Blackbaud Raiser's Edge NXT vs Foundant Grant Lifecycle Manager

• Security is great because the DBA is able to really specify what can be viewed by different people and to do so in different ways. There are so many options to refine options for different work types.
• While reports in database view are more extensive, the options are still vast in NXT. You can break down the same data in different ways on the same report with different insights and then have a drill-down ability right there rather than running a different report.
• Having the ability to send emails directly from NXT is great because the database automatically records each receipt for the constituents. Each email sent shows click rate, what addresses bounced, and other helpful information.

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• Foundant provides a streamlined grants management solution for reasonable cost.
• The company listens to its users, collecting ideas and making improvements. Updates to the software are rolled out several times a year. When something cannot be changed right away, the company gives context and forecasts when the change might be possible.
• While the software is easy to use, it also offers more advanced features (such as merge templates) that allow more customization for the advanced user.

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• The webview is a "big sell" by Blackbaud staff but it's development has been slow.
• While some add-on features provide benefits, you may pay for others you don't need.
• The attention to you during the sales process often does not match the attention after the sale.
• The price can be high, especially if you aren't willing to pay for training and continued support service - it is a sophisticated program that not everyone can learn/understand on their own. Don't buy an expensive sports car, if you don't know how to drive it.

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• Need a smother process for third party responses. Currently individuals recommending more than one student for scholarships have many emails to deal with to find the correct link to upload the correct student's letter.
• Questions that would filter which applications the applicant would apply for.

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• Stewardship is an integral part of what we do and Raiser’s Edge NXT allows us to take that to the next level. It is vital to our stakeholder communication.
• Planning of future campaigns and events is now driven by the data we analyze from using NXT. This allows us to revise and improve our planning and events to provide greater success and connection with our stakeholders.

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• Positive customer service--fairly easy to use for applicants.
• Positive--easy to run reports you have already set up, so [it] saves time.
• Negative--limited question types makes it harder to gather the data we want to track.
• Negative--our budget is more complex than can be tracked in Foundant, so we have to use a separate program.
• Negative--we have to track potential grantee conversations in a separate program.
• Negative--getting data ready to display in a dashboard takes a lot of time to manipulate in Excel.

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