Blue Yonder Luminate Logistics vs. Flexport

The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.

Incentivized

Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.

Incentivized

• Cycle counting--great feature for inventory accuracy.
• System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
• CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!

Incentivized

• Real time visualization of importing status.
• Dedicated staff members on the back end who genuinely care about doing good work.
• Native reporting dashboard.
• Search function for all historical shipments.

Incentivized

• Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
• As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
• As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.

Incentivized

• Occasionally we're asked to provide duplicate information (HTS codes, or documentation).

Incentivized

Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.

Incentivized

I found RedPraire to be the best system I have used of the years.

Incentivized

Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.

Incentivized

RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.

Incentivized

Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.

Incentivized

• Warehousing errors were reduced by almost 12% with Blue Yonder Luminate Logistics.
• Order processing was done at more than 7% of the average TAT with the use of this service.
• End-user & ops team had higher productivity by almost 15% after integrating the service in day-to-day activities.

Incentivized

• Increase in confidence and visibility into shipping timeline.
• Increased historical data access, trending and reporting.

Incentivized