BigMarker vs. SmartSuite

Being a user of BigMarker I am fully satisfied
with their program and the features they are offering to me. Clear UI with easy
to use interface helping me a lot to set up everything in minutes. Definitely
recommend this masterpiece to other business to use it for effective virtual
collaborations.

Incentivized

It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.

• Easy to use
• Great user interface
• A lot of integrations

Incentivized

• SmartSuite is a good collaboration tool
• The capabilities of the platform are immense
• The customization features allow users to set up the report type and view it exactly as they want
• The choice of the fields to be used in the records and reports is really wide

• The biggest drawback that I am facing for a long time is that BigMarker is not very effective while integrating with other third-party software [in my experience]. It was not an easy task to set up with other meeting platforms that I was using already in the organization.
• Secondly, the audio starts lagging, and sometimes the audience cannot listen to the audio which [I feel] needs to be fixed on an urgent basis.

Incentivized

• Need to make video tutorial how to use SmartSuite for new users
• Need to make help articles how to user SmartSuite for new users

I have a great expereance

BigMarker is a great piece of software and provides a good solution for our live streaming service.

Its very usable and due to its full feature set, we are able to quote on jobs quickly knowing that BigMarker is capable of meeting the clients needs. We find the remote guest feature to be somewhat limiting, but only because we are looking to provide very polished video to our clients, we use external software to stream direct to BigMarker.

Incentivized

The product is usability friendly, easy to use, flexible and has all functions I need for my purposes

The support staff is exceptionally doing well. They
are always available for the solution of queries. Listen to my queries very
patiently and provide a solution of problems in the limited time duration and
solve the query. The technical staff is also working well. I recently faced some
errors in handling the progress of tasks and I send the feedback to their team,
they responded to that feedback and corrected these errors and bugs immediately.
Always welcome to feedback them about their platform.

Incentivized

They have a great tutorial and a lot of hits during the work process

That's easy. Just try

None of the other software we tested before choosing BigMarker had a full feature list that worked so well for events. Zoom, which is the go to software for many of our competitors was very limiting, although there was some effort needed to educate our client that there was a better way. We also use Vimeo, but this is only for simple live stream video delivery, Vimeos Q and A and other features are very basic in comparison. GoToWebinar doesn't compete

Incentivized

Well, Asana was just too simple for our use case, we couldn't get into the details as we could with Smart Suite. As for Jira, it is exactly the opposite, it was just too had to use and our team members just stop using it based on the time they need to spend in order to use Jira. I would say Smart Suite is a healthy balance between those two allowing for the business to be super specific with their workflows but not putting a lot of overhead on the employees.

• BigMarker has helped tremendously with ROI, helping members to find me and join our organization!

Incentivized

• We have to spend less time on checking where the project is at
• We can have less PM's in the business
• Our clients are happier thus leading to more business