Bizly vs. Bonterra OneCause

1. Bizly is well suited if you're short on headcount resources and are looking for a platform that can assist with the lift of sourcing venues and managing logistics of a venue.
2. Bizly is also well suited when there are pre-defined agreements your organization requires a venue to sign/adhere to. I really appreciated being able to upload those agreements and attach them with any sourcing requests.
3. Bizly is an excellent source of unique ideas and a database to get a sense of properties prior to booking.

The teams functions of Bizly could have been better. Setting up people with different payment options or granting other users permission to utilize the tool was very much a growing pain when we were piloting the program. I'm not sure if those have been addressed since. Their database could be much bigger and would love to see this in international space (at least Canada and the UK for sure).

Incentivized

They are very well suited at assisting with troubleshooting at registration. They are very helpful at the end of the event, where we are collecting payments and closing out auction items. The ticket process is confusing, and the table seating process is cumbersome.

• Sourcing unique location ideas for events
• Managing numerous bookings on one platform

Incentivized

• The raffle set-up is very easy to navigate and allows you to adapt your location's needs for raffle laws.
• The site design makes it so easy for you to set up your event page in minutes.
• OneCause makes it very easy for table management for large events.

Incentivized

• Slow response rate at times (concierge service)
• No international presence at the time of use

Incentivized

• Auto-numbering items in auctions need to be editable. Right now, when you add items, they are numbered consecutively, and you can't edit them. I want all of my items to be numbered together by item type. We always have last-minute additions, but there is no ability to renumber.

Incentivized

We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.

Incentivized

Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined

Incentivized

Support staff is there to help out and it is nice knowing there are available on event day as well

Incentivized

This feature is amazing. Nice to have reports immediately when the event (auction) is over

Incentivized

The Bizly team bent over backward to make sure we were taken care of. As we were one of their larger clients at the time, they listened to product feedback and implemented many of the changes we were hoping to see. They were also quick to respond when I reached out directly.

Incentivized

Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!

Incentivized

We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event

Incentivized

Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.

Incentivized

I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.

Incentivized

Bizly's concierge service was the differentiator here. The ability to simply send a message to the concierge team with a date, area, headcount, etc. and have them respond with several options was a godsend on numerous occasions

Incentivized

We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.

Incentivized

The product has everything I need

Incentivized

• Reduced sourcing time
• Saved research time in looking for locations

Incentivized

• It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
• It has elevated our events with the easy check in features to keep the event smoth.
• It has saved so much time and stress with the customer service support accessibility and knowledge.

Incentivized