What users are saying about
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 149 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 29 reviews and ratings
Attribute Ratings
- Bloomerang is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.0
Bloomerang
90%
99 Ratings
6.0
Kindful, a Bloomerang product
60%
19 Ratings
Likelihood to Renew
9.1
Bloomerang
91%
3 Ratings
Kindful, a Bloomerang product
N/A
0 Ratings
Usability
8.4
Bloomerang
84%
4 Ratings
Kindful, a Bloomerang product
N/A
0 Ratings
Support Rating
10.0
Bloomerang
100%
5 Ratings
9.8
Kindful, a Bloomerang product
98%
22 Ratings
Implementation Rating
9.1
Bloomerang
91%
2 Ratings
Kindful, a Bloomerang product
N/A
0 Ratings
Likelihood to Recommend
Bloomerang
If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.

Verified User
Manager in Information Technology
Non-profit Organization Management Company, 1-10 employeesKindful, a Bloomerang product
Kindful is well suited when:
- Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
- Small to medium sized organizations looking for an affordable but powerful donor database/CRM
- Need a powerful but user friendly tool with customizable reports
Kindful is not well suited when:
- You need very advanced customization such as the ability to built entire custom screens
- You need to track donations in multiple currencies
Executive Director
Hope680Non-profit Organization Management, 1-10 employees
Pros
Bloomerang
- Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
- Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
- Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
Marketing and Communications Manager
Chicago Arts Partnerships in EducationNon-Profit Organization Management, 1-10 employees
Kindful, a Bloomerang product
- We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
- Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
- Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
- Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
Development Director
20 LitersNon-Profit Organization Management, 1-10 employees
Cons
Bloomerang
- Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
- More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
- An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
Fundraising Consultant
TLC Nonprofit Consulting, LLCNon-Profit Organization Management, 1-10 employees
Kindful, a Bloomerang product
- Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
- The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.

Verified User
Director in Finance and Accounting
Sports Company, 1-10 employeesPricing Details
Bloomerang
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$99 per month
Bloomerang Editions & Modules
—
Additional Pricing Details
—Kindful, a Bloomerang product
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$100 0-1000 Contacts
Kindful, a Bloomerang product Editions & Modules
Edition
Starter | 100/month1 |
---|---|
Launch | 200/month2 |
Growing | 300/month3 |
Pro | 400/month4 |
Enterprise | 600/month5 |
- 0-1000 Contacts
- 1001-5000 Contacts
- 5001-15000 Contacts
- 15001-25000 Contacts
- 25001-50000 Contacts
Additional Pricing Details
All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.Likelihood to Renew
Bloomerang
Bloomerang 9.1
Based on 3 answers
#1 - I am very happy with the product and support so far.
#2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
#2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
Director of Mission Advancement
New Directions Youth & Family ServicesIndividual & Family Services, 201-500 employees
Kindful, a Bloomerang product
No score
No answers yet
No answers on this topic
Usability
Bloomerang
Bloomerang 8.4
Based on 4 answers
I have found no difficulty in using any of its features. However, I have been using constituent managementt databases for 10+ years, so I am accustomed to them, and to a great degree, there are a lot of similarities among the various platforms.

Verified User
Advisor in Other
Arts and Crafts Company, 1-10 employeesKindful, a Bloomerang product
No score
No answers yet
No answers on this topic
Support Rating
Bloomerang
Bloomerang 10.0
Based on 5 answers
Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
Board of directors
bestwa.orgNon-Profit Organization Management, 11-50 employees
Kindful, a Bloomerang product
Kindful, a Bloomerang product 9.8
Based on 22 answers
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.

Verified User
Director in Other
Non-profit Organization Management Company, 11-50 employeesAlternatives Considered
Bloomerang
We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
Director of Communications and Development
The Crisis Center of Johnson CountyNon-Profit Organization Management, 11-50 employees
Kindful, a Bloomerang product
We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.
Director Of Development
OurCalling Inc.Non-profit Organization Management, 11-50 employees
Return on Investment
Bloomerang
- Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
Development & Marketing Director
Boys & Girls Club of Detroit LakesNon-Profit Organization Management, 11-50 employees
Kindful, a Bloomerang product
- It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
- I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.

Verified User
Administrative Assistant in Human Resources
Non-profit Organization Management Company, 1-10 employees