BILL vs. Emburse Chrome River Invoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.7 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Chrome River INVOICE
Score 9.2 out of 10
N/A
Chrome River INVOICE, from Emburse, is a software solution designed to Increase AP team agility with fully mobile invoice management software that the vendor states improves accuracy, expedites processing and increases spend visibility.N/A
Pricing
BILLEmburse Chrome River Invoice
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLChrome River INVOICE
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BILLEmburse Chrome River Invoice
Top Pros
Top Cons
Features
BILLEmburse Chrome River Invoice
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
6.0
6 Ratings
14% below category average
Emburse Chrome River Invoice
-
Ratings
Customizable Approval Policies7.34 Ratings00 Ratings
Financial Document Management5.76 Ratings00 Ratings
Payment Status Tracking5.36 Ratings00 Ratings
Payment Audit Trail6.36 Ratings00 Ratings
Duplicate Bill Detection9.24 Ratings00 Ratings
Advanced OCR4.22 Ratings00 Ratings
Electronic Funds Transfer4.35 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
5.3
3 Ratings
16% below category average
Emburse Chrome River Invoice
-
Ratings
Automated Accounts Payable Processes6.52 Ratings00 Ratings
Vendor Management8.43 Ratings00 Ratings
Tax Form Preparation1.01 Ratings00 Ratings
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Score 8.7 out of 10
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User Ratings
BILLEmburse Chrome River Invoice
Likelihood to Recommend
5.2
(66 ratings)
9.5
(2 ratings)
Likelihood to Renew
8.9
(13 ratings)
-
(0 ratings)
Usability
1.0
(6 ratings)
-
(0 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(17 ratings)
-
(0 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(5 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BILLEmburse Chrome River Invoice
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
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Emburse
  • Easy to use with little to no navigational training needed for most users.
  • Being able to add our own compliance rules eliminates the back and forth between creator and approver.
  • Invoices can be created, approved, and paid within hours.
    • Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
  • Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.
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Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
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Emburse
  • Look for duplicate invoice numbers
  • Export into the current ERP system to initiate the check
  • Create an error report to view if the address is not correct in the system
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Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
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Emburse
  • Accessing invoice history
  • Reporting
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Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
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Emburse
No answers on this topic
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
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Emburse
No answers on this topic
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Emburse
No answers on this topic
Performance
BILL
pretty fast usually
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Emburse
No answers on this topic
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Emburse
No answers on this topic
Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
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Emburse
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
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Emburse
No answers on this topic
Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
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Emburse
We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.
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Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Emburse
  • No more lost campus mail
  • No more staff walking documents through approvals
  • No more scanning
  • No more file storage needed
  • No more multiple copies of the same information in several departments
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ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.