Bitbucket is a Git repository and code collaboration platform, featuring automated testing and code deployment. Bitbucket Cloud Premium provides AI-powered development, more granular access controls, and enforced code quality, and Bitbucket Data Center provides a self-hosted option.
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Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.
As a team we need to push code into the repo on daily basis, Bitbucket has proven that is a reliable and secure server to save and get the code available in no time. The administration part is really easy and there's an extra tool for every developer profile either if you want to use the console or a GUI like Sourcetree.
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
Very easy to integrate with other DevOps tools like Jenkins and with project/workflow management tools like JIRA.
Very efficient in managing security and compliance standards for code, especially during pull requests, merge requests, branching, etc.
Very robust in performance, especially the cloud and datacenter versions hardly hit any performance issues and supports more than 2000+ developers in my company.
All products have room for improvement. The system improves over time with better and better integrations and I look forward to even more features without paying extra! The system has increased transparency across my organization and with this transparency comes increased throughput on projects. I don't think I can go back to any other system and we are definitely married to this product.
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
The architecture of Bitbucket makes it more easily scalable than other source code management repositories. Also, administration and maintaining the instance is very easy. It integrates with JIRA and other CI/CD applications which makes it more useful to reduce the efforts. It supports multiple plugins and those bring a lot of extra functionality. It increases the overall efficiency and usefulness of Bitbucket.
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
The customer support provided by Atlassian (Bitbucket's parent company that also makes Jira, Confluence, etc.) is very helpful. They seem to be very concerned about any issues reported with their products and even just questions about functionality. They are constantly improving the products with new features in nearly every release. Plus they have a plethora of online documentation to reference.
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
For the features we were looking at, Bitbucket, GitHub and GitLab were all at par and were in a similar price range. We found that GitHub was the most full featured should we need to scale very quickly. GitLab was at par with GitHub for our future needs, but GitHub was a more familiar tool compared to GitLab. Bitbucket won out because of its close integration with Jira and being in the Atlassian family. It was also cheaper than GitHub. As we started with Jira, Bitbucket addition became a natural next step for us. We really liked Bitbucket and stayed with it but we do know we have great options in the form of GitHub and GitLab should we need to scale fast.
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
