Bitochon Sales CRM Portal vs Creatio

Likelihood to Recommend

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.

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Carl Moore

CRM Administrator

USEAFinancial Services, 11-50 employees

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Feature Rating Comparison

Bitochon Sales CRM Portal

Creatio

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Bitochon Sales CRM Portal

Creatio

Case management

Call center management

Help desk management

Bitochon Sales CRM Portal

Creatio

Lead management

Email marketing

Bitochon Sales CRM Portal

Marketing automation

Compensation management

Bitochon Sales CRM Portal

Creatio

Mobile access

Bitochon Sales CRM Portal

Creatio

Visual Modeling

Drag-and-drop Interfaces

Platform Security

Platform User Management

Reusability

Platform Scalability

Pros

Manage Leads, Client Conversions, Touch up points and all other order data.
Integration with other platforms such as Vinculum etc provides ease of work.
Ease of Analysis of performance and matching of targets.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
The system is really easy to use. Users pick it up & love it immediately.
Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
Cost: Definitely competitive.

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Will Ludgate

Business/Systems Analyst (contract)

OKI Europe LtdPrinting, 201-500 employees

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Cons

Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
Sometimes non-responsive glitches appear
Different users see different data for same clients sometimes

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Having more marketplace solutions that add to the system’s functionality would be great.
We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
We would also like to see some improvements to the customer portal.

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Tatyana Yaroshenko

Chief Marketing Officer

Be TechInformation Technology & Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Creatio 7.8

Based on 4 answers

I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)

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Verified User

Team Lead in Information Technology

Education Management Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Creatio 8.4

Based on 4 answers

Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

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Verified User

Team Lead in Information Technology

Education Management Company, 11-50 employees

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Alternatives Considered

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.

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Vladlen Manastiretskiy

System Manager

National Property RescueReal Estate, 11-50 employees

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Return on Investment

Has really improved the productivity of the entire sales channel and operations team
Ease for accounts and other software integration
Improves overall interconnectivity of all departments

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.

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Kenneth Harrington-Colon

Internal Systems Specialist

Creative Business Resources (CBR)Human Resources, 11-50 employees

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Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$3,000*

* Per installation

Creatio Editions & Modules

Edition

Sales Creatio Team edition	$30¹
Sales Creatio Commerce Edition	$35¹
Sales Creatio Enterprise Edition	$60¹
Studio Creatio Enterprise	$25¹
Studio Creatio Free	$0¹

per user/per month

Additional Pricing Details

—

Rating Summary

Bitochon Sales CRM Portal

Creatio

Bitochon Sales CRM Portal

Creatio

Bitochon Sales CRM Portal

Creatio

Likelihood to Recommend