Bigin by Zoho CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bigin by Zoho CRM	Score 8.7 out of 10	N/A	Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.	$9 per month per user

Pricing

Bigin by Zoho CRM

Editions & Modules

Express: $9.00
per month per user
Premier: $15.00
per month
Bigin 360: $21
per month per user

Offerings

Pricing Offerings
Bigin by Zoho CRM
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

20% discount for annual pricing.

More Pricing Information

Community Pulse
	Bigin by Zoho CRM
Considered Both Products	Bigin by Zoho CRM Verified User Board Member Chose Bigin by Zoho CRM Zoho is the best, easy to use, and I can get it for a reasonable price. Incentivized Helpful? Bernd Rohr CEO Chose Bigin by Zoho CRM Hubspot was too complicated to use, and the mobile app had limitations. Systeme.io, like Hubspot, is geared more toward larger companies and is therefore too complex and comprehensive for small businesses. Brevo was missing some features that we desperately needed. So this was … Incentivized Helpful? Verified User Consultant Chose Bigin by Zoho CRM Bigin by Zoho CRM interface is nice, simple and easy to use whereas Bigin by Zoho CRM data and reporting is stronger however in terms of UI is not suitable it can integrate with calender , outlook, gmail and whatsapp business Helpful? Joey Schwartz owner Chose Bigin by Zoho CRM Bigin by Zoho CRM is easier to use against zoho crm Helpful? JO Jen O'Rourke Sales and Bookkeeper Chose Bigin by Zoho CRM Great features for a free version CRM! Helpful? Verified User Director Chose Bigin by Zoho CRM Why we selected Bigin for now0 USD cash-burn during 100-day extended trial.Same login token as Zoho Flow – single sign-on, single invoice path later.Good-enough mobile app for field mentors (offline note cache would seal it).Migration path: if we outgrow it, one-click upgrade … Incentivized Helpful? SV Siddharthan Venugopal Founder CEO Chose Bigin by Zoho CRM Customer engagement is low in that crm, but in the beginning, it's very useful. Helpful? Verified User Executive Chose Bigin by Zoho CRM Simplicity, usability, and a modern, intuitive UI. Easy to learn and simple to guide customers through. Flexible enough to fit diverse business scenarios with seamless integration. Enables managing marketing, operations, customer service, sales, and even assets all in one … Helpful? Stefan Frisch, M.A. solopreneur Chose Bigin by Zoho CRM Its ideal for smaller businesses and cheap enough to be affordable while bringing a lot of funczionality with ist Helpful? Pranjal Agrawal Founder Chose Bigin by Zoho CRM familiar with Zoho Books. There was a certain CRM whose name I don't remember, it was similar to BIGIN but the UI was not as good Helpful? Verified User Strategist Chose Bigin by Zoho CRM Price and UI/UX and Usability - Bigin; Complex Data Mapping and More Roles - Zoho CRM or Hubspot Helpful? David Druker President Chose Bigin by Zoho CRM Bigin by Zoho CRM is simpler, easier to set up and use. Helpful? Verified User Professional Chose Bigin by Zoho CRM Hubspot is built for large complex operations and doesn't work super well for small business I found. It is complicated to set up and it takes too much time. Helpful? Pankaj Salunke Director Chose Bigin by Zoho CRM Pipedrive was used but it was [...] expensive. Plus it was not physible when the team grows up. If their is a gap on usage it would make big hot on the monthly budget. Bigin by Zoho CRM is good. Bitrix is [...] complex. Odoo is good, but takes a toll on setup. Helpful? Hector Mendoza Agency Owner Chose Bigin by Zoho CRM More variables to include on creating campaigns and automations. Helpful? Verified User C-Level Executive Chose Bigin by Zoho CRM Its simpler and easier to use Helpful? Sandeep Dubal Founder & Director Chose Bigin by Zoho CRM I have compared many softwares before finalising Bigin by Zoho CRM. It has given me great control over my business like tracking leads effectively , Track employee activity closely , Regularly review Clients , Great Client relationship management . Highly recommend Bigin by … Helpful? EP Eugen Petras CEO Chose Bigin by Zoho CRM Bigin has a clean interface and you can set it up quickly and easily. Bigin are o interfata aerisita si il poti seta repede si usor. Helpful? Verified User Director Chose Bigin by Zoho CRM Its Simple, Easy To Use! Time Saming Boosts Productivity Helpful? Jadielson da Mata Corretor de imoveis Chose Bigin by Zoho CRM Because it is more intuitive, we chose Bigin by Zoho CRM Por ser mais intuitivo, optamos pelo Bigin by Zoho CRM Helpful? SO Susi oneill Director Chose Bigin by Zoho CRM HubSpot is a better quality product for a range of CRM tasks but for affordability for first touch contact, Bigin by Zoho CRM provides good budget options. Helpful? Verified User Manager Chose Bigin by Zoho CRM Simplicity Without Sacrificing Core Features Unlike full-scale CRMs that often feel overwhelming, Bigin by Zoho CRM provides a focused set of features that are perfect for managing deals, contacts, and activities. It’s not bloated, and that was exactly what we needed for a … Helpful?

Features

Bigin by Zoho CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Bigin by Zoho CRM 8.1 124 Ratings 4% above category average
Customer data management / contact management	8.7113 Ratings
Workflow management	8.1117 Ratings
Opportunity management	8.3116 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.3110 Ratings
Contract management	7.469 Ratings
Interaction tracking	8.0105 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Bigin by Zoho CRM 8.0 101 Ratings 4% above category average
Lead management	8.298 Ratings
Email marketing	7.892 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Bigin by Zoho CRM 8.0 103 Ratings 5% above category average
Task management	8.1100 Ratings
Reporting	7.977 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Bigin by Zoho CRM 8.1 106 Ratings 6% above category average
Pipeline visualization	8.5106 Ratings
Customizable reports	7.797 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Bigin by Zoho CRM 8.2 111 Ratings 7% above category average
Custom fields	8.2111 Ratings

Security

Comparison of Security features of Product A and Product B
	Bigin by Zoho CRM 8.7 106 Ratings 4% above category average
Single sign-on capability	8.791 Ratings
Role-based user permissions	8.7103 Ratings

Social CRM

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Bigin by Zoho CRM 8.0 84 Ratings 7% above category average
Marketing automation	8.084 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Bigin by Zoho CRM 8.5 104 Ratings 12% above category average
Mobile access	8.5104 Ratings

Best Alternatives
	Bigin by Zoho CRM
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Bigin by Zoho CRM
Likelihood to Recommend	9.0 (125 ratings)
Likelihood to Renew	7.5 (5 ratings)
Usability	8.8 (96 ratings)
Support Rating	4.5 (9 ratings)

User Testimonials
	Bigin by Zoho CRM
Likelihood to Recommend	Zoho Startups Needing Quick Setup with Low Overhead Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started. Verified User Anonymous Read full review
Pros	Zoho Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company. Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...). Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered. Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.). Javier Enebral Aviation Consultant Read full review
Cons	Zoho I would like to link the same contact to more than one company. I would like to be able to use only the name field, but I need to use first and last name I would like to have a plan where there is no limit on the number of customizable fields Incentivized MS Marcela Santana CEO Read full review
Likelihood to Renew	Zoho Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd Incentivized Pholoso Mmutle Business development Manager Read full review
Usability	Zoho This is because ever since my team and I started using Bigin we have never been stuck to a point where we have no clue on how to use Bigin, the app can be used even by someone who has just started working and has never been exposed to any type of training and soft wares before. Incentivized Verified User Anonymous Read full review
Support Rating	Zoho The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes. Incentivized EH Elaina Hancin Director of Talent Acquisitions Read full review
Alternatives Considered	Zoho The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year. Incentivized Gregory Lu CEO Read full review
Return on Investment	Zoho I was able to migrate from Hubspot CRM easily saving me hours of time I have recieved 5 x replies to the email sequence i set up since i started using it I have improved lead conversion by 5% so far Steve Bruce Marketing Consultant for LinkedIn™ Read full review
ScreenShots	Bigin by Zoho CRM Screenshots