BlueSnap vs. Chargent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.5 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Chargent
Score 8.0 out of 10
N/A
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.N/A
Pricing
BlueSnapChargent
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlueSnapChargent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
BlueSnapChargent
Small Businesses
Apple Pay
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Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Epicor Eagle
Epicor Eagle
Score 9.1 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapChargent
Likelihood to Recommend
8.7
(9 ratings)
9.6
(4 ratings)
Support Rating
-
(0 ratings)
9.6
(6 ratings)
User Testimonials
BlueSnapChargent
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
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AppFrontier LLC
For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
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AppFrontier LLC
  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
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Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
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AppFrontier LLC
  • Because it is a low fee, you need to do more configuration on your own to get it up and running.
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Support Rating
BlueSnap Inc.
No answers on this topic
AppFrontier LLC
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
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AppFrontier LLC
Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
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Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
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AppFrontier LLC
  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
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ScreenShots