What users are saying about
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Top Rated
67 Ratings
8 Ratings
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Score 8.8 out of 100

Creatio

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Top Rated
67 Ratings
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Score 9 out of 100

Feature Set Ratings

    Sales Force Automation

    8.9

    Bitochon Sales CRM Portal

    89%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 9/9 features

    Customer data management / contact management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    9.0

    Bitochon Sales CRM Portal

    90%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Case management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call center management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Bitochon Sales CRM Portal

    90%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Lead management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.3

    Bitochon Sales CRM Portal

    93%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Bitochon Sales CRM Portal

    90%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Forecasting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    8.8

    Bitochon Sales CRM Portal

    88%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Scripting environment

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Bitochon Sales CRM Portal

    90%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Single sign-on capability

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social CRM

    8.5

    Bitochon Sales CRM Portal

    85%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Social data

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    9.0

    Bitochon Sales CRM Portal

    90%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Marketing automation

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Compensation management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Platform

    10.0

    Bitochon Sales CRM Portal

    100%

    Creatio

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Low-Code Development

    Bitochon Sales CRM Portal

    Feature Set Not Supported
    N/A
    9.2

    Creatio

    92%
    Creatio ranks higher in 6/6 features

    Visual Modeling

    N/A
    0 Ratings
    9.1
    91%
    27 Ratings

    Drag-and-drop Interfaces

    N/A
    0 Ratings
    9.3
    93%
    29 Ratings

    Platform Security

    N/A
    0 Ratings
    9.4
    94%
    28 Ratings

    Platform User Management

    N/A
    0 Ratings
    9.1
    91%
    30 Ratings

    Reusability

    N/A
    0 Ratings
    8.9
    89%
    28 Ratings

    Platform Scalability

    N/A
    0 Ratings
    9.1
    91%
    29 Ratings

    Attribute Ratings

    • Creatio is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Bitochon Sales CRM Portal

    70%
    1 Rating
    9.1

    Creatio

    91%
    52 Ratings

    Likelihood to Renew

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.1

    Creatio

    91%
    2 Ratings

    Usability

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.1

    Creatio

    91%
    36 Ratings

    Support Rating

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.1

    Creatio

    91%
    35 Ratings

    Likelihood to Recommend

    Bitochon Technologies

    It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
    Read full review

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Read full review

    Pros

    Bitochon Technologies

    • Manage Leads, Client Conversions, Touch up points and all other order data.
    • Integration with other platforms such as Vinculum etc provides ease of work.
    • Ease of Analysis of performance and matching of targets.
    Read full review

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review

    Cons

    Bitochon Technologies

    • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
    • Sometimes non-responsive glitches appear
    • Different users see different data for same clients sometimes
    Read full review

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Read full review

    Pricing Details

    Bitochon Sales CRM Portal

    Starting Price

    $0

    Editions & Modules

    Bitochon Sales CRM Portal editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Creatio

      Starting Price

      $0 per month per user

      Editions & Modules

      Creatio editions and modules pricing
      EditionModules
      Studio Creatio Enterprise251
      Studio Creatio Free02
      Studio Creatio Free03
      Studio Creatio Enterprise254
      Sales Creatio Team Edition305
      Sales Creatio Commerce Edition356
      Sales Creatio Enterprise Edition607

      Footnotes

      1. per user/per month
      2. per user/per month
      3. per month per user
      4. per month per user
      5. per month per user
      6. per month per user
      7. per month per user

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Bitochon Technologies

      No answers on this topic

      Creatio

      I don't think we could be without it now.
      Read full review

      Usability

      Bitochon Technologies

      No answers on this topic

      Creatio

      The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
      Read full review

      Support Rating

      Bitochon Technologies

      No answers on this topic

      Creatio

      Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
      Read full review

      Alternatives Considered

      Bitochon Technologies

      Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
      Read full review

      Creatio

      The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
      Read full review

      Return on Investment

      Bitochon Technologies

      • Has really improved the productivity of the entire sales channel and operations team
      • Ease for accounts and other software integration
      • Improves overall interconnectivity of all departments
      Read full review

      Creatio

      • Communication between sales representatives, vendors, and customers helps improve sales.
      • Automating the sales process has allowed us to land more deals via opportunity management tools.
      • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
      Read full review

      Screenshots

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