TrustRadius: an HG Insights company

BlackBerry UEM vs. Citrix Endpoint Management vs. Microsoft Defender for Cloud

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackberry UEM

    Score9.8 out of 10
    N/ABlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Microsoft Defender for Cloud

    Score8.6 out of 10
    N/AMicrosoft Defender for Cloud is a Cloud Security Posture Management (CSPM) and Cloud Workload Protection Platform (CWPP) for Azure, on-premises, and multicloud (Amazon AWS and Google GCP) resources.N/A
    Pricing
    Blackberry UEMCitrix Endpoint ManagementMicrosoft Defender for Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackberry UEMCitrix Endpoint ManagementMicrosoft Defender for Cloud
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Blackberry UEMCitrix Endpoint ManagementMicrosoft Defender for Cloud
    Considered Multiple Products
    BlackBerry
    No answer on this topic
    Cloud Software Group
    Chose Citrix Endpoint Management
    Xenmobile was just more flexible; allowing us to use different devices and change our active data sync. The cost of a Blackberry enterprise server was also prohibitive, so we moved to XxenMobile.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    97%
    Would buy again
    65 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    98%
    Implementation went as expected
    56 Answers
    Best Alternatives
    Blackberry UEMCitrix Endpoint ManagementMicrosoft Defender for Cloud
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.6 out of 10
    Action1
    Score9.6 out of 10
    Palo Alto Networks Prisma Cloud
    Score8.9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    Palo Alto Networks Prisma Cloud
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Blackberry UEMCitrix Endpoint ManagementMicrosoft Defender for Cloud
    Likelihood to Recommend
    7.4
    (4 ratings)
    6.3
    (9 ratings)
    8.4
    (69 ratings)
    Likelihood to Renew
    4.4
    (2 ratings)
    -
    (0 ratings)
    8.9
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    7.8
    (14 ratings)
    Support Rating
    5.9
    (2 ratings)
    9.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackberry UEMCitrix Endpoint ManagementMicrosoft Defender for Cloud
    Likelihood to Recommend
    BlackBerry
    If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
    Incentivized
    Read full review
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Microsoft
    I think it's good for cloud-native companies. A company that, from day zero, they're like, "We're going cloud, and this is how we're going to do it." They get it. It works well for them. Smaller organizations that are under X amount of resources- I don't know what that X might mean- but I feel like it plays well in smaller, more nimble organizations. If you're an older organization or if you're extremely large, it starts becoming a little difficult to manage at scale. And you have to sometimes throw bodies at the problem. Maybe not the most eloquent way of saying it, but that's what it feels like.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Security and Web Filtering are easy to set up and maintain
    • Initial set up and install of company profile onto Android/iOS devices
    Incentivized
    Read full review
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Microsoft
    • It's really well laid out, with an easy-to-use, accessible UI.
    • With Microsoft Defender for Cloud, it has everything you need with the Safelink attachment, the Safelink emails for URL, the way it scans those URLs and attachments within the product, and you're seeing the results. And that adds an extra layer of security for the user, so you feel comfortable knowing the product monitors those. That's something I really like about that product.
    Incentivized
    Read full review
    Cons
    BlackBerry
    • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
    • It's not possible to save or forward attachments from my inbox on my device
    • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
    Read full review
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Microsoft
    • Integrations with on-premise workloads can sometimes be challenging. Needs improvement and well standardised integration points
    • Vulnerability categories can be difficult to understand. It should allow teams to focus on critical findings and help them keep aside low-severity or suppressed vulnerabilities
    • Pricing can be improved as it can be over-priced for smaller businesses and would potentially affect their ROI due to the small scale
    Incentivized
    Read full review
    Likelihood to Renew
    BlackBerry
    I will renew use of this product for as long as the company supports its use.
    Read full review
    Cloud Software Group
    No answers on this topic
    Microsoft
    It is a great product that integrates nicely when running an Azure platform and even multi-cloud environment. Not looking for point-solutions but a suite that answers most requirements. It is very comfortable being able to use KQL, workbooks and automation that is native to the azure platform
    Read full review
    Usability
    BlackBerry
    No answers on this topic
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Microsoft
    My visibility is limited because I'm only doing very small pieces of what the overall org does. And also, we have limitations on what we're allowed to use. It's not like we get a new product as users or leadership level users, and everything is on, and we can just do whatever we want. We're very restricted in what we can use any tooling within the org because of the different levels of regulatory constraints we have, because of just the nature of who we are inherently. So that's why. I don't think it's necessarily the product. I think it's more or less of what we're able to do with the product.
    Incentivized
    Read full review
    Support Rating
    BlackBerry
    If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
    Incentivized
    Read full review
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    BlackBerry
    Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
    Read full review
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    Microsoft
    I believe Microsoft Defender for Cloud stacks up well against the other tools we looked at. It is native to the Azure platform and provides the same insights as the other tools. We selected Microsoft Defender for Cloud because it integrates well with the Azure resources and gives the needed insight, security alerts and recommendations.
    Incentivized
    Read full review
    Return on Investment
    BlackBerry
    • Security profiles have been effective in managing user devices.
    • Location tracking has helped locate lost and stolen devices.
    Incentivized
    Read full review
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    Microsoft
    • Ensuring compliance with data protection regulations can prevent costly fines and legal issues, positively impacting ROI.
    • Effective cloud resource protection can optimize cloud spending and resource utilization, ultimately reducing cloud infrastructure costs.
    • The subscription costs associated with Defender for Cloud can add to an organization's operational expenses, impacting ROI.
    • Smaller organizations may find the feature set and complexity of Defender for Cloud unnecessary, potentially overinvesting in security solutions.
    Incentivized
    Read full review
    ScreenShots

    Microsoft Defender for Cloud Screenshots

    Screenshot of Remediation of critical issues in codeScreenshot of Cloud security benchmark mapped to industry FramworksScreenshot of Prioritization of critical risks with contextual threat analysisScreenshot of Workload protectionScreenshot of Unified DevOps VisibilityScreenshot of Visualizations to improve security posture proactively