Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month per user
CiraSync
Score 9.0 out of 10
N/A
Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.
$1
per month
Pricing
Bigin by Zoho CRM
CiraSync
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Bigin 360
$21
per month per user
Enterprise Edition
$1
per user, per month
Offerings
Pricing Offerings
Bigin by Zoho CRM
CiraSync
Free Trial
Yes
No
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
20% discount for annual pricing.
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More Pricing Information
Community Pulse
Bigin by Zoho CRM
CiraSync
Features
Bigin by Zoho CRM
CiraSync
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
107 Ratings
3% above category average
CiraSync
-
Ratings
Customer data management / contact management
8.697 Ratings
00 Ratings
Workflow management
8.0101 Ratings
00 Ratings
Opportunity management
8.399 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.394 Ratings
00 Ratings
Contract management
7.156 Ratings
00 Ratings
Interaction tracking
7.992 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
86 Ratings
5% above category average
CiraSync
-
Ratings
Lead management
8.483 Ratings
00 Ratings
Email marketing
7.777 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.0
88 Ratings
5% above category average
CiraSync
-
Ratings
Task management
8.186 Ratings
00 Ratings
Reporting
7.963 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.2
91 Ratings
8% above category average
CiraSync
-
Ratings
Pipeline visualization
8.691 Ratings
00 Ratings
Customizable reports
7.882 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.2
96 Ratings
7% above category average
CiraSync
-
Ratings
Custom fields
8.296 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.7
91 Ratings
4% above category average
CiraSync
-
Ratings
Single sign-on capability
8.776 Ratings
00 Ratings
Role-based user permissions
8.689 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.7
55 Ratings
4% above category average
CiraSync
-
Ratings
Social data
7.654 Ratings
00 Ratings
Social engagement
7.753 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
71 Ratings
8% above category average
CiraSync
-
Ratings
Marketing automation
8.071 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Startups Needing Quick Setup with Low Overhead Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started.
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone. It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company.
Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...).
Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered.
Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.).
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An application that offers you simplicity in use and does not burden you with useless functions or buttons but at the same time gives you the flexibility you need. It is much more user-friendly than HubSpot and the technical support is at the level of excellence. There is even a function through which you can record your monitor. O aplicatie care iti ofera simplitate in folosire si nu te incarca cu functii sau butoane nefolositoare dar in acelasi timp iti ofera flexibilitatea de care ai nevoie.Este cu mult mai prietenos cu utilizatorii decat HubSpot iar suportul tehnic este la nivel de excelenta. Exista chiar si o functie prin care iti poti inregistra monitorul.
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.