What users are saying about
5 Ratings
24 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Bigin by Zoho CRM

Choosing Bigin by Zoho CRM is a good option if you are a growing small or medium-sized company with a hard time managing Google Sheets, as it is less cluttered than other CRMs and makes it easier to manage deals with little automation.
Achir saxena | TrustRadius Reviewer

CiraSync

CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bigin by Zoho CRM
9.5
CiraSync
Customer data management / contact management
Bigin by Zoho CRM
10.0
CiraSync
Workflow management
Bigin by Zoho CRM
9.0
CiraSync
Opportunity management
Bigin by Zoho CRM
9.5
CiraSync
Integration with email client (e.g., Outlook or Gmail)
Bigin by Zoho CRM
9.5
CiraSync
Interaction tracking
Bigin by Zoho CRM
9.5
CiraSync

Marketing Automation

Bigin by Zoho CRM
9.5
CiraSync
Lead management
Bigin by Zoho CRM
10.0
CiraSync
Email marketing
Bigin by Zoho CRM
9.0
CiraSync

CRM Project Management

Bigin by Zoho CRM
9.5
CiraSync
Task management
Bigin by Zoho CRM
9.5
CiraSync

CRM Reporting & Analytics

Bigin by Zoho CRM
9.8
CiraSync
Pipeline visualization
Bigin by Zoho CRM
9.5
CiraSync
Customizable reports
Bigin by Zoho CRM
10.0
CiraSync

Customization

Bigin by Zoho CRM
9.0
CiraSync
Custom fields
Bigin by Zoho CRM
9.0
CiraSync

Security

Bigin by Zoho CRM
9.8
CiraSync
Single sign-on capability
Bigin by Zoho CRM
9.5
CiraSync
Role-based user permissions
Bigin by Zoho CRM
10.0
CiraSync

Social CRM

Bigin by Zoho CRM
10.0
CiraSync
Social data
Bigin by Zoho CRM
10.0
CiraSync
Social engagement
Bigin by Zoho CRM
10.0
CiraSync

Integrations with 3rd-party Software

Bigin by Zoho CRM
9.0
CiraSync
Marketing automation
Bigin by Zoho CRM
9.0
CiraSync

Platform

Bigin by Zoho CRM
9.5
CiraSync
Mobile access
Bigin by Zoho CRM
9.5
CiraSync

Pros

Bigin by Zoho CRM

  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
Hildah Kay | TrustRadius Reviewer

CiraSync

  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Anonymous | TrustRadius Reviewer

Cons

Bigin by Zoho CRM

  • Call lag needs fixing; I hate when we're stuck in middle of the conversation
  • Zoho products are seamless to integrate with, but other software is inconvenient, with less documentation there
Achir saxena | TrustRadius Reviewer

CiraSync

  • I'd like to see a few different options regarding licensing option.
Anonymous | TrustRadius Reviewer

Usability

Bigin by Zoho CRM

Bigin by Zoho CRM 9.5
Based on 2 answers
Bigin by Zoho CRM operates easily, as most of the features are automated, and there is a full guide for that. Also, Bigin allows customization of most of the activities, which ensures that results attained are specific and practical to interpret. The customer assistance notion from Bigin is always right, as they completely make a follow up concerning the new clients. Lastly, Bigin through social site engagement, the software learns what bothers or matters to the clients
Hildah Kay | TrustRadius Reviewer

CiraSync

No score
No answers yet
No answers on this topic

Support Rating

Bigin by Zoho CRM

Bigin by Zoho CRM 9.5
Based on 2 answers
Almost every task you need to learn about has a large amount of documentation available. However, my rating is based on my recent interaction with the developer. Although I was satisfied with the service, I deducted one point since getting them on the phone took me three to four days.
Achir saxena | TrustRadius Reviewer

CiraSync

CiraSync 8.7
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bigin by Zoho CRM

Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
Hildah Kay | TrustRadius Reviewer

CiraSync

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Bigin by Zoho CRM

  • Better prospect data management; not missing any important contact information
  • Time saver--It has both email and calling capabilities, so switching between applications isn't necessary anymore
  • Increased productivity by speeding up closing deals
Achir saxena | TrustRadius Reviewer

CiraSync

  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
Anonymous | TrustRadius Reviewer

Screenshots

CiraSync

Pricing Details

Bigin by Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bigin by Zoho CRM Editions & Modules

Edition
Express$7.001
  1. per user
Additional Pricing Details

CiraSync

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

CiraSync Editions & Modules

Edition
Enterprise Edition$11
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bigin by Zoho CRM
9.0
CiraSync
9.7

Usability

Bigin by Zoho CRM
9.5
CiraSync

Support Rating

Bigin by Zoho CRM
9.5
CiraSync
8.7

Add comparison