Bitrix24 vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 8.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Pricing
Bitrix24Clear C2 C2CRM
Editions & Modules
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
No answers on this topic
Offerings
Pricing Offerings
Bitrix24Clear C2 C2CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
Bitrix24Clear C2 C2CRM
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
7.4
21 Ratings
6% below category average
Clear C2 C2CRM
-
Ratings
Task Management7.021 Ratings00 Ratings
Gantt Charts8.017 Ratings00 Ratings
Scheduling8.618 Ratings00 Ratings
Workflow Automation7.018 Ratings00 Ratings
Mobile Access5.120 Ratings00 Ratings
Search8.019 Ratings00 Ratings
Visual planning tools8.519 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.4
21 Ratings
5% above category average
Clear C2 C2CRM
-
Ratings
Chat9.020 Ratings00 Ratings
Notifications7.521 Ratings00 Ratings
Discussions8.520 Ratings00 Ratings
Surveys8.515 Ratings00 Ratings
Internal knowledgebase8.518 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
7.4
22 Ratings
9% below category average
Clear C2 C2CRM
-
Ratings
Versioning7.518 Ratings00 Ratings
Video files7.516 Ratings00 Ratings
Audio files7.915 Ratings00 Ratings
Document collaboration7.022 Ratings00 Ratings
Access control8.520 Ratings00 Ratings
Advanced security features7.518 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync6.518 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Customer data management / contact management00 Ratings9.03 Ratings
Workflow management00 Ratings8.13 Ratings
Territory management00 Ratings9.03 Ratings
Opportunity management00 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.03 Ratings
Contract management00 Ratings8.12 Ratings
Quote & order management00 Ratings9.03 Ratings
Interaction tracking00 Ratings8.02 Ratings
Channel / partner relationship management00 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.7
3 Ratings
15% above category average
Case management00 Ratings9.03 Ratings
Call center management00 Ratings8.03 Ratings
Help desk management00 Ratings9.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Lead management00 Ratings9.02 Ratings
Email marketing00 Ratings8.13 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.4
3 Ratings
10% above category average
Task management00 Ratings9.03 Ratings
Billing and invoicing management00 Ratings8.02 Ratings
Reporting00 Ratings8.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.7
3 Ratings
13% above category average
Forecasting00 Ratings9.03 Ratings
Pipeline visualization00 Ratings9.03 Ratings
Customizable reports00 Ratings8.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.5
3 Ratings
11% above category average
Custom fields00 Ratings9.03 Ratings
Custom objects00 Ratings8.02 Ratings
Scripting environment00 Ratings9.03 Ratings
API for custom integration00 Ratings8.02 Ratings
Security
Comparison of Security features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
Single sign-on capability00 Ratings8.02 Ratings
Role-based user permissions00 Ratings9.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.5
2 Ratings
15% above category average
Social data00 Ratings9.02 Ratings
Social engagement00 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.5
2 Ratings
17% above category average
Marketing automation00 Ratings9.02 Ratings
Compensation management00 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitrix24
-
Ratings
Clear C2 C2CRM
8.0
2 Ratings
6% above category average
Mobile access00 Ratings8.02 Ratings
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Bitrix24Clear C2 C2CRM
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Creatio
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Score 9.0 out of 10
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User Ratings
Bitrix24Clear C2 C2CRM
Likelihood to Recommend
8.1
(22 ratings)
9.0
(3 ratings)
Usability
8.5
(9 ratings)
9.0
(2 ratings)
Support Rating
9.0
(9 ratings)
9.0
(2 ratings)
User Testimonials
Bitrix24Clear C2 C2CRM
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review
Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
Read full review
Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
Read full review
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Read full review
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Read full review
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
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ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of