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Top Rated
251 Ratings

Blackbaud Raiser's Edge NXT

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Top Rated
251 Ratings
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Score 7.6 out of 100
16 Ratings
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Score 3 out of 100

Attribute Ratings

  • Blackbaud Raiser's Edge NXT is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

Blackbaud Raiser's Edge NXT

82%
138 Ratings
3.0

Foundant Grant Lifecycle Manager

30%
13 Ratings

Likelihood to Renew

6.0

Blackbaud Raiser's Edge NXT

60%
19 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Usability

7.7

Blackbaud Raiser's Edge NXT

77%
27 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Availability

8.3

Blackbaud Raiser's Edge NXT

83%
6 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Performance

8.0

Blackbaud Raiser's Edge NXT

80%
28 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Support Rating

6.2

Blackbaud Raiser's Edge NXT

62%
64 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

In-Person Training

9.8

Blackbaud Raiser's Edge NXT

98%
11 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Online Training

8.3

Blackbaud Raiser's Edge NXT

83%
14 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Implementation Rating

8.4

Blackbaud Raiser's Edge NXT

84%
26 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Product Scalability

8.6

Blackbaud Raiser's Edge NXT

86%
4 Ratings

Foundant Grant Lifecycle Manager

N/A
0 Ratings

Likelihood to Recommend

Blackbaud Raiser's Edge NXT

Raiser's Edge is probably the most robust constituent management database for medium-sized nonprofits. It is particularly well suited to getting actionable information to users who are not in a DBA role. The webview interface is simple to use and understand, and it integrates with Microsoft Power Platform in ways that can automate some tasks & ensure data integrity.
Nicole Pelletier Holt, bCRE-Pro | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

From where I stand, GLM is well-suited for use by small-staffed charitable foundations who make more than thirty (30) grants a year and distribute more than $500,000 in funds to non-profits. The software is able to handle every step in the grant-making process from receipt of a request, to the evaluation and decision regarding the grant, to tracking the pay-out, and to closing the grant when the work or the year is completed.
Gwenn Gebhard | TrustRadius Reviewer

Pros

Blackbaud Raiser's Edge NXT

  • Security is great because the DBA is able to really specify what can be viewed by different people and to do so in different ways. There are so many options to refine options for different work types.
  • While reports in database view are more extensive, the options are still vast in NXT. You can break down the same data in different ways on the same report with different insights and then have a drill-down ability right there rather than running a different report.
  • Having the ability to send emails directly from NXT is great because the database automatically records each receipt for the constituents. Each email sent shows click rate, what addresses bounced, and other helpful information.
Michelle (Miki) Martin | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

  • Foundant provides a streamlined grants management solution for reasonable cost.
  • The company listens to its users, collecting ideas and making improvements. Updates to the software are rolled out several times a year. When something cannot be changed right away, the company gives context and forecasts when the change might be possible.
  • While the software is easy to use, it also offers more advanced features (such as merge templates) that allow more customization for the advanced user.
Mary Giraulo | TrustRadius Reviewer

Cons

Blackbaud Raiser's Edge NXT

  • The webview is a "big sell" by Blackbaud staff but it's development has been slow.
  • While some add-on features provide benefits, you may pay for others you don't need.
  • The attention to you during the sales process often does not match the attention after the sale.
  • The price can be high, especially if you aren't willing to pay for training and continued support service - it is a sophisticated program that not everyone can learn/understand on their own. Don't buy an expensive sports car, if you don't know how to drive it.
Joan Perry | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

  • Need a smother process for third party responses. Currently individuals recommending more than one student for scholarships have many emails to deal with to find the correct link to upload the correct student's letter.
  • Questions that would filter which applications the applicant would apply for.
Sally Weldon | TrustRadius Reviewer

Pricing Details

Blackbaud Raiser's Edge NXT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Blackbaud Raiser's Edge NXT Editions & Modules

Additional Pricing Details

Foundant Grant Lifecycle Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Foundant Grant Lifecycle Manager Editions & Modules

Edition
Grant Lifecycle Manager (GLM)1
  1. Per Organization, Per Every 2 Years
Additional Pricing Details

Likelihood to Renew

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 6.0
Based on 19 answers
There is simply no better or easier to use product on the market for fundraising and constituent management. Blackbaud is continually making updates based on user input, so big problems get fixed within a decent turnaround time. Customer service is top of the line, too. It is accessible to everyone, regardless of experience working with similar programs, so a brief tutorial is all you need to be up and running.
Daniel Bayer | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Usability

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 7.7
Based on 27 answers
Raiser's Edge [NXT] is a great product, but it has the potential to do so much more. The integration that it currently offers does not meet the needs of all organizations and many still look to outside sources to get these products to work well together. If Blackbaud could create an all in one solution that would work with most of these products, this would be a 8 or 9 in that case.
Anonymous | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Reliability and Availability

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 8.3
Based on 6 answers
The only reason I cannot give a 10 is because like all web based products, internet connection is required and that is not something that can be counted on 100% of the time. When the internet connection is stable, I have had little to no issues using Raiser's Edge.
Anonymous | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Performance

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 8.0
Based on 28 answers
NXT itself is a pretty simple interface, and is great for front-line fundraisers to be able to look up info and run some simple "reports"/analysis. It's very quick and intuitive, but the back-end attached to it (RE 7.96) may have connectivity issues from time to time. NXT itself, though, is simple enough that issues are rare.
Anonymous | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Support Rating

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 6.2
Based on 64 answers
Right now, most of the issues that we've experienced have had the response of, to paraphrase, "oh, Raiser's Edge NXT doesn't do that" or "it's designed to work that way," obviously neither of those answers are helpful. The support team is readily available and for those issues that do have solutions and are within the bounds of what Raiser's Edge NXT is currently able to do has been helpful. Still some growing pains, basically.
Anonymous | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

In-Person Training

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 9.8
Based on 11 answers
Raiser's Edge generally has excellent training, and NXT is no exception. Trainers are energetic, enthusiastic, patient and often will stay behind after to help you with specific tasks and answer organization-specific questions. They are their to help and it shows. They also often encourage participants to share solutions with each other--it's always nice to know how other organizations do things and see if any tricks others have learned along the way work for you, and conversely share your tips and tricks with others
Anonymous | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Online Training

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 8.3
Based on 14 answers
Raiser's Edge has really good training. Some classes should be geared to the user's experience so more advanced users can by pass some of the newer users questions. But I like that the instructors take time for the new users.
Sue Emrick | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Implementation Rating

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 8.4
Based on 26 answers
Blackbaud was with us every step of the way during the migration of our data to the newer version of the software. They made it as easy as possible, and the huge task that it was was made much easier with their help.
Brady Craighead | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Blackbaud Raiser's Edge NXT

We use Donately as our forward facing donor platform and it has the ability to function as a CRM. After many meetings and discussions it is without a doubt going to remain our donor platform and not a CRM. For us, Raiser's Edge NXT makes far more sense to keep our data organized, clean, and able to speak with our other suite of products seamlessly.
Anonymous | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

I have not used other online grantmaking products or evaluated others. I used to use MicroEdge Gifts, but not the online application version. It was a stand alone management system. This is hands-down better, easier to use and a more complete system
Susan Haley | TrustRadius Reviewer

Scalability

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT 8.6
Based on 4 answers
New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.
Lawrence Willim | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

Return on Investment

Blackbaud Raiser's Edge NXT

  • Stewardship is an integral part of what we do and Raiser’s Edge NXT allows us to take that to the next level. It is vital to our stakeholder communication.
  • Planning of future campaigns and events is now driven by the data we analyze from using NXT. This allows us to revise and improve our planning and events to provide greater success and connection with our stakeholders.
Jennifer Askew | TrustRadius Reviewer

Foundant Grant Lifecycle Manager

  • Positive customer service--fairly easy to use for applicants.
  • Positive--easy to run reports you have already set up, so [it] saves time.
  • Negative--limited question types makes it harder to gather the data we want to track.
  • Negative--our budget is more complex than can be tracked in Foundant, so we have to use a separate program.
  • Negative--we have to track potential grantee conversations in a separate program.
  • Negative--getting data ready to display in a dashboard takes a lot of time to manipulate in Excel.
Kristen Summers | TrustRadius Reviewer

Screenshots

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