What users are saying about
36 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Bigin by Zoho CRM

It's available at a much lesser price as compared to other CRM's. The price per user is also much less as compared to other users. It's well suited for small businesses that need to move towards Automating the Manual process.
FARHAAN SHAIKH | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bigin by Zoho CRM
8.3
Customer data management / contact management
Bigin by Zoho CRM
9.0
Workflow management
Bigin by Zoho CRM
7.3
Opportunity management
Bigin by Zoho CRM
8.3
Integration with email client (e.g., Outlook or Gmail)
Bigin by Zoho CRM
8.7
Interaction tracking
Bigin by Zoho CRM
8.0

Marketing Automation

Bigin by Zoho CRM
7.2
Lead management
Bigin by Zoho CRM
7.0
Email marketing
Bigin by Zoho CRM
7.3

CRM Project Management

Bigin by Zoho CRM
7.3
Task management
Bigin by Zoho CRM
7.3

CRM Reporting & Analytics

Bigin by Zoho CRM
8.2
Pipeline visualization
Bigin by Zoho CRM
8.0
Customizable reports
Bigin by Zoho CRM
8.3

Customization

Bigin by Zoho CRM
7.7
Custom fields
Bigin by Zoho CRM
7.7

Security

Bigin by Zoho CRM
8.4
Single sign-on capability
Bigin by Zoho CRM
8.5
Role-based user permissions
Bigin by Zoho CRM
8.3

Social CRM

Bigin by Zoho CRM
6.7
Social data
Bigin by Zoho CRM
6.7
Social engagement
Bigin by Zoho CRM
6.7

Integrations with 3rd-party Software

Bigin by Zoho CRM
8.7
Marketing automation
Bigin by Zoho CRM
8.7

Platform

Bigin by Zoho CRM
9.0
Mobile access
Bigin by Zoho CRM
9.0

Pros

Bigin by Zoho CRM

  • Easy to use and operate as there are not "23 million" options, but still powerful
  • Integrates with other Zoho products like Zoho Social, Campaigns and Forms
  • Allows deals pipelines with fully customisable stages
Chris Christoff | TrustRadius Reviewer

Cons

Bigin by Zoho CRM

  • Bigin by Zoho CRM fails to efficiently operate on Apple products, which serves a wider market.
  • Also, focuses on small and the growing enterprise, and I think the application can even help the big corporations.
  • Furthermore, Bigin integration is swayed on Zoho products, and its right to include other external applications.
Hildah Kay | TrustRadius Reviewer

Usability

Bigin by Zoho CRM

Bigin by Zoho CRM 8.7
Based on 3 answers
It has lived up to the expectations of the Marketing and Sales department and it was worth it. The return on investment is much higher.
FARHAAN SHAIKH | TrustRadius Reviewer

Support Rating

Bigin by Zoho CRM

Bigin by Zoho CRM 9.3
Based on 3 answers
Support is brilliant. They have even made product enhances on the basis of issues I have had. I use email support and get a response by the next day.
Chris Christoff | TrustRadius Reviewer

Alternatives Considered

Bigin by Zoho CRM

Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
Hildah Kay | TrustRadius Reviewer

Return on Investment

Bigin by Zoho CRM

  • The lead conversion right from prospects to revenue generation has increased in our organization.
  • Previously the conversion rate was around 40%, now the efficiency has increased.
FARHAAN SHAIKH | TrustRadius Reviewer

Screenshots

Pricing Details

Bigin by Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bigin by Zoho CRM Editions & Modules

Edition
Express$7.001
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bigin by Zoho CRM
9.0

Usability

Bigin by Zoho CRM
8.7

Support Rating

Bigin by Zoho CRM
9.3

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