What users are saying about
Top Rated
32 Ratings
4 Ratings
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Score 7.8 out of 100
Top Rated
32 Ratings
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Score 9 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Creatio
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Creatio
Workflow management
Bitochon Sales CRM Portal
9.0
Creatio
Territory management
Bitochon Sales CRM Portal
9.0
Creatio
Opportunity management
Bitochon Sales CRM Portal
10.0
Creatio
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Creatio
Contract management
Bitochon Sales CRM Portal
8.0
Creatio
Quote & order management
Bitochon Sales CRM Portal
8.0
Creatio
Interaction tracking
Bitochon Sales CRM Portal
10.0
Creatio
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Creatio

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Creatio
Case management
Bitochon Sales CRM Portal
9.0
Creatio
Call center management
Bitochon Sales CRM Portal
9.0
Creatio
Help desk management
Bitochon Sales CRM Portal
9.0
Creatio

Marketing Automation

Bitochon Sales CRM Portal
9.0
Creatio
Lead management
Bitochon Sales CRM Portal
10.0
Creatio
Email marketing
Bitochon Sales CRM Portal
8.0
Creatio

CRM Project Management

Bitochon Sales CRM Portal
9.3
Creatio
Task management
Bitochon Sales CRM Portal
9.0
Creatio
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Creatio
Reporting
Bitochon Sales CRM Portal
10.0
Creatio

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Creatio
Forecasting
Bitochon Sales CRM Portal
8.0
Creatio
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Creatio
Customizable reports
Bitochon Sales CRM Portal
9.0
Creatio

Customization

Bitochon Sales CRM Portal
8.8
Creatio
Custom fields
Bitochon Sales CRM Portal
9.0
Creatio
Custom objects
Bitochon Sales CRM Portal
8.0
Creatio
Scripting environment
Bitochon Sales CRM Portal
9.0
Creatio
API for custom integration
Bitochon Sales CRM Portal
9.0
Creatio

Security

Bitochon Sales CRM Portal
9.0
Creatio
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Creatio
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Creatio

Social CRM

Bitochon Sales CRM Portal
8.5
Creatio
Social data
Bitochon Sales CRM Portal
9.0
Creatio
Social engagement
Bitochon Sales CRM Portal
8.0
Creatio

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Creatio
Marketing automation
Bitochon Sales CRM Portal
9.0
Creatio
Compensation management
Bitochon Sales CRM Portal
9.0
Creatio

Platform

Bitochon Sales CRM Portal
10.0
Creatio
Mobile access
Bitochon Sales CRM Portal
10.0
Creatio

Low-Code Development

Bitochon Sales CRM Portal
Creatio
9.1
Visual Modeling
Bitochon Sales CRM Portal
Creatio
7.5
Drag-and-drop Interfaces
Bitochon Sales CRM Portal
Creatio
10.0
Platform Security
Bitochon Sales CRM Portal
Creatio
9.5
Platform User Management
Bitochon Sales CRM Portal
Creatio
9.5
Reusability
Bitochon Sales CRM Portal
Creatio
9.0
Platform Scalability
Bitochon Sales CRM Portal
Creatio
9.0

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Usability

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Creatio

Creatio 7.8
Based on 4 answers
I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)
Anonymous | TrustRadius Reviewer

Support Rating

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Creatio

Creatio 8.4
Based on 4 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Bitochon Sales CRM Portal

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bitochon Sales CRM Portal Editions & Modules

Additional Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Creatio
9.1

Usability

Bitochon Sales CRM Portal
Creatio
7.8

Support Rating

Bitochon Sales CRM Portal
Creatio
8.4

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