39 Ratings
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Score 8.7 out of 100
71 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)

If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Rod Payton | TrustRadius Reviewer

McAfee Total Protection

I think McAfee is great to have whether it's for work or for personal use. While it has some drawbacks, I like the peace of mind of feeling safe when I'm browsing the web/email, especially when my computer has sensitive/confidential information, knowing that McAfee will immediately detect any threats. The UI is extremely easy to navigate, which makes it easy for users regardless of how tech-savvy they are.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

BlackBerry Protect (CylancePROTECT)
8.3
McAfee Total Protection
Anti-Exploit Technology
BlackBerry Protect (CylancePROTECT)
8.2
McAfee Total Protection
Endpoint Detection and Response (EDR)
BlackBerry Protect (CylancePROTECT)
8.5
McAfee Total Protection
Centralized Management
BlackBerry Protect (CylancePROTECT)
8.2
McAfee Total Protection
Hybrid Deployment Support
BlackBerry Protect (CylancePROTECT)
6.7
McAfee Total Protection
Infection Remediation
BlackBerry Protect (CylancePROTECT)
8.9
McAfee Total Protection
Vulnerability Management
BlackBerry Protect (CylancePROTECT)
8.7
McAfee Total Protection
Malware Detection
BlackBerry Protect (CylancePROTECT)
9.1
McAfee Total Protection

Pros

BlackBerry Protect (CylancePROTECT)

  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
Anonymous | TrustRadius Reviewer

McAfee Total Protection

  • Excellent protection of all internet connected assets on our VPN.
  • Constant updates of needed security patches that ensure our network and systems are protected from current and emerging/potential threats.
  • Prompt and reliable customer service that provides needed answers and expertise in a crisis.
  • Strategic whitepapers on emerging cyber threats and McAfee solutions to resolve them before they become a problem for my team or our clients.
Samuel Boyle | TrustRadius Reviewer

Cons

BlackBerry Protect (CylancePROTECT)

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

McAfee Total Protection

  • Price - Extremely high price tag for many of the solutions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

McAfee Total Protection

McAfee Total Protection 10.0
Based on 1 answer
McAfee has consistently delivered on its stated goals of providing comprehensive protection for our networks and systems. Due to their excellent work and follow through I have been, and will continue to be a loyal customer.
Samuel Boyle | TrustRadius Reviewer

Usability

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

McAfee Total Protection

No score
No answers yet
No answers on this topic

Support Rating

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 7.9
Based on 8 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

McAfee Total Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

BlackBerry Protect (CylancePROTECT)

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

McAfee Total Protection

I haven't used Norton for a while, but when I did use it I felt that it slowed down my computer and had constant pop-ups, which were both equally frustrating and annoying. It was also very difficult to remove from my computer.Malwarebytes is a great, straightforward program I've used for virus scanning. It's pretty bare bones but I think if you just want something to scan for viruses it gets the job done quickly and reliably.In my opinion McAfee offers similar benefits as Norton but its more intuitive and doesn't impact system performance.
Anonymous | TrustRadius Reviewer

Return on Investment

BlackBerry Protect (CylancePROTECT)

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

McAfee Total Protection

  • Blocks unsafe websites
  • Virus detection and removal
  • Protects sensitive data
Anonymous | TrustRadius Reviewer

Pricing Details

BlackBerry Protect (CylancePROTECT)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BlackBerry Protect (CylancePROTECT) Editions & Modules

Additional Pricing Details

McAfee Total Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

McAfee Total Protection Editions & Modules

Edition
Individual$29.99 ($79.99)1
Multi-Device$24.992
Family$29.993
  1. 1st year price (subsequent years)
  2. per year (2 year subscription, 5 devices)
  3. per year (2 year subscription, 10 devices)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)
8.7
McAfee Total Protection
9.0

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)
10.0
McAfee Total Protection
10.0

Usability

BlackBerry Protect (CylancePROTECT)
10.0
McAfee Total Protection

Support Rating

BlackBerry Protect (CylancePROTECT)
7.9
McAfee Total Protection

Add comparison