What users are saying about
36 Ratings
15 Ratings
36 Ratings
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Score 7.4 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

Bluehost

Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.
Anonymous | TrustRadius Reviewer

DreamHost

Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
Derek Letellier | TrustRadius Reviewer

Pros

Bluehost

  • Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
  • Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
  • Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!
Anonymous | TrustRadius Reviewer

DreamHost

  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
Stephen Steinberg | TrustRadius Reviewer

Cons

Bluehost

  • Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
  • Provide more than one free domain on the Plus plan.
  • Offer site migration - not an option I saw when I signed up.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

DreamHost

  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
Carlos Eduardo de Souza | TrustRadius Reviewer

Likelihood to Renew

Bluehost

No score
No answers yet
No answers on this topic

DreamHost

DreamHost 8.2
Based on 1 answer
We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
Derek Letellier | TrustRadius Reviewer

Usability

Bluehost

Bluehost 9.0
Based on 2 answers
I use Wordpress for my website on Bluehost, so I already know how it works and happy with it. I gave it this rating as I love the fact that If you do plan on creating multiple websites on Bluehost you'll be able to create specific login access for each website sites making it less likely to enter into the wrong website accounts. Which makes it even easier to manage client websites if you plan to create and host websites on behalf of your clients.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

DreamHost

No score
No answers yet
No answers on this topic

Support Rating

Bluehost

Bluehost 8.7
Based on 6 answers
They are quick, easily reached, and can usually solve problems on the first try. However I noticed I had to go to customer support more often than with other providers, whether that was things breaking more often or if their customer support couldn't fix things on the first try. But in most scenarios, they are fine.
Stephen Steinberg | TrustRadius Reviewer

DreamHost

DreamHost 10.0
Based on 1 answer
Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
Stephen Steinberg | TrustRadius Reviewer

Alternatives Considered

Bluehost

Bluehost did not stack up against HostGator; in fact, HostGator was where we ended up migrating after we realized Bluehost was not for us. Bluehost is not geared toward businesses, especially ones like ours that have a very customized site. HostGator allowed us the customization that we needed, and their prices were terrific.
Anonymous | TrustRadius Reviewer

DreamHost

We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
Jim Rubenstein | TrustRadius Reviewer

Return on Investment

Bluehost

  • It allowed me to get my website up and running and sell services.
  • It is fairly low cost, so it was easy to recoup my investment.
  • Having to pay for a whole year upfront made it take a little longer to get the return on my investment.
Dan Hanna | TrustRadius Reviewer

DreamHost

  • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
  • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
  • The service also provides a number of expansion opportunities for growing with greater functionalities.
Bruce Emmerling | TrustRadius Reviewer

Pricing Details

Bluehost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DreamHost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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