCommerce over other eCommerce options. Out of the box, BC offers more than its competitors.
Chose BigCommerce
BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know …
Chose BigCommerce
Of all the eCommerce platforms we evaluated, only Shopify would compete. Shopify is a better bet with smaller catalogs and less custom business requirements in our experience. While the app store in Shopify is robust, BigCommerce has better native features that were important …
Chose BigCommerce
Easy to use and it feels like it’s mine and not being hosted by some other company.
Chose BigCommerce
BigCommerce beat them out in price plans, percent of cut into retail sales, ease of use in setting up site, ease of HTML customization, flexibility of HTML customization, average rate of downtime, ease of upgrades.
OpenCart
Chose OpenCart
Opencart and Magento both are very stable and easily useable. Learning OpenCart is often easier than learning Magento. Opencart also supports multi vendor websites using a single code, which is you with yearly upgrades. If you are not using open source like Shopify , you won't …
Top Pros
Top Cons
Features
BigCommerceOpenCart
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.3
417 Ratings
5% below category average
OpenCart
8.7
8 Ratings
12% above category average
Product catalog & listings7.8413 Ratings10.08 Ratings
Product management6.9410 Ratings8.08 Ratings
Bulk product upload7.4310 Ratings8.95 Ratings
Branding7.1361 Ratings7.77 Ratings
Mobile storefront7.3401 Ratings9.98 Ratings
Product variations7.3387 Ratings7.27 Ratings
Website integration7.6341 Ratings8.07 Ratings
Visual customization7.4403 Ratings8.16 Ratings
CMS7.0296 Ratings10.07 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.4
403 Ratings
2% below category average
OpenCart
8.0
8 Ratings
6% above category average
Abandoned cart recovery7.5361 Ratings7.04 Ratings
Checkout user experience7.4398 Ratings9.08 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
7.8
399 Ratings
6% below category average
OpenCart
9.0
8 Ratings
8% above category average
eCommerce security7.8399 Ratings9.08 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.1
404 Ratings
5% below category average
OpenCart
6.8
8 Ratings
9% below category average
Promotions & discounts7.3380 Ratings8.37 Ratings
Personalized recommendations6.8316 Ratings7.06 Ratings
SEO7.3375 Ratings5.06 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.2
409 Ratings
8% below category average
OpenCart
8.1
8 Ratings
4% above category average
Multi-site management7.6185 Ratings8.06 Ratings
Order processing7.1388 Ratings8.08 Ratings
Inventory management7.1344 Ratings7.67 Ratings
Shipping6.9349 Ratings8.07 Ratings
Custom functionality7.4344 Ratings8.86 Ratings
Best Alternatives
BigCommerceOpenCart
Small Businesses
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigCommerceOpenCart
Likelihood to Recommend
7.2
(436 ratings)
9.9
(8 ratings)
Likelihood to Renew
9.1
(53 ratings)
-
(0 ratings)
Usability
8.9
(26 ratings)
-
(0 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
9.1
(5 ratings)
-
(0 ratings)
Support Rating
9.1
(25 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(13 ratings)
-
(0 ratings)
Configurability
9.1
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(3 ratings)
-
(0 ratings)
Product Scalability
7.7
(342 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
BigCommerceOpenCart
Likelihood to Recommend
BigCommerce
The ONLY reason we left Volusion was fear that Volusion was going to go out of business and our website/data would all be lost. I feel BigCommerce is lightyears behind Volusion in website/inventory control. In our experience, BigCommerce customer service severely lacks knowledge, at least compared to what we had in our 7-1/2 years with Volusion. There were times Volusion even helped us with stuff BigCommerce could not understand. I just feel sick about moving and that should not be the case. In my opinion, I downgraded heavily for the feeling BigCommerce would not be going out of business. I just feel sick.
Read full review
OpenCart
OpenCart is best suited for business owners looking to sell their products online. Building an OpenCart website requires no or minimal coding knowledge. Being a self-hosted system, it is not recommended for people who have no hosting plan or have no experience in hosting websites so it would be better to go with another platform that is hosted elsewhere.
Read full review
Pros
BigCommerce
  • SEO - fast loading speeds, helps us rank on Google
  • Product customization - allows us to customize templates to our needs to fit all viable information
  • Integration with other platforms - seamless connection to other properties like Google Ads and Analytics
Read full review
OpenCart
  • OpenCart is well suited in cases where our eCommerce web development clients want a very specific design with very specific shopping cart functionalities.
  • OpenCart is very flexible in its native ability to work with a wide variety of payment processors and payment gateways.
  • OpenCart makes it both fast and easy to setup and configure a new shopping cart website, especially if you use one of the pre-made templates.
Read full review
Cons
BigCommerce
  • Better and easier localisation for stores outside the US
  • Speed - it is not the fastest
  • Make sure that third-party theme developers update regularly and use best practice
  • Consider EU and country-specific rules and legal obligations and make customers aware of whether BC is actually fully compliant
Read full review
OpenCart
  • It's a very buggy platform. Although OpenCart developers release new versions time to time after fixing bugs every version of OpenCart has a different type of bug.
  • It should increase the security of the platform.
Read full review
Likelihood to Renew
BigCommerce
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
Read full review
OpenCart
No answers on this topic
Usability
BigCommerce
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
Read full review
OpenCart
No answers on this topic
Reliability and Availability
BigCommerce
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
Read full review
OpenCart
No answers on this topic
Performance
BigCommerce
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
Read full review
OpenCart
No answers on this topic
Support Rating
BigCommerce
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
Read full review
OpenCart
No answers on this topic
Online Training
BigCommerce
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Read full review
OpenCart
No answers on this topic
Implementation Rating
BigCommerce
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
Read full review
OpenCart
No answers on this topic
Alternatives Considered
BigCommerce
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
Read full review
OpenCart
Honestly, when consulting my clients, I would always recommend WooCommerce over OpenCart. Although I've had clients that had existing OpenCart websites and they were fairly happy with them, making additions/changes/customizations from a developer standpoint was not the easiest compared to other systems. For very large shops, I always recommend Magento over anything else.
Read full review
Scalability
BigCommerce
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
Read full review
OpenCart
No answers on this topic
Return on Investment
BigCommerce
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
Read full review
OpenCart
  • Clients loves the design which is easy to integrate to; you can integrate multiple themes.
  • Overall user experience is good, so number of conversions is good.
Read full review
ScreenShots

BigCommerce Screenshots

Screenshot of Enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of Our industry-leading integration will let you list your products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of Easily customize the look and feel of your storefront.