What users are saying about
131 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
172 Ratings
131 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

The Raisers Edge

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Bloomerang

I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before.
Michelle Green Arnson | TrustRadius Reviewer

The Raisers Edge

I would recommend that people use The Raisers Edge (RE) as the main depository of information about the organization's constituent base, gifts, pulling queries. I find that the interface is becoming really dated and some features are not user-friendly for fundraisers, but I guess NXT is solving this issue.
Lena Trubnikova | TrustRadius Reviewer

Pros

Bloomerang

  • Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system.
  • Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content.
  • Integration with DonorSearch is awesome and seems to be improving often.
  • They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction.
Sara Sedlacek | TrustRadius Reviewer

The Raisers Edge

  • The Raisers Edge makes it easy to quickly look up a name and find out information about that person all in one place.
  • The Raisers Edge is fairly intuitive for basic functions and does not require much training to get started.
  • The Raisers Edge allows information tracking for multiple pieces of data about a single constituent or gift, which is helpful for understanding trends and big-picture analyses.
Elora Tocci | TrustRadius Reviewer

Cons

Bloomerang

  • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
  • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
  • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
Patricia (Tricia) Cottrell | TrustRadius Reviewer

The Raisers Edge

  • The consecutive year report is pre-made however it’s not always the most accurate with years of giving.
  • The NXT version consecutive years of giving is sometimes different then the database years.
  • The dashboard is usually off by a small number as far as donor number accuracy compared to query donor count.
Michelle Hidalgo | TrustRadius Reviewer

Likelihood to Renew

Bloomerang

Bloomerang 9.1
Based on 3 answers
#1 - I am very happy with the product and support so far.
#2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
Jeff Mendola | TrustRadius Reviewer

The Raisers Edge

The Raisers Edge 6.5
Based on 27 answers
RE requires Windows, and in some cases, can be slow. The browser-based version (NXT) is expensive and still limited in functionality. RE is a powerful fundraising database, but doesn't integrate well with other independent school solutions. I would highly recommend RE for any organization who needs a powerful fundraising database, but doesn't have any other major database needs that aren't fulfilled by RE.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer

Usability

Bloomerang

Bloomerang 8.4
Based on 4 answers
It is clearly the most usable of all products I have used or evaluated.
Here is an example. I created an online event registration form (the first form I ever created on Bloomerang), linked it to a new Stripe account for credit card processing, embedded it in my website, processed test transactions using "dummy" account numbers provided by Stripe, went "live, and made a registration with my credit card - IN ONLY 1 HOUR. And everything worked flawlessly including automatically entering my info in my existing Bloomerang constituent account and notifying me via email.
While I am not a rookie, I am not an IT person. This was EASY!!!!!
Jeff Mendola | TrustRadius Reviewer

The Raisers Edge

The Raisers Edge 9.0
Based on 10 answers
it does lots of things well (prospect tracking and event management), some things FANTASTIC (gift records and donations and relationships). It is rigid enough for the database administrator to maintain good clean data, but flexible enought for customization across organizations so specific data can be kept as needed for YOUR specific organization needs.
Elaine Tucker | TrustRadius Reviewer

Support Rating

Bloomerang

Bloomerang 8.4
Based on 4 answers
Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
Candi Summers | TrustRadius Reviewer

The Raisers Edge

The Raisers Edge 7.8
Based on 19 answers
Overall the support team is amazing! They were helpful in getting things set up and making changes. It was great to give feedback on the new version and see updates and changes made fairly quickly. These updates made the transition from the database version to the web-based version very smooth and easy.
Kourtney Kirkpatrick | TrustRadius Reviewer

Implementation Rating

Bloomerang

Bloomerang 9.1
Based on 2 answers
No answer on this topic is available.

The Raisers Edge

The Raisers Edge 6.0
Based on 5 answers
Training is key. Blackbaud offered the training package prior to implementation and it helped us understand how to build it so that the future use would be appropriate to the operation of the organization. Data conversion stage was also very important. A lot of work must be done before making the final decisions about the data conversion - what data to convert and what to leave out, where certain information was supposed to be placed within RE.
Lena Trubnikova | TrustRadius Reviewer

Alternatives Considered

Bloomerang

Bloomerang was more affordable and the hype about what it is supposed to be able to do was something we perceived to be an asset. To be fair, because we are a small office trying to accomplish many goals with respect to marketing, communications and fundraising, there has been very little time to learn the product. Hopefully by focusing on learning to use the product more effectively, working with Bloomerang will become less frustrating and more efficient.
Donna Melton | TrustRadius Reviewer

The Raisers Edge

Tessitura has a fully integrated ticketing system and the ability to be notified when a donor walks into your space. It is much better at predicting donor behavior because it is able to track full engagement with your organization not just donor-specific engagement such as events and donations. However, Raisers Edge is a better fundraising database and is more nuanced in its ability to track donor specific information.
Catherine Miller | TrustRadius Reviewer

Return on Investment

Bloomerang

  • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
Sue Trnka | TrustRadius Reviewer

The Raisers Edge

  • It takes longer than necessary to do things so that makes it cost more staff time to complete the work we need. One example is with online gifts since you can't import these into a batch we have to manually add all of the online gifts which is time consuming.
Amber Manning | TrustRadius Reviewer

Screenshots

Pricing Details

Bloomerang

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

The Raisers Edge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison