What users are saying about
95 Ratings
95 Ratings
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Score 8.2 out of 100
4 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Project Management

    8.2

    Bitrix24

    82%

    Clear C2 C2CRM

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.5
    85%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.9
    79%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.6
    86%
    17 Ratings
    N/A
    0 Ratings

    Communication

    8.2

    Bitrix24

    82%

    Clear C2 C2CRM

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.5
    85%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.9
    89%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.7
    77%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.2

    Bitrix24

    82%

    Clear C2 C2CRM

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Video files

    8.1
    81%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.7
    77%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.6
    86%
    20 Ratings
    N/A
    0 Ratings

    Access control

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    16 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Bitrix24

    Feature Set Not Supported
    N/A
    8.6

    Clear C2 C2CRM

    86%
    Clear C2 C2CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Workflow management

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    Territory management

    N/A
    0 Ratings
    8.8
    88%
    3 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.2
    82%
    3 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Contract management

    N/A
    0 Ratings
    8.4
    84%
    2 Ratings

    Quote & order management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Customer Service & Support

    Bitrix24

    Feature Set Not Supported
    N/A
    8.8

    Clear C2 C2CRM

    88%
    Clear C2 C2CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Call center management

    N/A
    0 Ratings
    8.2
    82%
    3 Ratings

    Help desk management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Marketing Automation

    Bitrix24

    Feature Set Not Supported
    N/A
    8.8

    Clear C2 C2CRM

    88%
    Clear C2 C2CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Email marketing

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    CRM Project Management

    Bitrix24

    Feature Set Not Supported
    N/A
    8.5

    Clear C2 C2CRM

    85%
    Clear C2 C2CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    8.2
    82%
    3 Ratings

    CRM Reporting & Analytics

    Bitrix24

    Feature Set Not Supported
    N/A
    8.8

    Clear C2 C2CRM

    88%
    Clear C2 C2CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.2
    82%
    3 Ratings

    Customization

    Bitrix24

    Feature Set Not Supported
    N/A
    8.6

    Clear C2 C2CRM

    86%
    Clear C2 C2CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Custom objects

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Scripting environment

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Security

    Bitrix24

    Feature Set Not Supported
    N/A
    8.5

    Clear C2 C2CRM

    85%
    Clear C2 C2CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.8
    88%
    3 Ratings

    Social CRM

    Bitrix24

    Feature Set Not Supported
    N/A
    8.7

    Clear C2 C2CRM

    87%
    Clear C2 C2CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Social engagement

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    Integrations with 3rd-party Software

    Bitrix24

    Feature Set Not Supported
    N/A
    8.5

    Clear C2 C2CRM

    85%
    Clear C2 C2CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Compensation management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Platform

    Bitrix24

    Feature Set Not Supported
    N/A
    7.8

    Clear C2 C2CRM

    78%
    Clear C2 C2CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.8
    78%
    2 Ratings

    Attribute Ratings

    • Clear C2 C2CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.2

    Bitrix24

    82%
    20 Ratings
    9.0

    Clear C2 C2CRM

    90%
    3 Ratings

    Usability

    8.2

    Bitrix24

    82%
    7 Ratings
    9.0

    Clear C2 C2CRM

    90%
    2 Ratings

    Support Rating

    8.3

    Bitrix24

    83%
    7 Ratings
    9.0

    Clear C2 C2CRM

    90%
    2 Ratings

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    Clear C2 C2CRM

    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Read full review

    Clear C2 C2CRM

    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Read full review

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Read full review

    Clear C2 C2CRM

    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Read full review

    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    Clear C2 C2CRM

    Starting Price

    $37 per month per user

    Editions & Modules

    Clear C2 C2CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

      Usability

      Bitrix24

      This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
      Read full review

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      Support Rating

      Bitrix24

      It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
      Read full review

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      Alternatives Considered

      Bitrix24

      We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
      Read full review

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      Return on Investment

      Bitrix24

      • It definitely has a positive impact as it helps with collaboration and improves data health.
      • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
      • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
      Read full review

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      Screenshots

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