Bigin by Zoho CRM vs. Cloze

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.7 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Cloze
Score 9.7 out of 10
N/A
Cloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings, notes on Evernote, documents exchanged and interactions on LinkedIn, Facebook, and Twitter. Cloze even grabs email signatures so contact data is always up-to-date.
$17
per month billed annually
Pricing
Bigin by Zoho CRMCloze
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Pro
$17
per month billed annually
Silver
$21
per month billed annually
Gold
$29
per month billed annually
Platinum
$42
per month billed annually
Offerings
Pricing Offerings
Bigin by Zoho CRMCloze
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.—
More Pricing Information
Features
Bigin by Zoho CRMCloze
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
79 Ratings
5% above category average
Cloze
-
Ratings
Customer data management / contact management8.671 Ratings00 Ratings
Workflow management8.374 Ratings00 Ratings
Opportunity management8.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.068 Ratings00 Ratings
Contract management6.834 Ratings00 Ratings
Interaction tracking8.166 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
64 Ratings
5% above category average
Cloze
-
Ratings
Lead management8.461 Ratings00 Ratings
Email marketing7.556 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.1
66 Ratings
6% above category average
Cloze
-
Ratings
Task management8.265 Ratings00 Ratings
Reporting8.041 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
68 Ratings
7% above category average
Cloze
-
Ratings
Pipeline visualization8.568 Ratings00 Ratings
Customizable reports7.761 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.1
72 Ratings
7% above category average
Cloze
-
Ratings
Custom fields8.172 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
69 Ratings
3% above category average
Cloze
-
Ratings
Single sign-on capability8.655 Ratings00 Ratings
Role-based user permissions8.667 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.7
38 Ratings
5% above category average
Cloze
-
Ratings
Social data7.737 Ratings00 Ratings
Social engagement7.737 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.1
52 Ratings
11% above category average
Cloze
-
Ratings
Marketing automation8.152 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.4
67 Ratings
13% above category average
Cloze
-
Ratings
Mobile access8.467 Ratings00 Ratings
Best Alternatives
Bigin by Zoho CRMCloze
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
vCita
vCita
Score 8.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.6 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMCloze
Likelihood to Recommend
8.9
(80 ratings)
10.0
(5 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
8.6
(51 ratings)
-
(0 ratings)
Support Rating
6.9
(7 ratings)
8.0
(1 ratings)
User Testimonials
Bigin by Zoho CRMCloze
Likelihood to Recommend
Zoho
Bigin by Zoho CRM is suitable for medium-size or small-size companies. In our case, being a small company, all the functions that Bigin by Zoho CRM offers are more than enough. If in the future we need features that are not currently covered by the platform, we will evaluate the possibility of migrating to Zoho CRM. But for the moment (until now we had never used a CRM), everything that Bigin by Zoho CRM offers us fits our needs perfectly. Perhaps for other very large companies, Bigin by Zoho CRM surely does not cover all needs, although I couldn't give examples.
Read full review
Cloze, Inc.
It's ok for personal use but for business use, it is begging to become a terrible system. We used it for 5 years and after that, we have decided to move to a different system, upon export of the information we started looking at and our database of contacts was so messed up with contacts merged together that don't belong together. So as our database was so corrupted we had to start over with new contact lists and rebuild everything again. I would not recommend this software unless you have your own IT department that can fix things themselves.
Read full review
Pros
Zoho
  • Love the custom fields -- our business is unique
  • Ease of use - I don't read manuals nor watch videos...I just dig in
  • Has everything we need at the moment
  • Integrates with Google Workspace
  • Integrates with MS Office
  • Integrates with Zoho Campaigns
Read full review
Cloze, Inc.
  • Contact management
  • Contact enrichment
  • Email management
Read full review
Cons
Zoho
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
Read full review
Cloze, Inc.
  • Not good as a comprehensive project management tool.
Read full review
Likelihood to Renew
Zoho
Because it is good.
Read full review
Cloze, Inc.
No answers on this topic
Usability
Zoho
Bigin by Zoho CRM so far has provided me with all the necessary tools to do my job effectively. At this point I could not ask for more so giving it the highest possible rating seems totally appropriate. At the same time I must emphasize that I have not been using all its options.
Read full review
Cloze, Inc.
No answers on this topic
Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
Read full review
Cloze, Inc.
The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
Read full review
Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
Read full review
Cloze, Inc.
Takes the functionality much further
Read full review
Return on Investment
Zoho
  • I was able to migrate from Hubspot CRM easily saving me hours of time
  • I have recieved 5 x replies to the email sequence i set up since i started using it
  • I have improved lead conversion by 5% so far
Read full review
Cloze, Inc.
  • Negative - We have a contact database of 100000 contacts that we have to go in and rebuild on our new TMS system because, in our experience, Cloze destroyed 5 years worth of data with their smart features and AI.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of